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Find a TenderAwardedContract details notice
Published 13 Jan 2026, 15:57 GMT

Official UK procurement notice

Residential Care Homes Digital Social Care Records System

Official notice

Authority: London Borough of Waltham Forest (Local council)

ServicesBelow threshold - open competitionBelow thresholdSME suitableVCSE suitable
Sectors: IT Services & Software (72)Health & Social Care (85) Delivery: UK
Budget not disclosed£1≈ £0 / year · £1 inc. VAT
Submissions closed 8 Feb 2026awarded 9 Jul 2026
Awarded to Nourish Care Systems Limited
Contract term 3 yrsends 30 Apr 2029 · up to 30 Apr 2031 with extensions · starts 1 May 2026

What is being bought

Published requirement description

The London Borough of Waltham Forest seeks to procure a Digital Social Care Records (DSCR) system to replace paper-based records and improve governance, compliance, and care quality across its in-house services. The system will support three CQC-registered Residential Care Homes: George Mason Lodge, Mapleton Road, and Alliston House. These homes provide 24-hour support for personal care needs such as bathing, dressing, and meals. Each facility is registered and regularly inspected by the Care Quality Commission (CQC). The homes aim to offer safe, comfortable environments for older adults, with staff available to assist residents and ensure high standards of care and wellbeing. The homes are registered for people over the age of 65 and for service users living with dementia. The DSCR system must enable accurate, timely, and secure recording of care activities, support regulatory compliance, and enhance operational efficiency.

CPV: Health and social work services · IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£1
Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2031 with extensionsValue: £1 exc. VAT · £1 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: The buyer has the option to extend the contract duration. · The contract may be extended for up to two additional periods of 12 months each.
72000000 IT services: consulting, software development, Internet and support85000000 Health and social work services
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    Details are specified in the ITQ document

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Price: 10%
Published award criteria (2)
  • Quality: This criterion assesses the extent to which suppliers meet the defined requirements (business and technical) and responses to method statements. Details are specified in the ITQ document.
  • Price: This criterion assesses the suppliers price. Details are specified in the ITQ document.
Conditions of participation1
  • Condition of participation

    Details are specified in the ITQ document

What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Jan 2026, 15:57 GMT
Last source update
9 Jul 2026, 19:17 BST
Authority reference
DN802877
FTS notice number
2026/S 000-002794
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work servicesIT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0604f7 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowed
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
8 Feb 2026, 23:30 GMT
Clarification deadline
2 Feb 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Login ↗

Timeline

13 Jan 2026 → 9 Jul 2026 · 5 dates
  1. Tender notice published282 days ago
    13 Jan 2026, 15:57 GMT
  2. Clarification questions by262 days ago
    2 Feb 2026, 17:00 GMT
  3. Submission deadline255 days ago
    8 Feb 2026, 23:30 GMT
  4. Contract starts174 days ago
    1 May 2026, 00:00 BST
  5. Latest notice published104 days ago
    9 Jul 2026, 19:17 BST

Notice history

3 events · 2 releases on Find a Tender · since 13 Jan 2026
  1. Tender notice published
    13 Jan 2026, 15:57 GMT
    UK4
  2. Contract details notice published
    9 Jul 2026, 19:17 BST
    UK7
  3. Status changed to complete
    9 Jul 2026, 19:17 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £69,9751 contract exc. VAT
Contracts signed 1latest 9 Jul 2026
Awarded toValueDateStatus
Nourish Care Systems LimitedSME£69,975 †—Awarded

Contracts

  • Residential Care Homes Digital Social Care Records System · Nourish Care Systems LimitedSME

    Signed
    9 Jul 2026
    Value
    £69,975
    Period
    3 Aug 2026 – 2 Aug 2029 · up to 2 Aug 2031 with extensions
    Status
    active
    Extensions
    As per details specified in the ITT document.

Contracting authority & participating public bodies

London Borough of Waltham Forest

Contracting authorityPublic authority - sub-central government GB-PPON: PPJN-6757-NZZZ Waltham Forest Town Hall, Walthamstow, London, E17 4JFContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • NOURISH CARE SYSTEMS LIMITEDAwarded supplierGB-PPON: PGXP-9459-WRJZ Floor 3 Dean Park House, 8-10 Dean Park Crescent, Bournemouth, South West, BH1 1HLContact email

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender