Recovery of written-off Penalty Charge Notices

{
  "id": "064182-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-07-08T12:55:07+01:00",
  "ocid": "ocds-h6vhtk-06c64e",
  "buyer": {
    "id": "GB-PPON-PBWW-4714-TBHN",
    "name": "City of Bradford Metropolitan District Council"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "79940000",
              "scheme": "CPV",
              "description": "Collection agency services"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-10079126",
          "name": "TRACE DEBT RECOVERY UK LIMITED"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-06c64e",
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "description": null
      }
    ],
    "title": "Recovery of written-off Penalty Charge Notices",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Council requires a specialist debt recovery service for written-off or aged Penalty Charge Notice cases that have been returned by Enforcement Agents as uncollectable under the statutory PCN enforcement process.\nThe Provider will be assigned aged PCN debt cases, typically over 365 days old, where standard enforcement is no longer viable. The Provider will review referred cases, investigate individual debtor circumstances, generate a propensity-to-pay score for each case, and use this information to determine whether recovery action should be taken and the most appropriate recovery approach.\nThe service will be delivered on a commission-only, no-win-no-fee basis, with no upfront or ongoing cost to the Council. The Provider will receive a percentage commission only on successful recoveries. The Council expects to refer approximately 400 to 1,200 cases per calendar month, with an anticipated 10% recovery rate on cases passed to the Provider.\nThe service will include case review, tracing, customer contact, payment recovery activity, management reporting, financial audit reporting, and support through SRA-regulated legal recovery routes where appropriate.",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Below threshold - limited competition"
  },
  "buyerID": [],
  "parties": [
    {
      "id": "GB-PPON-PBWW-4714-TBHN",
      "name": "City of Bradford Metropolitan District Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE41",
        "country": "GB",
        "locality": "Bradford",
        "postalCode": "BD1 1HX",
        "countryName": "United Kingdom",
        "streetAddress": "City Hall, Centenary Square"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PBWW-4714-TBHN",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "Procurement.Enquiries@bradford.gov.uk"
      }
    },
    {
      "id": "GB-COH-10079126",
      "name": "TRACE DEBT RECOVERY UK LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD37",
        "country": "GB",
        "locality": "Failsworth, Oldham,",
        "postalCode": "OL8 3QL",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 1.01 Hollinwood Business Centre, Albert Street"
      },
      "details": {
        "url": "https://thetracegroup.co.uk/",
        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
        "id": "10079126",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "tenders@thetracegroup.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PDYD-3391-ZTZY",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "value": {
        "amount": 91666.67,
        "currency": "GBP",
        "amountGross": 110000
      },
      "period": {
        "endDate": "2027-06-25T23:59:59+01:00",
        "startDate": "2026-06-26T00:00:00+01:00",
        "maxExtentDate": "2027-06-26T23:59:59+01:00"
      },
      "status": "active",
      "awardID": "1",
      "options": {
        "description": "The contract includes an option for the Council to extend the contract for one further period of 12 months after the initial 12-month term. The initial term runs from 26 June 2026 to 25 June 2027, with the option to extend to 25 June 2028.\nThe extension option may be used where there remains an ongoing requirement for the recovery of written-off Penalty Charge Notices, the Provider's performance is satisfactory, and the arrangement continues to deliver value to the Council.\nThe scope of the contract may also vary within the expected referral volumes stated in the specification, with the Council assigning approximately 400 to 1,200 aged PCN cases per calendar month. The service remains commission-based, with no upfront or ongoing cost to the Council, and payment due only on successful recoveries.\nThere are no other options included beyond the single 12-month extension and the variable referral volumes within the scope of the contract."
      },
      "renewal": {
        "description": "The contract includes one optional extension period of 12 months. The initial contract term runs from 26 June 2026 to 25 June 2027. The Council may extend the contract for a further 12 months, to 25 June 2028, where there is an ongoing requirement for the recovery of written-off Penalty Charge Notices, the Provider's performance remains satisfactory, and the extension continues to offer value to the Council.\nThere are no multiple extension periods. The only available extension is one further period of 12 months."
      },
      "documents": [
        {
          "id": "064182-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/064182-2026",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2026-07-08T12:55:07+01:00"
        }
      ],
      "dateSigned": "2026-06-26T00:00:00+01:00",
      "hasOptions": true,
      "hasRenewal": true,
      "agreedMetrics": [
        {
          "id": "1",
          "title": "Process 400 to 1,200 returned cases from Enforcement Agents to try and recover debt."
        }
      ],
      "statusDetails": null,
      "aboveThreshold": false
    }
  ],
  "initiationType": "tender"
}