Research to Support the Development of HMRC's Digital Services for Agents

Official notice

Authority: H M REVENUE & CUSTOMS

ServicesAward procedure without prior publication of a call for competition

Sectors: Research & Development (R&D) (73) Delivery: UK

Awarded value£120,000published contract · exc. VAT

Awarded 29 Sept 2021no call for competition

Awarded to Kantar UK Limited

What is being bought

Published requirement description

HMRC requires research from a research supplier to understand the different types of tax agent business models and how they interact with our digital services. This will be comprised of two possible stages: an initial exploratory phase which will deliver qualitative depth interviews (telephone or online) with agents to explore their experiences, attitudes and behaviours relating to HMRC digital services and tax software platforms; followed by an optional quantitative survey to quantify the insights generated from the exploratory phase in order to apply them to the wider agent population

CPV: Research and development services and related consultancy services

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

Extensions: 6 months optional extensions period.

73000000 Research and development services and related consultancy services

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 26 Oct 2021, 12:41 BST
Last source update: 26 Oct 2021, 12:41 BST
FTS notice number: 2021/S 000-026768
Classification (CPV): Research and development services and related consultancy services
Delivery area: UK
Official registry OCID: ocds-h6vhtk-02effd Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: The procurement has followed the procedures within the framework agreement under a Dynamic Purchasing System process.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £120,0001 contract exc. VAT

Bids received 2

Contracts signed 1latest 29 Sept 2021

Awarded to	Value	Date	Status
Kantar UK Limited	£120,000 †	—	Awarded

Contracts

Contract 026768-2021-1 · Kantar UK Limited
Signed
29 Sept 2021
Value
£120,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
2bids	—	—	—

Contracting authority & participating public bodies

H M Revenue & Customs

Contracting authorityMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services Ralli Quays, West Building, 3 Stanley Street,, Salford, UK, M60 9HLContact name, email

Dispute resolution & review bodies

Crown Commercial ServiceReview body London

Bidders & participating suppliers

1 commercial party on the notice

Kantar UK LimitedAwarded supplier London, UK

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.