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complete
Official procurement procedure
PTP CAM Implementation services - Advanced Customer Services (ACS)
Computer-related services
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Department for Work and Pensions: "PTP CAM Implementation services - Advanced Customer Services (ACS)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | Department for Work and Pensions | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: Department for Work and Pensions
Market Analytics
Derived from OCDS awards & bid statistics
Published history for Department for Work and Pensions. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
1Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityDepartment for Work and Pensions | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published19 Mar 2024, 13:36 GMT | Last source update19 Mar 2024, 13:36 GMT | Recurring procurementNot published |
ClassificationComputer-related services | ||
Delivery area UK | ||
OCIDocds-h6vhtk-044a57 | ||
What is being bought
A Direct Award Contract to Oracle for the provision of Advanced Customer Services (ACS) Engineering Professional Services to support the DWP PTP CAM Phase 1 and Phase 2 Implementation activity
This Direct Award is made under the DWP Oracle Master Agreement (OMA) held with Oracle.
What changed
From the official release history
- Status changed to complete
19 Mar 2024, 13:36 GMT - Official notice release published
19 Mar 2024, 13:36 GMT - Buyer information updated
19 Mar 2024, 13:36 GMT
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcancelledPublished valueNot publishedA Direct Award Contract to Oracle for the provision of Advanced Customer Services (ACS) Engineering Professional Services to support the DWP PTP CAM Phase 1 and Phase 2 Implementation activity This Direct Award is made under the DWP Oracle Master Agreement (OMA) held with Oracle.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
19 Mar 2024, 13:36 GMT - Award active
Not published · Not published - Contract active
Signed 5 Feb 2024, 00:00 GMT · £2,700,000
Commercial outcome and competition
Awards Oracle Corporation UK Limited Not published · Not published · active |
Contracts PTP CAM Suite - Implementation - Advanced Customer Services (ACS) £2,700,000 · signed 5 Feb 2024, 00:00 GMT · active |
Bid statistics bids: 1 (lot 1) |
Buyer and organisations in this procedure
Department for Work and Pensions
Contracting authority GB-FTS-108334Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published
Planning and rationale
Planning budgetNot published |
No-engagement rationaleNot published |
Procedure rationaleIn summary, DWP has procured Advanced Customer Services Engineering Professional Services (ACS&EP Services) from Oracle to ascertain whether the department’s existing PTP CAM suite which is underpinned by Oracle heritage products and platforms can be successfully upgraded to meet DWP’s business functional requirements. As explained below, DWP relied on Regulation 32(2)(b)(ii) to award the ACS&EP Services contract directly to Oracle.
A. The works, supplies or services can be supplied only by a particular economic operator as competition is absent for technical reasons: The underpinning platform supporting the PTP CAM suite is based on legacy Oracle infrastructure and bespoke products/Oracle configuration. Therefore, for these Implementation activities, Oracle is the only supplier that can build, configure and upgrade the product stack, migrate to an upgraded platform and provide confidence that the PTP CAM suite in the upgraded platform is supportable and tested to ensure it successfully meets required business functional requirements.
B. No reasonable alternative or substitute exists: The ACS&EP Services relate to Oracle products/licences which have already been procured, as such there are no reasonable alternative or substitute services available from any alternative software provider/third party.
C. The absence of competition is not the result of an artificial narrowing down of the parameters of the procurement: The parameters of the procurement have not been artificially narrowed given the underlying technology infrastructure is already on DWP’s estate and the required ACS&EP Services relate to work on that technology infrastructure. |