Official UK procurement notice
Qwell online mental health counselling platform in St Helens
Authority: NHS Cheshire and Merseyside Integrated Care Board (Central government)
What is being bought
Published requirement descriptionQwell is an online mental health counselling platform, available 24/7 and 365 days a year providing free, safe and anonymous mental health and wellbeing support for adults in St Helens.
CPV: Health services
The lotProcurement structure
single lot · no lot value publishedLot #1NHS Cheshire and Merseyside ICB - St Helens Place intend to award a 28 month contract…Awarded
NHS Cheshire and Merseyside ICB - St Helens Place intend to award a 28 month contract via Direct award C to the incumbent provider to deliver the Qwell online mental health counselling platform in St Helens. The contract will start on the 8th of May 2025, expire on 31st August 2027 and has an annual contract value of £45,000.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 23 Apr 2025, 11:13 BST
- Last source update
- 23 Apr 2025, 11:13 BST
- FTS notice number
2025/S 000-016444- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050623Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by within 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.' On the 29th August 2024 St Helens Place Leadership Team approved this decision and no conflicts of interested were declared. The following criteria informed the decision: Social Value: 10% Improving access, reducing health inequalities, and facilitating choice: 25% Value: 20% Integration, collaboration and service sustainability: 20% Quality and innovation: 25% Representations by providers must be made to [email protected] within 8 working days from the publication date of this notice. This contract has not yet formally been awarded; this notice serves as an intention to award under the Provider Selection Regime (2023).
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Kooth Digital Health Limited | £105,000 † | — | Awarded |
Contracts
Qwell online mental health counselling platform in St Helens · Kooth Digital Health Limited
- Signed
- 29 Aug 2024
- Value
- £105,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Cheshire & Merseyside Integrated Care BoardReview body
Bidders & participating suppliers
1 commercial party on the notice- Kooth Digital Health LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.