Official UK procurement notice
Safeguarding Support for Covid-19 Inquiry
Authority: Minister for the Cabinet Office (The Covid Inquiry) acting through Crown Commercial Service (Central government)·Consortium: 3 public authorities
What is being bought3 lots · detail below
Published requirement descriptionThe Cabinet Office has put in place contracts for the provision of Emotional Support service for use by the Covid 19 Inquiry.
The Inquiry has pledged to be trauma-informed across all of its work. A trauma informed approach means seeking to reduce the risk of retraumatisation to people who are engaging with the Inquiry. Emotional support is one of the key ways of reducing retraumatisation by offering timely, sensitive, psychologically informed emotional support to people engaging with the Inquiry’s work. Emotional support is not counselling or therapy. The focus is on facilitating the person’s engagement with the Inquiry, creating support plans, facilitating stabilisation, providing psychological containment and facilitating the person’s journey through their engagement process.
These contracts provide the offer of emotional support for everyone engaging with the Inquiry.
CPV: Counselling services · Guidance and counselling services · Guidance services · Personal development training services · Staff development services · Staff training services
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£7,645,649 together) · win at most 3 of them · same evaluation weights on every lotLot #1Emotional Support for the UK Covid-19 Inquiry - Digital OfferAwardedRenewalPublished value£4,522,132
Lot 1 includes the following:
- Digital service offering
- Website with easy to navigate, downloadable psychoeducation materials including advice, self-guided resources.
- Stories of courage and hope from people impacted by Covid
- Text based support service available to anyone who needs it
- Triaging - the digital service provider would triage clients according to need. Pathways into Tier 2 would be swift and robust. Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority.
Lot #2Emotional support services for the UK Covid-19 Inquiry - F2F, video and telephone offerCancelledRenewalPublished value£2,981,322
Lot 2 will include the following:
- Emotional support via telephone, video call (or F2F if at a
community event), offering: psychological safety building, support
plans, containment, risk assessment where needed.
- Pathway from Tier 1 to Tier 2 for ESM ppts who are significantly
distressed by their engagement.
- Everyone could be given the details of the website for resources
but some individuals engaging with the Inquiry would go straight
into the Tier 2 level.
- Direct entry pathway into Tier 2 enhanced support for:
- ESM Targeted Research ppts
- People engaging in focus groups or activity that is inviting
recollection of traumatic events
- Hearings related support - witnesses and CP model from this Tier Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority.
Lot #3Emotional support services for the UK Covid-19 Inquiry - Staff support offerCancelledRenewalPublished value£142,195
Inquiry staff will come into contact with people and materials that could potentially cause distress (e.g. evidential documents, witness testimony etc.) and therefore require additional emotional support beyond the
standard employee assistance programmes.
The supplier would be expected to deliver:
- Staff Training events
- Group reflective support
- 1-on-1 support Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70
- Price: 30
- Suitability
Candidates will be assessed in accordance with Section 5 of the 2015 Public Contract Regulations (implementing the directive) on the basis of information provided in response to an invitation to tender (ITT) registering for access.
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 24 Jul 2023, 14:18 BST
- Last source update
- 25 Mar 2024, 15:23 GMT
- Award evaluation window
- 5 Oct 2023 – …
- Authority reference
RM6355- FTS notice number
2024/S 000-009667- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03e4c6Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/21f4f848-62f8-430f-9859-a58228f945da 1) Redacted Contracts 2) List of Successful Suppliers 3) Transparency Agenda On 02/04/2014, Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security- classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.
How it was run
Official notice- Submission deadline
- 11 Oct 2023, 09:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 5 Oct 2023, 15:01 BST
Timeline
9 Aug 2023 → 25 Mar 2024 · 4 dates- Next notice expected9 Aug 2023, 00:00 BST
- Bids opened5 Oct 2023, 15:01 BST
- Submission deadline11 Oct 2023, 09:00 BST
- Notice published25 Mar 2024, 15:23 GMT
Notice history
8 events · 4 releases on Find a Tender · since 7 Sept 2023- Status changed to active7 Sept 2023, 17:14 BST
- Procurement method changed7 Sept 2023, 17:14 BST
- Deadline published: 5 Oct 2023, 15:00 BST7 Sept 2023, 17:14 BST
- Buyer details updated7 Sept 2023, 17:14 BST
- Deadline moved to 11 Oct 2023, 09:00 BST3 Oct 2023, 09:47 BST+6 days · was 5 Oct 2023, 15:00 BST
- Buyer details updated3 Oct 2023, 09:47 BST
- Status changed to complete25 Mar 2024, 15:23 GMT
- Buyer details updated25 Mar 2024, 15:23 GMT
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineTime limit for receipt of expressions of interest · IV.2.2 | 5 Oct 2023 | 11 Oct 2023 | +6 d |
1 amendment published without a description.
Routine re-releases (4)
- 2023-07: 1 release · 24 Jul 2023
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Emotional Support for the UK Covid-19 Inquiry - Digital Offer1 award | |||
| See Contracts Finder Notice for full supplier list | £3,267,134 † | — | Awarded |
Contracts
Contract 009667-2024-1 · See Contracts Finder Notice for full supplier list
- Signed
- 22 Feb 2024
- Value
- £3,267,134
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Emotional Support for the UK Covid-19 Inquiry - Digital Offer | 6bids · 6 electronic | 3 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Provision of Safeguarding Support for Covid-19 InquiryContracting authorityCovid InquiryPublic Procurement
Dispute resolution & review bodies
Bidders & participating suppliers
1 commercial party on the notice- See Contracts Finder Notice for full supplier listAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria