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AwardedFind a Tender · award

Rossendale Resettler Support and Signposting Service (LRSSS)

Buyer: Rossendale Borough Council →

View official notice ↗Official source

BuyerRossendale Borough Council
StatusAwarded
Deadline29 May 2026
Value£120,000
Published17 Jul 2026

What is being bought

Provision of a refugee, asylum seeker and resettler support and signposting service within Rossendale, including weekly drop-in sessions across two locations, casework support, referrals, integration support, signposting services, and access to monthly immigration advice delivered through an appropriately accredited adviser.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0690b4
Latest release ID067887-2026
Latest release timestampFri Jul 17 2026 13:45:38 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/047038-2026
Tender statuscomplete
Procurement methodopen
Procurement method detailsCompetitive flexible procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
17 Jul 2026award, contract067887-2026
21 May 2026tenderUpdate047038-2026
12 May 2026tenderUpdate043455-2026
1 May 2026tenderUpdate040735-2026
1 May 2026tender040729-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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      "value": {
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        "currency": "GBP",
        "amountGross": 143866.8
      },
      "status": "active",
      "renewal": {
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    "procurementMethod": "open",
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  "buyerID": [],
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      },
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      },
      "details": {
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      "contactPoint": {
        "email": "alison@rrsg.co.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
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Complete JSON history (5 releases)
17 Jul 2026 · 067887-2026 · award, contract
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      },
      "documents": [
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          "url": "https://www.find-tender.service.gov.uk/Notice/067887-2026",
          "format": "text/html",
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        {
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          "dueDate": "2026-07-30T23:59:59+01:00"
        }
      ],
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      "aboveThreshold": false,
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      },
      "mainProcurementCategory": "services",
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    }
  ],
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    "status": "complete",
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    "procurementMethodDetails": "Competitive flexible procedure"
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  "buyerID": [],
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21 May 2026 · 047038-2026 · tenderUpdate
{
  "id": "047038-2026",
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  "date": "2026-05-21T12:41:51+01:00",
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    "lots": [
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        "id": "1",
        "value": {
          "amount": 120000,
          "currency": "GBP",
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        },
        "status": "active",
        "renewal": {
          "description": "The contract will be awarded for an initial period of 12 months. At the Council's discretion, the contract may be extended once for a further period of up to 12 months.\nAny extension will be subject to satisfactory performance against the contract specification and key performance indicators, continued service need, and confirmation of funding availability. The extension is not automatic and will be exercised solely at the discretion of Rossendale Borough Council."
        },
        "hasRenewal": true,
        "suitability": {
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        },
        "awardCriteria": {
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              "type": "price",
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                  "weight": "percentageExact"
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              ],
              "description": "The total tender price submitted by the tenderer for delivery of the Rossendale Resettler Support and Signposting Service over the contract term, in accordance with the Pricing Schedule. Prices will be evaluated using a relative scoring formula to determine the most economically advantageous price."
            },
            {
              "name": "Quality and Technical Merit",
              "type": "quality",
              "numbers": [
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                  "number": 55,
                  "weight": "percentageExact"
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            },
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    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
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      {
        "id": "A-15610",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-15610",
        "format": "application/pdf",
        "documentType": "biddingDocuments"
      },
      {
        "id": "A-15611",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-15611",
        "format": "application/x-zip-compressed",
        "documentType": "biddingDocuments"
      },
      {
        "id": "A-16063",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-16063",
        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
        "documentType": "biddingDocuments"
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      {
        "id": "A-16064",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-16064",
        "format": "application/pdf",
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      {
        "id": "A-16513",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-16513",
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        "documentType": "biddingDocuments"
      },
      {
        "id": "047038-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/047038-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-05-21T12:41:51+01:00"
      }
    ],
    "procedure": {
      "features": "Rossendale Borough Council is conducting this procurement using a Competitive Flexible Procedure in accordance with Section 19 of the Procurement Act 2023.\nThe procedure will be single‑stage. All interested suppliers are invited to submit a tender in response to this Tender Notice and the published Invitation to Tender documentation.\nTenders will first be subject to pass/fail compliance checks, including confirmation of eligibility, exclusion grounds, conflicts of interest, financial standing, acceptance of the Council's terms and conditions, and confirmation that all minimum service requirements can be met.\nCompliant tenders will then be evaluated against the award criteria to determine the Most Advantageous Tender (MAT), in accordance with Section 24 of the Procurement Act 2023. The award criteria and their relative weightings are set out in the Invitation to Tender and comprise Price, Quality/Technical, Finance, Legal & Procurement Compliance, and Social Value.\nThe Council does not intend to negotiate or refine award criteria during the procedure. However, clarification questions may be issued to tenderers where necessary, provided this does not change the substance of the tenders or distort competition.\nFollowing evaluation, an Assessment Summary will be issued to all tenderers. The Council will then publish a Contract Award Notice and observe the mandatory standstill period before contract award and commencement."
    },
    "amendments": [
      {
        "id": "047038-2026",
        "description": "The Council has issued a set of clarification responses to bidder queries, which are attached to this notice.\nThese clarifications include additional information to support bidders and provide further detail on aspects of the Service Specification, associated documentation, and contract requirements.\nIn addition, Appendix A - Local Authority Specific Requirements has been issued to provide clarity on the available budget and local requirements.\nOne clarification relates to the payment mechanism for the contract, which updates the provisions set out in ITT2 (Terms and Conditions) and will take precedence for the purposes of this procurement.\nAll bidders should review the clarification responses and Appendix A in full when preparing their submissions."
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-06-15T23:59:59+01:00"
    },
    "description": "Rossendale Borough Council is seeking tenders from suitably experienced and qualified providers to deliver the Rossendale Resettler Support and Signposting Service (LRSSS).\nThe Service will provide free, accessible, in‑person support and signposting to refugees, asylum seekers, evacuees and other individuals who have arrived in Rossendale through forced migration routes. The Service will support service users with a wide range of issues including, but not limited to, economic inclusion, digital inclusion, housing, healthcare, education, language support, access to mental health services, and administrative support.\nThe Service must include a regular, weekly, in‑person drop‑in offer totalling a minimum of six hours per week, delivered during core hours (9am-5pm, Monday to Friday, excluding public holidays). Provision must operate from at least two suitable venues located within the Rossendale borough, including the Bacup/Stacksteads area and the Haslingden area. Venues must be accessible, welcoming and capable of supporting confidential one‑to‑one consultations.\nThe provider will be required to deliver casework, accept referrals from Lancashire Refugee Integration Team and other agencies, manage self‑referrals, and provide ongoing support to service users. The Service must include access to a monthly legal drop‑in delivered by an Immigration Advice Authority (IAA) accredited immigration adviser.\nThe provider will work in partnership with Rossendale Borough Council and the Lancashire Refugee Integration Team and must utilise the Lancashire Asylum Seeker and Resettlement Case Management System to record support provided and monitor outcomes, in line with data protection and information‑sharing requirements.\nThe initial contract period will be 12 months, with an option to extend for up to a further 12 months at the Council's discretion, subject to satisfactory performance and funding availability. The maximum contract end date will be 31 March 2028.",
    "tenderPeriod": {
      "endDate": "2026-05-29T12:00:00+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-05-22T23:59:00+01:00"
    },
    "specialRegime": [
      "lightTouch"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "Tenders must be submitted electronically.\nFurther information about this procurement is available at:\nhttps://www.rossendale.gov.uk\nTenders must be submitted by email to:\ntenders@rossendalebc.gov.uk\nAll tender documents must be submitted as PDF files or equivalent. Hyperlinks to file‑hosting or cloud‑based storage solutions will not be accepted.\nNo paper tenders will be accepted.\nClarification questions must be submitted by email to stephaniethornton@rossendalebc.gov.uk by the enquiry deadline stated in this notice.\nTenders must be received by the stated deadline. Any tenders received after this time will not be accepted.",
    "procurementMethodDetails": "Competitive flexible procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PTNM-4478-CMGT",
      "name": "Rossendale Borough Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD46",
        "country": "GB",
        "locality": "Bacup",
        "postalCode": "OL13 0BB",
        "countryName": "United Kingdom",
        "streetAddress": "Futures Park"
      },
      "details": {
        "url": "https://www.rossendale.gov.uk/",
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        "email": "kevinfentonclough@rossendalebc.gov.uk"
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  "language": "en",
  "initiationType": "tender"
}
12 May 2026 · 043455-2026 · tenderUpdate
{
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  "tag": [
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  "date": "2026-05-12T13:23:10+01:00",
  "ocid": "ocds-h6vhtk-0690b4",
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          "description": "The contract will be awarded for an initial period of 12 months. At the Council's discretion, the contract may be extended once for a further period of up to 12 months.\nAny extension will be subject to satisfactory performance against the contract specification and key performance indicators, continued service need, and confirmation of funding availability. The extension is not automatic and will be exercised solely at the discretion of Rossendale Borough Council."
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              "description": "The total tender price submitted by the tenderer for delivery of the Rossendale Resettler Support and Signposting Service over the contract term, in accordance with the Pricing Schedule. Prices will be evaluated using a relative scoring formula to determine the most economically advantageous price."
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            {
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            },
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                  "weight": "percentageExact"
                }
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              "description": "The extent to which the tenderer's proposal delivers additional social value relevant to the contract, including contributions to local economic, social and environmental wellbeing, in accordance with the Council's Social Value requirements."
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    "title": "Rossendale Resettler Support and Signposting Service (LRSSS)",
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    "documents": [
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        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-15610",
        "format": "application/pdf",
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      },
      {
        "id": "A-15611",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-15611",
        "format": "application/x-zip-compressed",
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      {
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        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
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      },
      {
        "id": "A-16064",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-16064",
        "format": "application/pdf",
        "documentType": "biddingDocuments"
      },
      {
        "id": "043455-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/043455-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-05-12T13:23:10+01:00"
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    ],
    "procedure": {
      "features": "Rossendale Borough Council is conducting this procurement using a Competitive Flexible Procedure in accordance with Section 19 of the Procurement Act 2023.\nThe procedure will be single‑stage. All interested suppliers are invited to submit a tender in response to this Tender Notice and the published Invitation to Tender documentation.\nTenders will first be subject to pass/fail compliance checks, including confirmation of eligibility, exclusion grounds, conflicts of interest, financial standing, acceptance of the Council's terms and conditions, and confirmation that all minimum service requirements can be met.\nCompliant tenders will then be evaluated against the award criteria to determine the Most Advantageous Tender (MAT), in accordance with Section 24 of the Procurement Act 2023. The award criteria and their relative weightings are set out in the Invitation to Tender and comprise Price, Quality/Technical, Finance, Legal & Procurement Compliance, and Social Value.\nThe Council does not intend to negotiate or refine award criteria during the procedure. However, clarification questions may be issued to tenderers where necessary, provided this does not change the substance of the tenders or distort competition.\nFollowing evaluation, an Assessment Summary will be issued to all tenderers. The Council will then publish a Contract Award Notice and observe the mandatory standstill period before contract award and commencement."
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    "amendments": [
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        "id": "043455-2026",
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  "initiationType": "tender"
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1 May 2026 · 040735-2026 · tenderUpdate
{
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  "date": "2026-05-01T17:26:03+01:00",
  "ocid": "ocds-h6vhtk-0690b4",
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            {
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        "postalCode": "OL13 0BB",
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      },
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      },
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  "language": "en",
  "initiationType": "tender"
}
1 May 2026 · 040729-2026 · tender
{
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  "date": "2026-05-01T17:09:12+01:00",
  "ocid": "ocds-h6vhtk-0690b4",
  "buyer": {
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          "description": "The contract will be awarded for an initial period of 12 months. At the Council's discretion, the contract may be extended once for a further period of up to 12 months.\nAny extension will be subject to satisfactory performance against the contract specification and key performance indicators, continued service need, and confirmation of funding availability. The extension is not automatic and will be exercised solely at the discretion of Rossendale Borough Council."
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              "description": "The total tender price submitted by the tenderer for delivery of the Rossendale Resettler Support and Signposting Service over the contract term, in accordance with the Pricing Schedule. Prices will be evaluated using a relative scoring formula to determine the most economically advantageous price."
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            {
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    ],
    "procedure": {
      "features": "Rossendale Borough Council is conducting this procurement using a Competitive Flexible Procedure in accordance with Section 19 of the Procurement Act 2023.\nThe procedure will be single‑stage. All interested suppliers are invited to submit a tender in response to this Tender Notice and the published Invitation to Tender documentation.\nTenders will first be subject to pass/fail compliance checks, including confirmation of eligibility, exclusion grounds, conflicts of interest, financial standing, acceptance of the Council's terms and conditions, and confirmation that all minimum service requirements can be met.\nCompliant tenders will then be evaluated against the award criteria to determine the Most Advantageous Tender (MAT), in accordance with Section 24 of the Procurement Act 2023. The award criteria and their relative weightings are set out in the Invitation to Tender and comprise Price, Quality/Technical, Finance, Legal & Procurement Compliance, and Social Value.\nThe Council does not intend to negotiate or refine award criteria during the procedure. However, clarification questions may be issued to tenderers where necessary, provided this does not change the substance of the tenders or distort competition.\nFollowing evaluation, an Assessment Summary will be issued to all tenderers. The Council will then publish a Contract Award Notice and observe the mandatory standstill period before contract award and commencement."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-06-15T23:59:59+01:00"
    },
    "description": "Rossendale Borough Council is seeking tenders from suitably experienced and qualified providers to deliver the Rossendale Resettler Support and Signposting Service (LRSSS).\nThe Service will provide free, accessible, in‑person support and signposting to refugees, asylum seekers, evacuees and other individuals who have arrived in Rossendale through forced migration routes. The Service will support service users with a wide range of issues including, but not limited to, economic inclusion, digital inclusion, housing, healthcare, education, language support, access to mental health services, and administrative support.\nThe Service must include a regular, weekly, in‑person drop‑in offer totalling a minimum of six hours per week, delivered during core hours (9am-5pm, Monday to Friday, excluding public holidays). Provision must operate from at least two suitable venues located within the Rossendale borough, including the Bacup/Stacksteads area and the Haslingden area. Venues must be accessible, welcoming and capable of supporting confidential one‑to‑one consultations.\nThe provider will be required to deliver casework, accept referrals from Lancashire Refugee Integration Team and other agencies, manage self‑referrals, and provide ongoing support to service users. The Service must include access to a monthly legal drop‑in delivered by an Immigration Advice Authority (IAA) accredited immigration adviser.\nThe provider will work in partnership with Rossendale Borough Council and the Lancashire Refugee Integration Team and must utilise the Lancashire Asylum Seeker and Resettlement Case Management System to record support provided and monitor outcomes, in line with data protection and information‑sharing requirements.\nThe initial contract period will be 12 months, with an option to extend for up to a further 12 months at the Council's discretion, subject to satisfactory performance and funding availability. The maximum contract end date will be 31 March 2028.",
    "tenderPeriod": {
      "endDate": "2026-05-29T12:00:00+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-05-22T23:59:59+01:00"
    },
    "specialRegime": [
      "lightTouch"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "Tenders must be submitted electronically.\nFurther information about this procurement is available at:\nhttps://www.rossendale.gov.uk\nTenders must be submitted by email to:\ntenders@rossendalebc.gov.uk\nAll tender documents must be submitted as PDF files or equivalent. Hyperlinks to file‑hosting or cloud‑based storage solutions will not be accepted.\nNo paper tenders will be accepted.\nClarification questions must be submitted by email to stephaniethornton@rossendalebc.gov.uk by the enquiry deadline stated in this notice.\nTenders must be received by the stated deadline. Any tenders received after this time will not be accepted.",
    "procurementMethodDetails": "Competitive flexible procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PTNM-4478-CMGT",
      "name": "Rossendale Borough Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD46",
        "country": "GB",
        "locality": "Bacup",
        "postalCode": "OL13 0BB",
        "countryName": "United Kingdom",
        "streetAddress": "Futures Park"
      },
      "details": {
        "url": "https://www.rossendale.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PTNM-4478-CMGT",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "kevinfentonclough@rossendalebc.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}