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Find a TenderAwarded without competitionContract award notice
Published 31 Jul 2026, 16:56 BST

Official UK procurement notice

Retail Telecommunications Maintenance Services Extension and Associated Renewal Works

Official notice

Authority: ABELLIO EAST MIDLANDS LIMITED

Direct awardUtilities
Sectors: Radio, television, communication, telecommunication and related equipment (32)Software Packages & ERP (48)Repair & Maintenance (50)
+1 moreInstallation services (except software) (51)
 Delivery: UK
Awarded value£534,199published award · exc. VAT
Awarded 31 Jul 2026no call for competition
Awarded to GROUND TRANSPORTATION SYSTEMS UK LIMITED

What is being bought

Published requirement description

East Midlands Railway intends to directly award a time-limited contract to Hitachi Rail GTS UK Limited for the continued provision of Retail Telecommunications Maintenance Services and associated renewal works across the EMR network.

The services support critical customer-facing systems including Customer Information Systems (CIS), Passenger Announcement (PA) systems, roaming microphones and associated telecommunications infrastructure.

The contract will provide:

Planned preventative maintenance

Corrective and reactive maintenance

24/7 fault support and helpdesk services

Asset management and reporting

Replacement and renewal of identified CIS and PA assets

Installation and commissioning of specified renewal works

The contract also includes:

Display renewals at 10 EMR stations

PAPC replacements at 25 EMR stations

Screen replacements at Newark Castle and Mansfield stations

Burton station roaming microphone installation

The proposed arrangement is limited to 12 months and is required to maintain continuity of service whilst EMR completes and mobilises a competitive procurement for a long-term replacement contract.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: UK
32500000 Telecommunications equipment and supplies48813000 Passenger information system50000000 Repair and maintenance services51311000 Installation services of radio equipment

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
31 Jul 2026, 16:56 BST
Last source update
17 Aug 2026, 18:31 BST
FTS notice number
2026/S 000-078311
Latest notice
Contract award notice (UK6)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06d949 Find a Tender
Why no open competition
Additional Repeat Extension Partial Replacement
Published justification

Based on the legal advice East Midlands Railway intends to rely upon Schedule 5 of the Procurement Act 2023.

Hitachi Rail GTS UK Limited is the incumbent supplier of Retail Telecommunications Maintenance Services and is responsible for maintaining critical customer information and passenger announcement systems across the EMR estate.

The proposed arrangement represents a continuation of existing services and is strictly limited to the minimum period necessary to complete and mobilise an ongoing competitive procurement process being undertaken through CCS RM6347 Transport Technology.

A change of supplier during this interim period would create significant operational and service continuity risks, including risks relating to the maintenance and support of customer information systems, public address systems and associated telecommunications assets.

The proposed direct award is therefore necessary to ensure continuity of critical passenger information services whilst the competitive procurement is completed.

Notice history

3 events · 2 releases on Find a Tender · since 31 Jul 2026
  1. Transparency notice published
    31 Jul 2026, 16:56 BST
    UK5
  2. Contract award notice published
    17 Aug 2026, 18:31 BST
    UK6
  3. Contract signature expected
    27 Aug 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £534,1991 award exc. VAT
Awarded toValueDateStatus
GROUND TRANSPORTATION SYSTEMS UK LIMITED28 Aug 2026 – 27 Aug 2027£534,19931 Jul 2026Awarded

Contracting authority & participating public bodies

TRANSPORT UK EAST MIDLANDS LIMITED

Contracting authorityPrivate utility GB-COH: 09860485 · GB-PPON: PYJP-8287-BJGL 2nd Floor St Andrew's House, London, London, EC4A 3AGContact email

Bidders & participating suppliers

1 commercial party on the notice
  • HITACHI RAIL GTS UK LIMITEDAwarded supplierGB-COH: 03132438GB-PPON: PZJZ-4459-WXGL Eighth Floor, YY London, 30 South Colonnade, London, London, E14 5HXContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender