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Official procurement procedure

RES/IT: The supply of a Cisco Webex Contact Centre and Microsoft Teams Phone Direct Routing and supporting SIP Trunking

Communication and multimedia software package
Networking
Internet and intranet software package
South West (UKK11)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Bristol City Council: "RES/IT: The supply of a Cisco Webex Contact Centre and Microsoft Teams Phone Direct Routing and supporting SIP Trunking". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityBristol City CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Bristol City Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Bristol City Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.8Bids / Report
36.1% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 36 active published awards; 36 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityBristol City Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published26 Aug 2022, 16:14 BST
Last source update26 Aug 2022, 16:14 BST
Recurring procurementNot published
ClassificationCommunication and multimedia software package, Networking, Internet and intranet software package
Delivery area
South West (UKK11)
OCIDocds-h6vhtk-032568
What is being bought
Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens. The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams.
What changed
From the official release history
  1. Status changed to complete
    26 Aug 2022, 16:14 BST
  2. Official notice release published
    26 Aug 2022, 16:14 BST
  3. Submission deadline changed to published date
    26 Aug 2022, 16:14 BST
  4. Buyer information updated
    26 Aug 2022, 16:14 BST
  5. Status changed to active
    23 Mar 2022, 15:10 GMT
  6. Official notice release published
    23 Mar 2022, 15:10 GMT
  7. Submission deadline changed to 6 May 2022, 12:00 BST
    23 Mar 2022, 15:10 GMT
  8. Buyer information updated
    23 Mar 2022, 15:10 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens. The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    26 Aug 2022, 16:14 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 26 Aug 2022, 00:00 BST · £5,000,000
Commercial outcome and competition
Awards
INTUITIVE SYSTEMS AND NETWORKS LIMITED
Not published · Not published · active
Contracts
The supply of a Cisco Webex Contact Centre and Microsoft Teams Phone Direct Routing and supporting SIP Trunking
£5,000,000 · signed 26 Aug 2022, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
electronicBids: 1 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 1 (lot 1)
Buyer and organisations in this procedure

Bristol City Council

Contracting authority GB-FTS-1691
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published