Official UK procurement notice
Reactive Repairs & Maintenance including Out of Hours and Voids
Authority: Manor Estates Housing Association Limited (Housing)
What is being bought
Published requirement descriptionThis is an Award Notice. Manor Estates Housing Association is Edinburgh-based with a housing stock of 1,111 Social and Mid-Market Rent properties and 3 retirement community buildings. The Association is awarding a contract for a reactive repairs service which will include voids work. The Association currently spends around GBP800k per annum (inclusive of VAT) on property repairs and voids. This is a 3-year contract with 2 x 1-year optional extensions.
- Recurrence: 5 years from contract notice
CPV: Repair and maintenance services of building installations
How this framework works
From the published notice- Places
- up to 2 suppliers · 7 bids received (3.5 per place) · 2 appointed (full)
The lotProcurement structure
single lot · value publishedLot #1Manor Estates Housing Association is Edinburgh-based with a housing stock of 1,111…AwardedRenewalPublished value£4,000,000
Manor Estates Housing Association is Edinburgh-based with a housing stock of 1,111 Social and Mid-Market Rent properties and 3 retirement community buildings. The Association is awarding a contract for a reactive repairs service which will include voids and out of hours work. The Association currently spends around GPB800k per annum (inclusive of VAT) on property repairs and voids. This is a 3-year contract with 2 x 1-year optional extensions. Works of a high quality, responsiveness and good working relationships are very important to the Association. Additional information: Community Benefits is essential and will be a contractual obligation.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 50
- Price: 50
- Suitability
Contractors must hold NICEIC/SELECT at the time of bidding
- Economic & financial standing
Health and Safety
Annual turnover in each of the last 3 years
Employer's Liability Insurance
Public Liability Insurance
Minimum: SSIP Health and Safety accreditation e.g. CHAS or Constructionline Minimum annual turnover of GBP500,000 in each of the last 3 years Insurance cover of GBP5,000,000 minimum - Technical & professional ability
Relevant past experience
Minimum: Must be able to evidence experience of providing reactive multi-trade repairs service within the last 5 years (2 examples)
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
- “Reactive Repairs & Maintenance including Out of Hours and Voids” is a framework: the contest is a place on its panel, up to 2 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · 5 years from contract notice
- First published
- 15 Apr 2025, 16:19 BST
- Last source update
- 3 Sept 2025, 10:25 BST
- Award evaluation window
- 1 May 2025 – …
- FTS notice number
2025/S 000-053422- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04f9ffFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
There are key performance indicators regarding meeting response times, right first time, keeping appointments, daily and weekly reporting, level of variations, costs, client satisfaction, resident satisfaction and community benefits delivery. Contractors will be measured on these performance indicators. If performance is not satisfactory (client's decision) then they may be suspended from the framework until they can improve their performance.
Publisher note: (SC Ref:800342)
How it was run
Official noticeTender documents are also served through a separate tool: http://www.publiccontractsscotland.gov.uk ↗
- Appointment period ends
- 5 May 2025, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 270 days from the deadline
- Bids opened
- 1 May 2025, 12:00 BST
Timeline
1 May 2025 → 3 Sept 2025 · 3 dates- Bids opened1 May 2025, 12:00 BST
- Admission / appointment period endsperiod end, not a bid countdown5 May 2025, 12:00 BST
- Notice published3 Sept 2025, 10:25 BST
Notice history
2 events · 3 releases on Find a Tender · since 15 Apr 2025- Deadline moved to 5 May 2025, 12:00 BST15 Apr 2025, 16:19 BST+4 days · was 1 May 2025, 12:00 BST
- Status changed to complete3 Sept 2025, 10:25 BST
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineTime limit · IV.2.2 | 1 May 2025 | 5 May 2025 | +4 d |
| — | Bid openingConditions for opening of tenders · IV.2.7 | 1 May 2025 | 5 May 2025 | +4 d |
Allowing additional time for bidders due to the Easter Bank Holidays occurring during the tender period.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 053422-2025-1
- Signed
- 30 May 2025
- Value
- £3,950,950
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 7bids · 7 electronic · 7 from abroad | 6 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Edinburgh Sheriff CourtReview body
Framework contractors & participating bidders
2 commercial parties on the notice- Bell Group LimitedFramework contractor
- Firstcall Trade Services LtdFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.