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AwardedFind a Tender · award

PSNI - Security and Operational Support Services

Buyer: Police Service of Northern Ireland PSNI →

BuyerPolice Service of Northern Ireland PSNI
StatusAwarded
DeadlineNot published
ValueValue not published
Published30 Dec 2024

What is being bought

The Police Service of Northern Ireland (PSNI) seeks to appoint a Contractor for the delivery of Security and Operational Support Services across PSNI locations. The Services to be delivered under this Contract are an integral component in the day-to-day policing of Northern Ireland. Delivery of a quality service is essential and is a critical factor in maintaining the professional image of the PSNI and enhancing public confidence. The Service Functions to be delivered under this contract are Security guarding, Close Protection Unit Drivers, CCTV Operators, Station Enquiry Assistants and Property Management. The services will commence on 7 March 2025.

Delivery location

UKN06

Categories

Alarm-monitoring services 79711000Guard services 79713000Surveillance services 79714000Security services 79710000

Lot details

Lot 1

The Police Service of Northern Ireland (PSNI) seeks to appoint a Contractor for the delivery of Security and Operational Support Services across PSNI locations. The Services to be delivered under this Contract are an integral component in the day-to-day policing of Northern Ireland. Delivery of a quality service is essential and is a critical factor in maintaining the professional image of the PSNI and enhancing public confidence. The Service Functions to be delivered under this contract are Security guarding, Close Protection Unit Drivers, CCTV Operators, Station Enquiry Assistants and Property Management. The services will commence on 7 March 2025. Additional information: The successful Contractors performance on the contract will be regularly monitored and subject to Key Performance Indicators. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and the contract may be terminated.

Statuscancelled

Award criteria
Quality — 70
Price — 30

What is included

ItemCategoryQuantity
1Guard services, Alarm-monitoring services, Surveillance servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Alarm-monitoring services (79711000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7913,7404 median · 30.9 average (5,803 of 13,740 with a bid count)3.2 average (6,507 of 13,740 with named award suppliers)1 comparable price pairs
Same buyer0Not publishedNot publishedNot published
Delivery region: UKN06773 median · 6.3 average (45 of 77 with a bid count)2.2 average (45 of 77 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Contract

Statusactive
Value£202,000,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-049c9e
Latest release ID041595-2024
Latest release timestampMon Dec 30 2024 12:58:05 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
30 Dec 2024award, contract041595-2024
20 Sept 2024tender030172-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "041595-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 4,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-12-30T12:58:05Z",
  "ocid": "ocds-h6vhtk-049c9e",
  "buyer": {
    "id": "GB-FTS-128468",
    "name": "Police Service of Northern Ireland PSNI"
  },
  "awards": [
    {
      "id": "041595-2024-1-1",
      "title": "Contract",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-133728",
          "name": "\"Supplier name withheld for Security Reasons\""
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ID 5033423",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "The contract will be for an initial period of 3 years. There are 3 optional extension periods of up to 24 months each."
        },
        "hasOptions": true,
        "description": "The Police Service of Northern Ireland (PSNI) seeks to appoint a Contractor for the delivery of Security and Operational Support Services across PSNI locations. The Services to be delivered under this Contract are an integral component in the day-to-day policing of Northern Ireland. Delivery of a quality service is essential and is a critical factor in maintaining the professional image of the PSNI and enhancing public confidence. The Service Functions to be delivered under this contract are Security guarding, Close Protection Unit Drivers, CCTV Operators, Station Enquiry Assistants and Property Management. The services will commence on 7 March 2025. Additional information: The successful Contractors performance on the contract will be regularly monitored and subject to Key Performance Indicators. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and the contract may be terminated.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "name": "Price",
              "type": "cost",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKN06"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79713000",
            "scheme": "CPV",
            "description": "Guard services"
          },
          {
            "id": "79711000",
            "scheme": "CPV",
            "description": "Alarm-monitoring services"
          },
          {
            "id": "79714000",
            "scheme": "CPV",
            "description": "Surveillance services"
          }
        ]
      }
    ],
    "title": "PSNI - Security and Operational Support Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Police Service of Northern Ireland (PSNI) seeks to appoint a Contractor for the delivery of Security and Operational Support Services across PSNI locations. The Services to be delivered under this Contract are an integral component in the day-to-day policing of Northern Ireland. Delivery of a quality service is essential and is a critical factor in maintaining the professional image of the PSNI and enhancing public confidence. The Service Functions to be delivered under this contract are Security guarding, Close Protection Unit Drivers, CCTV Operators, Station Enquiry Assistants and Property Management. The services will commence on 7 March 2025.",
    "reviewDetails": "CPD complied with the Public Contracts Regulations 2015 (as amended) and incorporated a standstill period (i.e a minimum of 10 calendar days) at the point information on the award of the contract. was communicated to tenderers.",
    "classification": {
      "id": "79710000",
      "scheme": "CPV",
      "description": "Security services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-128468",
      "name": "Police Service of Northern Ireland PSNI",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "BELFAST",
        "postalCode": "BT5 6LD",
        "countryName": "United Kingdom",
        "streetAddress": "Police Headquarters, 65 Knock Road"
      },
      "details": {
        "url": "https://etendersni.gov.uk/epps",
        "buyerProfile": "https://etendersni.gov.uk/epps",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "03",
            "scheme": "COFOG",
            "description": "Public order and safety"
          }
        ]
      },
      "identifier": {
        "legalName": "Police Service of Northern Ireland PSNI"
      },
      "contactPoint": {
        "name": "Justice.cpdfinance-ni.gov.uk",
        "email": "justice.cpd@finance-ni.gov.uk"
      }
    },
    {
      "id": "GB-FTS-133728",
      "name": "\"Supplier name withheld for Security Reasons\"",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Belfast",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "https://etendersni.gov.uk/epps",
        "scale": "large"
      },
      "identifier": {
        "legalName": "\"Supplier name withheld for Security Reasons\""
      },
      "contactPoint": {
        "email": "justice.cpd@finance-ni.gov.uk"
      }
    },
    {
      "id": "GB-FTS-133729",
      "name": "The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Belfast",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "041595-2024-1-1",
      "title": "Contract",
      "value": {
        "amount": 202000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "041595-2024-1-1",
      "dateSigned": "2024-12-30T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
30 Dec 2024 · 041595-2024 · award, contract
{
  "id": "041595-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 4,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-12-30T12:58:05Z",
  "ocid": "ocds-h6vhtk-049c9e",
  "buyer": {
    "id": "GB-FTS-128468",
    "name": "Police Service of Northern Ireland PSNI"
  },
  "awards": [
    {
      "id": "041595-2024-1-1",
      "title": "Contract",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-133728",
          "name": "\"Supplier name withheld for Security Reasons\""
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ID 5033423",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "The contract will be for an initial period of 3 years. There are 3 optional extension periods of up to 24 months each."
        },
        "hasOptions": true,
        "description": "The Police Service of Northern Ireland (PSNI) seeks to appoint a Contractor for the delivery of Security and Operational Support Services across PSNI locations. The Services to be delivered under this Contract are an integral component in the day-to-day policing of Northern Ireland. Delivery of a quality service is essential and is a critical factor in maintaining the professional image of the PSNI and enhancing public confidence. The Service Functions to be delivered under this contract are Security guarding, Close Protection Unit Drivers, CCTV Operators, Station Enquiry Assistants and Property Management. The services will commence on 7 March 2025. Additional information: The successful Contractors performance on the contract will be regularly monitored and subject to Key Performance Indicators. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and the contract may be terminated.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
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            },
            {
              "name": "Price",
              "type": "cost",
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            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKN06"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79713000",
            "scheme": "CPV",
            "description": "Guard services"
          },
          {
            "id": "79711000",
            "scheme": "CPV",
            "description": "Alarm-monitoring services"
          },
          {
            "id": "79714000",
            "scheme": "CPV",
            "description": "Surveillance services"
          }
        ]
      }
    ],
    "title": "PSNI - Security and Operational Support Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Police Service of Northern Ireland (PSNI) seeks to appoint a Contractor for the delivery of Security and Operational Support Services across PSNI locations. The Services to be delivered under this Contract are an integral component in the day-to-day policing of Northern Ireland. Delivery of a quality service is essential and is a critical factor in maintaining the professional image of the PSNI and enhancing public confidence. The Service Functions to be delivered under this contract are Security guarding, Close Protection Unit Drivers, CCTV Operators, Station Enquiry Assistants and Property Management. The services will commence on 7 March 2025.",
    "reviewDetails": "CPD complied with the Public Contracts Regulations 2015 (as amended) and incorporated a standstill period (i.e a minimum of 10 calendar days) at the point information on the award of the contract. was communicated to tenderers.",
    "classification": {
      "id": "79710000",
      "scheme": "CPV",
      "description": "Security services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-128468",
      "name": "Police Service of Northern Ireland PSNI",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "BELFAST",
        "postalCode": "BT5 6LD",
        "countryName": "United Kingdom",
        "streetAddress": "Police Headquarters, 65 Knock Road"
      },
      "details": {
        "url": "https://etendersni.gov.uk/epps",
        "buyerProfile": "https://etendersni.gov.uk/epps",
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            "id": "03",
            "scheme": "COFOG",
            "description": "Public order and safety"
          }
        ]
      },
      "identifier": {
        "legalName": "Police Service of Northern Ireland PSNI"
      },
      "contactPoint": {
        "name": "Justice.cpdfinance-ni.gov.uk",
        "email": "justice.cpd@finance-ni.gov.uk"
      }
    },
    {
      "id": "GB-FTS-133728",
      "name": "\"Supplier name withheld for Security Reasons\"",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Belfast",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "https://etendersni.gov.uk/epps",
        "scale": "large"
      },
      "identifier": {
        "legalName": "\"Supplier name withheld for Security Reasons\""
      },
      "contactPoint": {
        "email": "justice.cpd@finance-ni.gov.uk"
      }
    },
    {
      "id": "GB-FTS-133729",
      "name": "The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Belfast",
        "countryName": "United Kingdom"
      },
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  ],
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      "value": {
        "amount": 202000000,
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      },
      "status": "active",
      "awardID": "041595-2024-1-1",
      "dateSigned": "2024-12-30T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
20 Sept 2024 · 030172-2024 · tender
{
  "id": "030172-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-09-20T12:50:10+01:00",
  "ocid": "ocds-h6vhtk-049c9e",
  "buyer": {
    "id": "GB-FTS-124841",
    "name": "Police Service of Northern Ireland"
  },
  "tender": {
    "id": "ID 5033423",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 210000000,
          "currency": "GBP"
        },
        "status": "active",
        "description": "The Police Service of Northern Ireland (PSNI) seeks to appoint a Contractor for the delivery of Security and Operational Support Services across PSNI locations. The Services to be delivered under this Contract are an integral component in the day-to-day policing of Northern Ireland. Delivery of a quality service is essential and is a critical factor in maintaining the professional image of the PSNI and enhancing public confidence. The Service Functions to be delivered under this contract are Security guarding, Close Protection Unit Drivers, CCTV Operators, Station Enquiry Assistants and Property Management. The services will commence on 7 March 2025. Additional information: The figure indicated in Section II 1.5 and Section II .2.6 represents an estimated contract value. This value reflects the potential scale of the contract and takes into account potential optional extension periods and the uptake of potential optional services as detailed in the tender documents. Neither CPD nor the PSNI can provide any guarantee as to the level of business under this contract. The successful Contractors performance on the contract will be regularly monitored and subject to Key Performance Indicators. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and the contract may be terminated.",
        "contractPeriod": {
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    ],
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        ],
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            "id": "79713000",
            "scheme": "CPV",
            "description": "Guard services"
          },
          {
            "id": "79711000",
            "scheme": "CPV",
            "description": "Alarm-monitoring services"
          },
          {
            "id": "79714000",
            "scheme": "CPV",
            "description": "Surveillance services"
          }
        ]
      }
    ],
    "title": "PSNI - Security and Operational Support Services",
    "value": {
      "amount": 210000000,
      "currency": "GBP"
    },
    "status": "active",
    "legalBasis": {
      "id": "32014L0024",
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    },
    "description": "The Police Service of Northern Ireland (PSNI) seeks to appoint a Contractor for the delivery of Security and Operational Support Services across PSNI locations. The Services to be delivered under this Contract are an integral component in the day-to-day policing of Northern Ireland. Delivery of a quality service is essential and is a critical factor in maintaining the professional image of the PSNI and enhancing public confidence. The Service Functions to be delivered under this contract are Security guarding, Close Protection Unit Drivers, CCTV Operators, Station Enquiry Assistants and Property Management. The services will commence on 7 March 2025.",
    "tenderPeriod": {
      "endDate": "2024-10-23T15:00:00+01:00"
    },
    "communication": {
      "atypicalToolUrl": "https://etendersni.gov.uk/epps"
    },
    "contractTerms": {
      "performanceTerms": "Contract performance will be subject to the conditions specified in the contract and the successful Supplier’s performance on the contract will be regularly monitored. The contract includes Social Value Performance clauses which the Contractor which the contractor will be required to deliver.",
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "reviewDetails": "CPD will comply with the Public Contracts Regulations 2015 and where.. appropriate, will incorporate a standstill period (i.e a minimum of 10 calendar days) at the point information on the award of the contract. is communicated to tenderers. That notification will provide full information on the award decision. This provides time for unsuccessful. tenderers to challenge the award decision before the contract is entered into..",
    "classification": {
      "id": "79710000",
      "scheme": "CPV",
      "description": "Security services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "written"
    ],
    "otherRequirements": {
      "reductionCriteria": "As detailed in the tender documentation."
    },
    "procurementMethod": "open",
    "awardCriteriaDetails": "Evaluation model is as listed in the Instructions to Tenderers document.",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-124841",
      "name": "Police Service of Northern Ireland",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "BELFAST",
        "postalCode": "BT5 6LD",
        "countryName": "United Kingdom",
        "streetAddress": "Police Headquaters, 65 Knock Road"
      },
      "details": {
        "url": "https://www.psni.police.uk",
        "buyerProfile": "https://etendersni.gov.uk/epps",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "03",
            "scheme": "COFOG",
            "description": "Public order and safety"
          }
        ]
      },
      "identifier": {
        "legalName": "Police Service of Northern Ireland"
      },
      "contactPoint": {
        "url": "https://etendersni.gov.uk/epps",
        "name": "Justice Sector Procurement",
        "email": "justice.cpd@finance-ni.gov.uk"
      }
    },
    {
      "id": "GB-FTS-24897",
      "name": "The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 (as amended).",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Belfast",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 (as amended)."
      }
    }
  ],
  "language": "en",
  "description": "The contract will be for an initial period of 3 years. There are 3 optional extension periods up up to 24 months each.The successful Contractors performance on the contract will be regularly monitored and subject to Key Performance Indicators. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and the contract may be terminated. The Authority expressly reserves the rights not to award any contract as a result of the procurement process commenced by publication of this notice.",
  "initiationType": "tender"
}