Official UK procurement notice
Rossendale Resettler Support and Signposting Service (LRSSS)
Authority: Rossendale Borough Council (Local council)
What is being bought
Published requirement descriptionProvision of a refugee, asylum seeker and resettler support and signposting service within Rossendale, including weekly drop-in sessions across two locations, casework support, referrals, integration support, signposting services, and access to monthly immigration advice delivered through an appropriately accredited adviser.
- How the procedure runs: Rossendale Borough Council is conducting this procurement using a Competitive Flexible Procedure in accordance with Section 19 of the Procurement Act 2023. The procedure will be single‑stage. All interested suppliers are invited to submit a tender in response to this Tender Notice and the published Invitation to Tender documentation. Tenders will first be subject to pass/fail compliance checks, including confirmation of eligibility, exclusion grounds, conflicts of interest, financial standing, acceptance of the Council's terms and conditions, and confirmation that all minimum service requirements can be met. Compliant tenders will then be evaluated against the award criteria to determine the Most Advantageous Tender (MAT), in accordance with Section 24 of the Procurement Act 2023. The award criteria and their relative weightings are set out in the Invitation to Tender and comprise Price, Quality/Technical, Finance, Legal & Procurement Compliance, and Social Value. The Council does not intend to negotiate or refine award criteria during the procedure. However, clarification questions may be issued to tenderers where necessary, provided this does not change the substance of the tenders or distort competition. Following evaluation, an Assessment Summary will be issued to all tenderers. The Council will then publish a Contract Award Notice and observe the mandatory standstill period before contract award and commencement.
CPV: Social work services with accommodation
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£120,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (4)
- Quality and Technical Merit: 55%
- Finance, Legal and Procurement Compliance: 5%
- Price: 30%
- Social Value: 10%
Published award criteria (4)
- Price: The total tender price submitted by the tenderer for delivery of the Rossendale Resettler Support and Signposting Service over the contract term, in accordance with the Pricing Schedule. Prices will be evaluated using a relative scoring formula to determine the most economically advantageous price.
- Quality and Technical Merit: Quality and technical merit of the tenderer's proposal, including understanding of the service requirements, approach to service delivery, staffing and management arrangements, experience of delivering similar services, safeguarding and data protection arrangements, partnership working, and ability to meet the requirements of the Specification.
- Finance, Legal and Procurement Compliance: The robustness and suitability of the tenderer's governance, financial management, legal compliance and procurement compliance arrangements, including policies, procedures and declarations submitted as part of the tender.
- Social Value: The extent to which the tenderer's proposal delivers additional social value relevant to the contract, including contributions to local economic, social and environmental wellbeing, in accordance with the Council's Social Value requirements.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 1 May 2026, 17:09 BST
- Last source update
- 16 Sept 2026, 15:25 BST
- Award evaluation window
- Submission end – 15 Jun 2026
- Authority reference
PR0027- FTS notice number
2026/S 000-040729- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0690b4Find a Tender
- How it runs
Rossendale Borough Council is conducting this procurement using a Competitive Flexible Procedure in accordance with Section 19 of the Procurement Act 2023.
The procedure will be single‑stage. All interested suppliers are invited to submit a tender in response to this Tender Notice and the published Invitation to Tender documentation.
Tenders will first be subject to pass/fail compliance checks, including confirmation of eligibility, exclusion grounds, conflicts of interest, financial standing, acceptance of the Council's terms and conditions, and confirmation that all minimum service requirements can be met.
Compliant tenders will then be evaluated against the award criteria to determine the Most Advantageous Tender (MAT), in accordance with Section 24 of the Procurement Act 2023. The award criteria and their relative weightings are set out in the Invitation to Tender and comprise Price, Quality/Technical, Finance, Legal & Procurement Compliance, and Social Value.
The Council does not intend to negotiate or refine award criteria during the procedure. However, clarification questions may be issued to tenderers where necessary, provided this does not change the substance of the tenders or distort competition.
Following evaluation, an Assessment Summary will be issued to all tenderers. The Council will then publish a Contract Award Notice and observe the mandatory standstill period before contract award and commencement.
How it was run
Official notice- Submission deadline
- 29 May 2026, 12:00 BST
- Clarification deadline
- 22 May 2026, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tenders must be submitted electronically.
Further information about this procurement is available at:
Tenders must be submitted by email to:
All tender documents must be submitted as PDF files or equivalent. Hyperlinks to file‑hosting or cloud‑based storage solutions will not be accepted.
No paper tenders will be accepted.
Clarification questions must be submitted by email to [email protected] by the enquiry deadline stated in this notice.
Tenders must be received by the stated deadline. Any tenders received after this time will not be accepted.
Timeline
1 May 2026 → 16 Sept 2026 · 7 dates- Tender notice published172 days ago1 May 2026, 17:09 BST
- Clarification questions by151 days ago22 May 2026, 23:59 BST
- Submission deadline144 days ago29 May 2026, 12:00 BST
- Award decision expected by127 days ago15 Jun 2026, 23:59 BST
- Contract starts112 days ago1 Jul 2026, 00:00 BST
- Assessment summaries sent96 days ago17 Jul 2026, 00:00 BST
- Latest notice published34 days ago16 Sept 2026, 15:25 BST
Notice history
8 events · 6 releases on Find a Tender · since 1 May 2026- Tender notice published1 May 2026, 17:09 BSTUK4
- Tender notice published1 May 2026, 17:26 BSTUK4
- Tender notice published12 May 2026, 13:23 BSTUK4
- Tender notice published21 May 2026, 12:41 BSTUK4
- Contract award notice published17 Jul 2026, 14:45 BSTUK6
- Status changed to complete17 Jul 2026, 14:45 BST
- Contract signature expected30 Jul 2026, 23:59 BSTscheduled
- Contract details notice published16 Sept 2026, 15:25 BSTUK7
Published amendments (3)
Added ITT1 as a separate document as original would not open
Clarifications added & Appendix A
The Council has issued a set of clarification responses to bidder queries, which are attached to this notice. These clarifications include additional information to support bidders and provide further detail on aspects of the Service Specification, associated documentation, and contract requirements. In addition, Appendix A - Local Authority Specific Requirements has been issued to provide clarity…
Routine re-releases (6)
- 2026-05: 3 releases · 1 May 2026, 12 May 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| ROSSENDALE REFUGEE SUPPORT GROUPVCSE1 Aug 2026 – 31 Jul 2027 · up to 31 Jul 2028Extensions: The contract has been awarded for an initial 12‑month period commencing in August 2026. Rossendale Borough Council may extend the contract for a further period of up to 12 months. The extension is not automatic and will only be exercised where the Contractor has delivered satisfactory performance against the contract specification and KPIs, there remains an ongoing service requirement, and sufficient funding is available. The total maximum contract duration is 24 months. The extension may be exercised once only. | £119,889 | 17 Jul 2026 | Awarded |
Contracts
Contract 1 · ROSSENDALE REFUGEE SUPPORT GROUPVCSE
- Signed
- 10 Sept 2026
- Value
- £119,889
- Period
- 10 Sept 2026 – 31 Jul 2027 · up to 31 Jul 2028 with extensions
- Status
- active
- Extensions
- Up to 12 months at the Council's discretion, subject to satisfactory performance and funding availability. Maximum contract end date 31 July 202
3 agreed KPIs: Service User Access Rate · Referral Response Performance · Service User Satisfaction
- Service User Access Rate, Percentage of the total forced migration population within Rossendale accessing the service over a 12‑month period. Target: the service is accessed by at least 30% of the forced migration population within the district.
- Referral Response Performance, Percentage of service users referred through the Social Inclusion Referral Pathway who are facilitated to access support within 7 days. Target: 90% within 7 days.
- Service User Satisfaction, Percentage of service users reporting satisfaction with the service through the provider's feedback collection process. Target: 85% satisfaction
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders | 2 | 2 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- ROSSENDALE REFUGEE SUPPORT GROUPAwarded supplier
Official documents & specifications (12)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender