Find a Tender
active
Official procurement procedure
RBKC Out of Hours Call Centre Service
Call centre
UK
Published value
£814,200
Submission deadline 10 Jul 2023, 12:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The Royal Borough of Kensington & Chelsea: "RBKC Out of Hours Call Centre Service". Published status: active. Published value: £814,200. 1 published lot. Recorded submission deadline: 10 Jul 2023, 12:00 BST. See the official notice for participation instructions.
| Contracting Authority | The Royal Borough of Kensington & Chelsea | Scope & Categories | Not published | Submission Window | Closed 10 Jul 2023, 12:00 BST |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | £814,200 |
Bidder Intelligence · Authority Profile: The Royal Borough of Kensington & Chelsea
Market Analytics
Derived from OCDS awards & bid statistics
Published history for The Royal Borough of Kensington & Chelsea. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
Not availableNo published reports
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityThe Royal Borough of Kensington & Chelsea | Procedure methodNot published | Procurement categoryNot published |
Statusactive | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published9 Jun 2023, 15:57 BST | Last source update9 Jun 2023, 15:57 BST | Recurring procurementYes |
ClassificationCall centre | ||
Delivery area UK | ||
OCIDocds-h6vhtk-03d534 | ||
What is being bought
The Royal Borough of Kensington & Chelsea (RBKC) is inviting tenders from sufficiently experienced and qualified contractors for the provision of an out of hours call handling service. The delivery of the contract is anticipated to begin on or around Tuesday 22nd August 2023.
What changed
From the official release history
- Published value updated to £814,200
9 Jun 2023, 15:57 BST - Status changed to active
9 Jun 2023, 15:57 BST - Official notice release published
9 Jun 2023, 15:57 BST - Submission deadline changed to 10 Jul 2023, 12:00 BST
9 Jun 2023, 15:57 BST - Buyer information updated
9 Jun 2023, 15:57 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedactivePublished value£814,200A Service Contract will be awarded to one contractor. The contract will be established for an initial duration of 36 months, with the option to extend for up to 24 further months at RBKC’s discretion.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
9 Jun 2023, 15:57 BST - Submission deadline
10 Jul 2023, 12:00 BST
Commercial outcome and competition
AwardsNo award published |
ContractsNo contract published |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
The Royal Borough of Kensington & Chelsea
Contracting authority GB-FTS-84915Documents (2)
Official links; attachments are not copied
Related procedures (0)
No related procedures published