Find a TenderClosed
Published 23 Jan 2025, 17:04 GMT

Official UK procurement notice

SAP ECC Support · UK public procurement notice

Official notice

Authority: THAMES WATER UTILITIES LIMITED

Framework agreementServicesNegotiated procedure with prior call for competition
Sectors: IT Services & Software (72) Delivery: 1AAndorra (AD)United Arab Emirates (AE)
+9 moreAfghanistan (AF)Antigua & Barbuda (AG)Anguilla (AI)Albania (AL)Armenia (AM)Angola (AO)Antarctica (AQ)Argentina (AR)American Samoa (AS)
Framework ceiling (notional)£5,000,000framework ceiling, not attributable revenue
Submissions closed 7 Feb 2025

What is being bought

Published requirement description

Provision of support and maintenance for Thames Water's SAP ECC platform.

CPV: Computer support services

How this framework works

From the published notice
Places
up to 1 suppliers

The lotProcurement structure

single lot · no lot value published
Lot #1Thames Water is tendering for the provision of support services for the SAP ECC platformRenewal

Thames Water is tendering for the provision of support services for the SAP ECC platform. This service will involve a third-party resolving flagged issues with the SAP ECC platform and ensuring the platform continues to run as requested by Thames Water.

Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length.

Delivery listed: 1A, Andorra (AD), United Arab Emirates (AE), Afghanistan (AF), Antigua & Barbuda (AG), Anguilla (AI), Albania (AL), Armenia (AM), Angola (AO), Antarctica (AQ), Argentina (AR), American Samoa (AS), Austria (AT), Australia (AU), Aruba (AW), Azerbaijan (AZ), Bosnia & Herzegovina (BA), Barbados (BB), Bangladesh (BD), Belgium (BE), Burkina Faso (BF), Bulgaria (BG), Bahrain (BH), Burundi (BI), Benin (BJ), St Barthélemy (BL), Bermuda (BM), Brunei (BN), Bolivia (BO), Caribbean Netherlands (BQ), Brazil (BR), Bahamas (BS), Bhutan (BT), Bouvet Island (BV), Botswana (BW), Belarus (BY), Belize (BZ), Canada (CA), Cocos (Keeling) Islands (CC), Congo - Kinshasa (CD), Central African Republic (CF), Congo - Brazzaville (CG), Switzerland (CH), Côte d’Ivoire (CI), Cook Islands (CK), Chile (CL), Cameroon (CM), China (CN), Colombia (CO), Clipperton Island (CP), Costa Rica (CR), Cuba (CU), Cape Verde (CV), Curaçao (CW), Christmas Island (CX), Cyprus (CY), Czechia (CZ), Germany (DE), Djibouti (DJ), Denmark (DK), Dominica (DM), Dominican Republic (DO), Algeria (DZ), Ecuador (EC), Estonia (EE), Egypt (EG), Western Sahara (EH), EL, Eritrea (ER), Spain (ES), Ethiopia (ET), Finland (FI), Fiji (FJ), Falkland Islands (FK), Micronesia (FM), Faroe Islands (FO), France (FR), Gabon (GA), Grenada (GD), Georgia (GE), Guernsey (GG), Ghana (GH), Greenland (GL), Gambia (GM), Guinea (GN), Equatorial Guinea (GQ), South Georgia & South Sandwich Islands (GS), Guatemala (GT), Guam (GU), Guinea-Bissau (GW), Guyana (GY), Hong Kong SAR China (HK), Heard & McDonald Islands (HM), Honduras (HN), Croatia (HR), Haiti (HT), Hungary (HU), Indonesia (ID), Ireland (IE), Israel (IL), Isle of Man (IM), India (IN), British Indian Ocean Territory (IO), Iraq (IQ), Iran (IR), Iceland (IS), Italy (IT), Jersey (JE), Jamaica (JM), Jordan (JO), Japan (JP), Kenya (KE), Kyrgyzstan (KG), Cambodia (KH), Kiribati (KI), Comoros (KM), St Kitts & Nevis (KN), North Korea (KP), South Korea (KR), Kuwait (KW), Cayman Islands (KY), Kazakhstan (KZ), Laos (LA), Lebanon (LB), St Lucia (LC), Liechtenstein (LI), Sri Lanka (LK), Liberia (LR), Lesotho (LS), Lithuania (LT), Luxembourg (LU), Latvia (LV), Libya (LY), Morocco (MA), Monaco (MC), Moldova (MD), Montenegro (ME), Madagascar (MG), Marshall Islands (MH), North Macedonia (MK), Mali (ML), Myanmar (Burma) (MM), Mongolia (MN), Macao SAR China (MO), Northern Mariana Islands (MP), Mauritania (MR), Montserrat (MS), Malta (MT), Mauritius (MU), Maldives (MV), Malawi (MW), Mexico (MX), Malaysia (MY), Mozambique (MZ), Namibia (NA), New Caledonia (NC), Niger (NE), Norfolk Island (NF), Nigeria (NG), Nicaragua (NI), Netherlands (NL), Norway (NO), Nepal (NP), Nauru (NR), Niue (NU), New Zealand (NZ), Oman (OM), Panama (PA), Peru (PE), French Polynesia (PF), Papua New Guinea (PG), Philippines (PH), Pakistan (PK), Poland (PL), St Pierre & Miquelon (PM), Pitcairn Islands (PN), Puerto Rico (PR), Palestinian Territories (PS), Portugal (PT), Palau (PW), Paraguay (PY), Qatar (QA), Romania (RO), Serbia (RS), Russia (RU), Rwanda (RW), Saudi Arabia (SA), Solomon Islands (SB), Seychelles (SC), Sudan (SD), Sweden (SE), Singapore (SG), St Helena (SH), Slovenia (SI), Svalbard & Jan Mayen (SJ), Slovakia (SK), Sierra Leone (SL), San Marino (SM), Senegal (SN), Somalia (SO), Suriname (SR), South Sudan (SS), São Tomé & Príncipe (ST), El Salvador (SV), Sint Maarten (SX), Syria (SY), Eswatini (SZ), Turks & Caicos Islands (TC), Chad (TD), French Southern Territories (TF), Togo (TG), Thailand (TH), Tajikistan (TJ), Tokelau (TK), Turkmenistan (TM), Tunisia (TN), Tonga (TO), Türkiye (TR), Trinidad & Tobago (TT), Tuvalu (TV), Taiwan (TW), Tanzania (TZ), Ukraine (UA), Uganda (UG), UK, US Outlying Islands (UM), United States (US), Uruguay (UY), Uzbekistan (UZ), Vatican City (VA), St Vincent & the Grenadines (VC), Venezuela (VE), British Virgin Islands (VG), US Virgin Islands (VI), Vietnam (VN), Vanuatu (VU), Wallis & Futuna (WF), Samoa (WS), Yemen (YE), South Africa (ZA), Zambia (ZM), Zimbabwe (ZW) · This work can be completed remotely, either in the UK or abroad.
Extensions: Description of options: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. · Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Legal form for consortia
Consortia may be required to form a legal entity prior to award
Shortlisting
As detailed in section VI.3 & PQQ.
Successive reduction
Candidates will be reduced successively across stages
What this means for your bid
  • “SAP ECC Support” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
23 Jan 2025, 17:04 GMT
Last source update
23 Jan 2025, 17:04 GMT
Authority reference
FA2222
FTS notice number
2025/S 000-002442
Classification (CPV)
Computer support services
Delivery area
1AAndorra (AD)United Arab Emirates (AE)Afghanistan (AF)Antigua & Barbuda (AG)Anguilla (AI)Albania (AL)Armenia (AM)
+4 moreAngola (AO)Antarctica (AQ)Argentina (AR)American Samoa (AS)
Official registry OCID
ocds-h6vhtk-04d5dc Find a Tender
Contract terms summary

Specified in Invitation to Negotiate Document

Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.

The Utilities Contracts Regulations 2016 (SI 2016 No 274) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

Publisher note: All suppliers who wish to respond to this contract notice must request a pre-qualification questionnaire (PQQ) by using the web link in Section I.3 (www.thameswater.co.uk/procurement). From your response to the link in Section I.3 or above, Thames Water's Procurement Support Centre will send you an email providing login details for our eSourcing system. To complete the PQQ you will need to login to the project SharePoint site. If the project requires it, you will receive an additional and separate survey to complete for Data Protection. Note - The client may be Thames Water Utilities Limited or another company within the Kemble Water group structure

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
7 Feb 2025, 10:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Supplier levy on call-offs (max %)
document
Bid validity
180 days from the deadline
Deposits and guarantees
Bonds and/or parent company guarantees of performance and financial standing may be required
Detailed submission instructions & authority contactsFrom official release

Timeline

23 Jan 2025 → 7 Feb 2025 · 2 dates
  1. Notice published
    23 Jan 2025, 17:04 GMT
  2. Admission / appointment period endsperiod end, not a bid countdown
    7 Feb 2025, 10:00 GMT

Contracting authority & participating public bodies

THAMES WATER UTILITIES LIMITED

Contracting authorityWater GB-COH: 02366661 Reading, South East, RG18DBContact name, email Published organisation website ↗

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria