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Official procurement procedure

Retail Telecommunications Maintenance Services Extension and Associated Renewal Works

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: TRANSPORT UK EAST MIDLANDS LIMITED: "Retail Telecommunications Maintenance Services Extension and Associated Renewal Works". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityTRANSPORT UK EAST MIDLANDS LIMITEDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: TRANSPORT UK EAST MIDLANDS LIMITED
Market Analytics
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Derived from OCDS awards & bid statistics
Published history for TRANSPORT UK EAST MIDLANDS LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
17Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
esso petroleum company limitedTop vendor: 67.6% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 30 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
esso petroleum company limited2 wins£39,000,000
WORLDLINE IT SERVICES UK LIMITED1 win£7,576,432
CUBIC TRANSPORTATION SYSTEMS LIMITED1 win£6,726,140
ALSTOM ENGINEERING AND SERVICES LIMITED1 win£1,808,400
HITACHI RAIL GTS UK LIMITED1 win£534,199
Procedure terms
Contracting AuthorityTRANSPORT UK EAST MIDLANDS LIMITED
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published17 Aug 2026, 18:31 BST
Last source update17 Aug 2026, 18:31 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-06d949
What is being bought
East Midlands Railway intends to directly award a time-limited contract to Hitachi Rail GTS UK Limited for the continued provision of Retail Telecommunications Maintenance Services and associated renewal works across the EMR network. The services support critical customer-facing systems including Customer Information Systems (CIS), Passenger Announcement (PA) systems, roaming microphones and associated telecommunications infrastructure. The contract will provide: Planned preventative maintenance Corrective and reactive maintenance 24/7 fault support and helpdesk services Asset management and reporting Replacement and renewal of identified CIS and PA assets Installation and commissioning of specified renewal works The contract also includes: Display renewals at 10 EMR stations PAPC replacements at 25 EMR stations Screen replacements at Newark Castle and Mansfield stations Burton station roaming microphone installation The proposed arrangement is limited to 12 months and is required to maintain continuity of service whilst EMR completes and mobilises a competitive procurement for a long-term replacement contract.
What changed
From the official release history
  1. Official notice release published
    17 Aug 2026, 18:31 BST
  2. Status changed to complete
    31 Jul 2026, 16:56 BST
  3. Official notice release published
    31 Jul 2026, 16:56 BST
  4. Buyer information updated
    31 Jul 2026, 16:56 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    17 Aug 2026, 18:31 BST
  2. Award active
    31 Jul 2026, 00:00 BST · £534,199
Commercial outcome and competition
Awards
HITACHI RAIL GTS UK LIMITED
£534,199 · 31 Jul 2026, 00:00 BST · active
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

TRANSPORT UK EAST MIDLANDS LIMITED

Contracting authority GB-COH-09860485
View buyer profile

  • TRANSPORT UK EAST MIDLANDS LIMITED
    buyer

    GB-COH: 09860485 · GB-PPON: PYJP-8287-BJGL
    2nd Floor St Andrew's House, London, UKI31, EC4A 3AG, GB
    Procurement@eastmidlandsrailway.co.uk

  • HITACHI RAIL GTS UK LIMITED
    supplier

    GB-COH: 03132438 · GB-PPON: PZJZ-4459-WXGL
    Eighth Floor, YY London, 30 South Colonnade, London, UKI42, E14 5HX, GB
    uk-gts-opp@urbanandmainlines.com
Award and contract changes
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleBased on the legal advice East Midlands Railway intends to rely upon Schedule 5 of the Procurement Act 2023. Hitachi Rail GTS UK Limited is the incumbent supplier of Retail Telecommunications Maintenance Services and is responsible for maintaining critical customer information and passenger announcement systems across the EMR estate. The proposed arrangement represents a continuation of existing services and is strictly limited to the minimum period necessary to complete and mobilise an ongoing competitive procurement process being undertaken through CCS RM6347 Transport Technology. A change of supplier during this interim period would create significant operational and service continuity risks, including risks relating to the maintenance and support of customer information systems, public address systems and associated telecommunications assets. The proposed direct award is therefore necessary to ensure continuity of critical passenger information services whilst the competitive procurement is completed.