TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
complete
Official procurement procedure

Research to Support the Development of HMRC's Digital Services for Agents

Research and development services and related consultancy services
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: H M Revenue & Customs: "Research to Support the Development of HMRC's Digital Services for Agents". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityH M Revenue & CustomsScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: H M Revenue & Customs
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for H M Revenue & Customs. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1.3Bids / Report
75% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 4 active published awards; 4 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityH M Revenue & Customs
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published26 Oct 2021, 12:41 BST
Last source update26 Oct 2021, 12:41 BST
Recurring procurementNot published
ClassificationResearch and development services and related consultancy services
Delivery area
UK
OCIDocds-h6vhtk-02effd
What is being bought
HMRC requires research from a research supplier to understand the different types of tax agent business models and how they interact with our digital services. This will be comprised of two possible stages: an initial exploratory phase which will deliver qualitative depth interviews (telephone or online) with agents to explore their experiences, attitudes and behaviours relating to HMRC digital services and tax software platforms; followed by an optional quantitative survey to quantify the insights generated from the exploratory phase in order to apply them to the wider agent population
What changed
From the official release history
  1. Status changed to complete
    26 Oct 2021, 12:41 BST
  2. Official notice release published
    26 Oct 2021, 12:41 BST
  3. Buyer information updated
    26 Oct 2021, 12:41 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    HMRC requires research from a research supplier to understand the different types of tax agent business models and how they interact with our digital services. This will be comprised of two possible stages: an initial exploratory phase which will deliver qualitative depth interviews (telephone or online) with agents to explore their experiences, attitudes and behaviours relating to HMRC digital services and tax software platforms; followed by an optional quantitative survey to quantify the insights generated from the exploratory phase in order to apply them to the wider agent population
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    26 Oct 2021, 12:41 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 29 Sept 2021, 00:00 BST · £120,000
Commercial outcome and competition
Awards
Kantar UK Limited
Not published · Not published · active
Contracts
Contract
£120,000 · signed 29 Sept 2021, 00:00 BST · active
Bid statistics
bids: 2 (lot 1)
Buyer and organisations in this procedure

H M Revenue & Customs

Contracting authority GB-FTS-32779
View buyer profile

  • H M Revenue & Customs
    buyer

    Ralli Quays, West Building, 3 Stanley Street,, Salford, UK, M60 9HL
    jonathon.carterhume@hmrc.gov.uk

  • Crown Commercial Service
    reviewBody

    London

  • Kantar UK Limited
    supplier

    London, UK
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThe procurement has followed the procedures within the framework agreement under a Dynamic Purchasing System process.