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Published 19 Feb 2026, 16:47 GMT

Official UK procurement notice

SaaS Respond - Corporate Complaints solution (TRANSPARENCY NOTICE)

Official notice

Authority: City of Bradford Metropolitan District Council (Local council)

Below threshold - without competition
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£28,369published award · exc. VAT
Award in standstill Not publishedno call for competition
Award (standstill) to Respond Group Limited (UK) dba Aptean

What is being bought

Published requirement description

Annual licence, support and maintenance of the current Corporate Complaints solution (PLEASE NOTE THIS IS A TRANSPARENCY NOTICE)

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: UK
72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - without competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
19 Feb 2026, 16:47 GMT
Last source update
19 Feb 2026, 16:47 GMT
Authority reference
CBMDC 109
FTS notice number
2026/S 000-015446
Latest notice
Transparency notice (UK5)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0658a6 Find a Tender

Notice history

2 events · 1 release on Find a Tender · since 19 Feb 2026
  1. Transparency notice published
    19 Feb 2026, 16:47 GMT
    UK5
  2. Contract signature expected
    6 Mar 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £28,3691 award exc. VAT
Awarded toValueDateStatus
Respond Group Limited (UK) dba ApteanSMESaas Respond - Corporate Complaints solution1 Apr 2026 – 31 Mar 2027Options: Additional licences if required£28,369—Standstill

Contracting authority & participating public bodies

City of Bradford Metropolitan District Council

Contracting authorityPublic authority - sub-central government GB-PPON: PBWW-4714-TBHN Britannia House, Hall Ings, Bradford, Yorkshire & Humber, BD1 1HXContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender