Official UK procurement notice
Reducing Parental Conflict Digital Support - Separating & Separated Parents
Authority: Department for Work & Pensions (Central government)
What is being bought
Published requirement descriptionProcurement of licences for a digital product and communication support services for separating or separated parents to manage conflict.
The estimated value of the contract over the initial term of the contract (1 year) is up to £730,000 ex VAT (£876,000 including VAT). This figure has been calculated from past and forecasted spend and shall not be taken by the Supplier as a commitment or a forecast of likely revenue.
The total published contract value including the optional services and the two optional extensions of up to 12 months each, is up to a maximum of £2,190,00 ex VAT (£2,628,000 including VAT).
- How the procedure runs: DWP is conducting this procurement via a Competitive Flexible Procedure in accordance with the requirements of the Procurement Act 2023. The procurement will consist of 3 stages. Stage 1- Request to Participate, PSQ and Conditions of Participation This stage commences with the issuing of this Tender Notice. Suppliers will be required to Request to Participate by registering on the Atamis e-procurement portal and registering their interest in this procurement on the Find Opportunities page. This will provide access to all procurement documentation and instructions. A procurement specific questionnaire (PSQ) and questions for Conditions of Participation are available on the e-procurement portal which all Suppliers are required to complete and return in accordance with the Procurement Timetable and instructions. Suppliers are required to pass the Conditions of Participation to progress to stage 2. Stage 2 – Final Tender Suppliers will be required to submit their Final Tender in accordance with instructions provided in Attachment 1 – Instructions to Suppliers and in accordance with any instructions issued by the Authority via its Atamis e-procurement portal. Stage 3 – Evaluation and Moderation The Authority will conduct an assessment of all final Tenders to identify the Supplier which has submitted the Most Advantageous Tender (MAT) in accordance with the assessment methodology and Award Criteria set out in the Tender Notice and described in Attachment 1 – Instructions to Suppliers.
CPV: E-learning services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£2,190,000
- Economic & financial standing
Legal
The Authority is using the GOV.UK Short Form contract as the basis for this Contract, mended only to the extent required to accommodate the specific needs of this procurement, and to incorporate the Tender response of the preferred Supplier.
Financial
The Authority requires suppliers to provide the two most recent financial accounts (or agreed equivalents) for their organisation.
- Technical & professional ability
Suppliers are required to review all mandatory ‘Must’ requirements stated in Attachment 3 – Statement of Requirement and confirm they are able to meet these to pass the technical condition of participation. Instructions are provided to all suppliers who have registered interest on the Authorities procurement portal.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (8)
- Delivery of Outcomes and Evidence Base: 30%
- Safeguarding, Domestic Abuse and Service Suitability: 5%
- User Engagement, Accessibility and Inclusion: 12.5%
- Performance Reporting, Insight and Continuous Improvement: 7.5%
- Digital Service, Functionality and Support: 10%
- Communications, Promotion and Referral Approach: 5%
- Pricing Model: 20%
- Social Value Outcome 6: 10%
Published award criteria (8)
- Delivery of Outcomes and Evidence Base
- Safeguarding, Domestic Abuse and Service Suitability
- User Engagement, Accessibility and Inclusion
- Performance Reporting, Insight and Continuous Improvement
- Pricing Model
- Digital Service, Functionality and Support
- Communications, Promotion and Referral Approach
- Social Value Outcome 6
- Economic & financial standing
Legal
The Authority is using the GOV.UK Short Form contract as the basis for this Contract, mended only to the extent required to accommodate the specific needs of this procurement, and to incorporate the Tender response of the preferred Supplier.
Financial
The Authority requires suppliers to provide the two most recent financial accounts (or agreed equivalents) for their organisation.
- Technical & professional ability
Suppliers are required to review all mandatory ‘Must’ requirements stated in Attachment 3 – Statement of Requirement and confirm they are able to meet these to pass the technical condition of participation. Instructions are provided to all suppliers who have registered interest on the Authorities procurement portal.
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 16 Sept 2026, 16:35 BST
- Last source update
- 16 Oct 2026, 15:41 BST
- Award evaluation window
- Submission end – 8 Jan 2027
- Authority reference
C11287- FTS notice number
2026/S 000-098105- Accelerated
- Light touch contract
- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-0773d6Find a Tender
- How it runs
DWP is conducting this procurement via a Competitive Flexible Procedure in accordance with the requirements of the Procurement Act 2023. The procurement will consist of 3 stages.
Stage 1- Request to Participate, PSQ and Conditions of Participation
This stage commences with the issuing of this Tender Notice. Suppliers will be required to Request to Participate by registering on the Atamis e-procurement portal and registering their interest in this procurement on the Find Opportunities page. This will provide access to all procurement documentation and instructions. A procurement specific questionnaire (PSQ) and questions for Conditions of Participation are available on the e-procurement portal which all Suppliers are required to complete and return in accordance with the Procurement Timetable and instructions. Suppliers are required to pass the Conditions of Participation to progress to stage 2.
Stage 2 – Final Tender
Suppliers will be required to submit their Final Tender in accordance with instructions provided in Attachment 1 – Instructions to Suppliers and in accordance with any instructions issued by the Authority via its Atamis e-procurement portal.
Stage 3 – Evaluation and Moderation
The Authority will conduct an assessment of all final Tenders to identify the Supplier which has submitted the Most Advantageous Tender (MAT) in accordance with the assessment methodology and Award Criteria set out in the Tender Notice and described in Attachment 1 – Instructions to Suppliers.
How it was run
Official notice- Requests to participate (first stage)
- 30 Oct 2026, 12:00 GMT
- Submission deadline
- 30 Oct 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Suppliers must ensure they are registered on the Portal to gain access to the procurement documentation, which contains full details of the requirement. If not already registered, Suppliers can register here: dwp2.my.site.com/ProSpend__eSourcing_… ↗
Suppliers will be required to Request to Participate by registering on the Atamis e-procurement portal and registering their interest in this procurement on the Find Opportunities page.
This procurement will be conducted electronically via the Portal. All communications with the Authority must be conducted via the Portal, which can be accessed here: dwp2.my.site.com/s/Welcome ↗.
Suppliers who wish to participate in public procurements are required to register on the Government's Central Digital Platform (CDP). The CDP is available at www.gov.uk/find-tender ↗
Timeline
16 Sept 2026 → 25 Jan 2027 · 6 dates- Planning notice published50 days ago16 Sept 2026, 16:35 BST
- Tender notice published20 days ago16 Oct 2026, 15:41 BST
- Next notice expected19 days ago16 Oct 2026, 23:59 BST
- Submission deadline6 days ago30 Oct 2026, 12:00 GMT
- Today5 Nov 2026
- Award decision expected byin 64 days8 Jan 2027, 23:59 GMT
- Contract startsin 80 days25 Jan 2027
Notice history
5 events · 3 releases on Find a Tender · since 16 Sept 2026- Pipeline notice published16 Sept 2026, 16:35 BSTUK1
- Pipeline notice published14 Oct 2026, 13:29 BSTUK1
- Tender notice published16 Oct 2026, 15:41 BSTUK4
- Status changed to active16 Oct 2026, 15:41 BST
- Procurement method changed16 Oct 2026, 15:41 BST
Published amendments (1)
The Authority has updated the CPV, procurement regime, start date, end date and estimated publication date.
Contracting authority & participating public bodies
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender