Official UK procurement notice
Qmatic Queue Management and Customer Journey Software
Authority: London Borough of Haringey (Local council)
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: UK
Awarded value £15,086published contract · exc. VAT
Awarded 7 Sept 2026no call for competition
Awarded to RENOVOTEC LTD
What is being bought
Published requirement descriptionFor the provision of Qmatic Queue Management and Customer Journey Software.
Qmatic is a business-critical system that underpins the delivery of face-to-face customer services. It enables the council to safely and efficiently manage customer demand across reception and service centres, ensuring residents are served fairly and in a structured manner
The lotProcurement structure
single lot · no lot value publishedLot #1Lot 1Awarded
48000000 Software package and information systems72222300 Information technology services
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - without competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award — no call for competition
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 16 Sept 2026, 10:23 BST
- Last source update
- 16 Sept 2026, 10:23 BST
- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06fad5
Commercial outcome & contract awards
Published awards, contracts and bid statistics — not a forecastAwards 1
Awarded value £15,0861 contract exc. VAT
Contracts signed 1latest 7 Sept 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| RENOVOTEC LTDSME | — | — | Awarded |
Contracts
Contract 1 · RENOVOTEC LTDSME
- Signed
- 7 Sept 2026
- Value
- £15,086
- Period
- 7 Sept 2026 — 31 Aug 2027
- Status
- active
Notice history
1 event · 1 release on Find a Tender- Contract details notice published16 Sept 2026, 10:23 BSTUK7
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Renovotec LimitedAwarded supplierView supplier profile →
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender