Official UK procurement notice
Qwell - Adult Digital Mental health provision (18+)
Authority: NHS Cheshire and Merseyside Integrated Care Board (Central government)
What is being bought
Published requirement descriptionQwell - Adult Digital Mental health provision (18+)
Qwell is a BACP accredited service that has provided an anonymous mental health support for adults (18+) through their digital service in Knowsley, supporting 2,142 individuals per year. It is available 365 days per year with immediate 1:1 access to experienced counsellors and wellbeing practitioners during the hours of 12pm-10pm Monday - Friday, and 6pm - 10pm weekends. The platform includes:
- Digital self-help tools including journals, goal trackers and mini activities
- A pre-moderated and active community delivering peer support through discussion posts, live forums based on current presenting issues and an extensive library of peer and professional created content
- 1-2-1 chat and messaging functionality to engage with practitioners (counsellors, emotional wellbeing practitioners)
CPV: Health services
The lotProcurement structure
single lot · no lot value publishedLot #1NHS Cheshire and Merseyside ICB - Knowsley Place intend to award a 1 year contract via…Awarded
NHS Cheshire and Merseyside ICB - Knowsley Place intend to award a 1 year contract via Direct Award C to incumbent provider to deliver Online Adults Mental Health and Wellbeing Provision Service in Knowsley. The contract will start on the 1st of April 2026, expire on 31st March 2027 and has an annual contract value of £38140.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 19 Mar 2026, 19:10 GMT
- Last source update
- 19 Mar 2026, 19:10 GMT
- Authority reference
26-27-QYG-01J-Qwell-CON-v1- FTS notice number
2026/S 000-025506- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-066fb7Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by withing 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. On the 26/01/2026 the Director of Finance approved the decision and there were no declarations of interest that would materially or adversely impact on matters requiring discussion and decision. The decision to award was made in line with the conflict of interest policy. The following criteria informed the decision: Social Value: 10% Improving access, reducing health inequalities, and facilitating choice: 20% Value: 25% Integration, collaboration and service sustainability:20% Quality and innovation: 25% Representations by providers must be made to Kathy Hogg, email address [email protected], within 8working days from the publication date of this notice. This contract has not yet formally been awarded; this notice serves as an intention to award under the Provider Selection Regime (2023).
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Kooth Digital Health Limited | £38,140 † | — | Awarded |
Contracts
Qwell - Adult Digital Mental health provision (18+) · Kooth Digital Health Limited
- Signed
- 26 Jan 2026
- Value
- £38,140
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Cheshire and Merseyside Integrated Care BoardReview body
Bidders & participating suppliers
1 commercial party on the notice- Kooth Digital Health LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.