TenderlineUK
Procurement Intelligence
Search
Find a TenderAwarded
Published 3 May 2024, 10:37 BST

Official UK procurement notice

Refugee_Resettlement_Support_Service-Framework-2026 · UK public procurement notice

Official notice

Authority: The Highland Council (Local council)·Consortium: 2 public authorities

Framework agreement2 lotsServicesOpen procedureSME suitableMax 2 lots to bidMax 250 lots per supplier
Sectors: Real estate services (70)Community & Cultural Services (98) Delivery: Scotland (UKM6)
Framework ceiling (notional)£613,000total for 2 lots · framework ceiling, not attributable revenue · 2 value updates
Submissions closed 26 May 2026awarded 22 Jul 2026
Lots 2max 250 won per supplier · max 2 to bid

What is being bought2 lots · detail below

Published requirement description

AWARDED

The Council has Awarded a Framework Agreement (hereinafter may be referred to as “Framework or FW”) to one (1) sole Supplier of suitably competent, qualified and the experience to provide Refugee Resettlement Support Service, for various service users/requirements for the Highland Council Area, on an ‘as and when’ required basis.

The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework.

Please refer in full to the Tender Documents.

CPV: Housing services · Other community, social and personal services

How this framework works

From the published notice
Places
up to 1 suppliers · 4 bids received (4.0 per place) · 3 appointed (full)

Lots and requirements (2)Procurement structure

2 lots · no lot values published · a supplier may bid for at most 2 and win at most 250 of them · same evaluation weights on every lot
Lot #1Housing Support (Time Limited) [HS]AwardedRenewal
Delivery: Scotland · The Highland Council Area
Extensions: The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement. · With the option of multiple extensions to be extended by up to 12 months, subject to each submitted pricing schedule geographical location requirements i.e., each geographical location may be extended independently of each other and evaluated and awarded independently, and by mutual agreement.Variant bids: not allowedElectronic catalogue: required
70333000 Housing services
Lot #2Youth Independent Living Housing Support (Time Limited) [YILHS]Renewal

The Highland Council intends to put in place a Framework Agreement (hereinafter may be referred to as “Framework or FW”) with a number of suitably competent, qualified and experienced Contractors to provide Time Limited Housing Support Services for various service users/requirements for the Highland Council Area, on an ‘as and when’ required basis.

The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework.

The Framework shall be divided into lots by type of service required and sub-lots by geographical area, where applicable, as follows:

Lot 2 - Youth Independent Living Housing Support (Time Limited) [YILHS]:

Geographical Area (No sub-lots) - To provide services across the Highland Council Area.

Delivery: Scotland · The Highland Council Area
Extensions: The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement. · The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement.Variant bids: not allowedElectronic catalogue: required
98000000 Other community, social and personal services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
Lot distribution rule: Contractors successfully awarded to Lot 1 Sub-Lot D Inner Moray Firth, shall be required to provide a service in each of the other three (3) Sub Lots (A-C) if there are no other Contractors providing Housing Support for these sub-lots at time of award - more information provided in ITT.
Conditions of participation2
  • Suitability

    Please refer in full to the Tender Documents

  • Technical & professional ability

    Please refer in full to the Tender Documents

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “Refugee_Resettlement_Support_Service-Framework-2026” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
3 May 2024, 10:37 BST
Last source update
7 Aug 2026, 12:07 BST
Award evaluation window
26 May 2026 – …
Authority reference
HC/Pl-H&C/RRSS/2026
FTS notice number
2026/S 000-075248
Classification (CPV)
Housing servicesOther community, social and personal services
Delivery area
Scotland (UKM6)
Official registry OCID
ocds-h6vhtk-04571d Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Please refer in full to the Tender Documents

Publisher note: Please note AWARDED (SC Ref:838509)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: http://www.publiccontractsscotland.gov.uk ↗

Appointment period ends
26 May 2026, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
26 May 2026, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

www.publiccontractsscotland.gov.uk ↗

Timeline

15 Jul 2024 → 5 Nov 2026 · 5 dates
  1. Next notice expected
    15 Jul 2024, 00:00 BST
  2. Admission / appointment period ends150 days ago · period end, not a bid countdown
    26 May 2026, 12:00 BST
  3. Bids opened150 days ago
    26 May 2026, 12:00 BST
  4. Notice published77 days ago
    7 Aug 2026, 12:07 BST
  5. Today
    23 Oct 2026
  6. Bids must remain valid untilin 13 days
    5 Nov 2026, 23:59 GMT

Notice history

10 events · 5 releases on Find a Tender · since 1 Oct 2024
  1. Published value updated to £6,075,000
    1 Oct 2024, 14:16 BST
    was £5,223,224
  2. Status changed to active
    1 Oct 2024, 14:16 BST
  3. Procurement method changed
    1 Oct 2024, 14:16 BST
  4. Deadline published: 13 Nov 2024, 12:00 GMT
    1 Oct 2024, 14:16 BST
  5. Status changed to complete
    6 Jun 2025, 15:16 BST
  6. Published value updated to £613,000
    22 Apr 2026, 12:59 BST
    was £6,075,000
  7. Status changed to active
    22 Apr 2026, 12:59 BST
  8. Deadline moved to 26 May 2026, 12:00 BST
    22 Apr 2026, 12:59 BST
    +559 days · was 13 Nov 2024, 12:00 GMT
  9. Buyer details updated
    22 Apr 2026, 12:59 BST
  10. Status changed to complete
    7 Aug 2026, 12:07 BST
Routine re-releases (5)
  • 2024-10: 1 release · 1 Oct 2024
  • 2024-05: 1 release · 3 May 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 3admitted to the panel · see the list ↓
Bids received 42 from SMEs
Contracts signed 2latest 22 Jul 2026

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 075248-2026-HC/Pl-H&C/RRSSFW/2026-1

    Signed
    22 Jul 2026
    Value
    £305,000
    Status
    active

  • Lot 1 - Housing Support (Time Limited) [HS]

    Signed
    4 Jun 2025
    Value
    £4,113,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Housing Support (Time Limited) [HS]4bids · 4 electronic · 4 from abroad2——

Contracting authority & participating public bodies

2 public bodies on the notice

The Highland Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Glenurquhart Road, Inverness, Scotland, IV3 5NXContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Inverness Sheriff Court and Justice of the Peace CourtReview body InvernessContact email, phone

Framework contractors & participating bidders

3 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria