Official UK procurement notice
Retail Concession · UK public procurement notice
Authority: Historic Environment Scotland
What is being bought
Published requirement descriptionHistoric Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within thier properties at Edinburgh and Stirling Castles.
- Recurrence: If all extensions are used then the contract will be up for renewal in 2029
CPV: Retail trade services
The lotProcurement structure
single lot · no lot value publishedLot #1Historic Environment Scotland have an opportunity for a concessionee to man and…AwardedRenewal
Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail
space within their properties at Edinburgh and Stirling castles. The agreement is personal to the concessionee and must not be assigned to
any other party.
HES require a product offer for these spaces that can be personalised, is
unique to the customer, and should be relevant to Scottish history, the property or Scotland.
The product is to be made available for customers to purchase out with our shops, but within the monument, integrating the purchase with the wider visitor experience. The product should not compete with any other item available for purchase within the properties, and the offer to be agreed with HES Retail prior to trading.
The addition of products can be considered during the contract period, but must be agreed with HES retail first.
Sales to be processed by the concessionee and an agreed commission figure paid to HES. Sales reports to be provided at the end of each month. Commission to be based on monthly turnover and to be paid within 28 days of invoice date. All sales reports to be made available for regular auditing.
The successful party will be required to man the concession space on all days that Edinburgh Castle is open, and the summer season only at Stirling Castle.
Any customer complaints about the product provided by the Concessionee must be dealt with in a professional and timely manner in keeping with the HES customer care guidelines. The Concessionee will provide a full money back guarantee to customers.
The Concessionee is required to ensure that where products are being delivered to a customer that they are guaranteed to be shipped to the customer to the correct address and where the customer does not receive the
product that they will be provided with a full refund.
HES recommends offering products which customers can take away on the day. Drop ship add-on sales will be considered but adequate reporting mechanisms should be in place.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (6)
- Proposed approach to the requirement: 25%
- General Understanding of the requirement: 25%
- Relevant expereince: 10%
- Fair Work Practices: 5%
- price: 30%
- Environmental Policies: 5%
Published award criteria (6)
- Proposed approach to the requirement: 25%
- General Understanding of the requirement: 25%
- Relevant expereince: 10%
- Environmental Policies: 5%
- Fair Work Practices: 5%
- Price: 30%
- Economic & financial standing
HES use Scotbis, an independent provider of business credit reports, to assess the financial standing of tenderers. The overall aim of this assessment is to ensure, as far as possible, that any potential Supplier will not have financial difficulties that endanger their ability to perform the Contract. If financial information cannot be gained from that source Historic Environment Scotland will request that you provide full audited accounts for the last full financial year. If Suppliers cannot provide any of the assurances as detailed above, and it is determined by HES that your financial strength is not adequate, then your company may not pass the financial evaluation. If you can provide the assurances as detailed above, HES may explore these options with you before determining whether your company can be taken forward in this procurement exercise. Bank details may also be sought to support the above.
Minimum: Public Liability Insurance 10 million GDP Employers Liability Insurance 10 million GDP
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · If all extensions are used then the contract will be up for renewal in 2029
- First published
- 23 Nov 2023, 11:42 GMT
- Last source update
- 18 Apr 2024, 11:18 BST
- Award evaluation window
- 28 Feb 2024 – …
- Authority reference
HES/C/4079- FTS notice number
2024/S 000-012633- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-041c3cFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: Please note that tenderers must highlight any concerns with the terms and conditions or Licence to Occupy document when responding with your submission. Please note that HES will not sign up to suppliers' T&Cs and will not negotiate at either point of award or post contract award. (SC Ref:764174)
How it was run
Official notice- Submission deadline
- 28 Feb 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 28 Feb 2024, 12:00 GMT
Timeline
22 Jan 2024 → 18 Apr 2024 · 4 dates- Next notice expected22 Jan 2024
- Submission deadline28 Feb 2024, 12:00 GMT
- Bids opened28 Feb 2024, 12:00 GMT
- Notice published18 Apr 2024, 11:18 BST
Notice history
4 events · 3 releases on Find a Tender · since 12 Feb 2024- Status changed to active12 Feb 2024, 10:38 GMT
- Procurement method changed12 Feb 2024, 10:38 GMT
- Deadline published: 28 Feb 2024, 12:00 GMT12 Feb 2024, 10:38 GMT
- Status changed to complete18 Apr 2024, 11:18 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| The Knights Vault LtdSME | £300,000 † | — | Awarded |
Contracts
Contract 012633-2024-HES/C/4079-1 · The Knights Vault LtdSME
- Signed
- 18 Apr 2024
- Value
- £300,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids · 2 electronic · 2 from abroad | 2 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Edinburgh Sheriff Court and Justice of Peace CourtReview body
- Edinburgh Sheriff Court and Justice of the Peace CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- The Knights Vault LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.