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AwardedFind a Tender · award

Provision & Support Services of a Patient Records Data Solution

Buyer: South East Coast Ambulance Service NHS Foundation Trust →

BuyerSouth East Coast Ambulance Service NHS Foundation Trust
StatusAwarded
DeadlineNot published
ValueValue not published
Published7 Mar 2024

What is being bought

South East Coast Ambulance Service NHS Foundation Trust ("the Authority") employs more than 4000 staff and provides Emergency and Urgent Care Services and Out of Hours Services across Kent, Sussex and Surrey. The Authority issued an invitation to tender ("ITT") in connection with a competitive procurement to secure the provision of Patient Care Records Services /contract. The contract will be for a period of 12 months from 22nd January 2024 with 1 12 month extension.

Delivery location

UK

Categories

Medical software package 48180000Database systems 48610000Database software package 48611000Database-management system 48612000Electronic data management (EDM) 48613000Data-processing services 72310000Optical character recognition services 72312200Data capture services 72313000Data collection and collation services 72314000Data analysis services 72316000Data storage services 72317000Internal audit services 79212200Statutory audit services 79212300Health and social work services 85000000

Lot details

Lot 1

The Trust collects electronic Patient Care Record (ePCR) data for clinical audit purposes from several information systems and processes. The contract is to be awarded for one year in the first instance, with an option for a one-year extension. Combining services from 2 suppliers to one sole services for paper and electronic Patient Care Records. Additional information: n/a

Statuscancelled

Award criteria
Technical Requirements — 70
Commercial / Price — 30
price — Technical - 70% Commercial 30%

What is included

ItemCategoryQuantity
1Medical software package, Database systems, Database software package, Database-management system, Electronic data management (EDM), Data-processing services, Optical character recognition services, Data capture services, Data collection and collation services, Data analysis services, Data storage services, Internal audit services, Statutory audit servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Medical software package (48180000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,487 of 6,836 with a bid count)1.7 average (2,926 of 6,836 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UK1,8912 median · 22.7 average (611 of 1,891 with a bid count)3 average (731 of 1,891 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Provision and Support of a Patient Records Data Solution

Statusactive
SupplierDocworks Ltd

Contracts

Provision and Support of a Patient Records Data Solution

Statusactive
Value£81,700

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-03a20b
Latest release ID007394-2024
Latest release timestampThu Mar 07 2024 15:56:26 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsRestricted procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
7 Mar 2024award, contract007394-2024
1 Feb 2023tender003136-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "tag": [
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  "bids": {
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        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 4,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 4,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-03-07T15:56:26Z",
  "ocid": "ocds-h6vhtk-03a20b",
  "buyer": {
    "id": "GB-FTS-107227",
    "name": "South East Coast Ambulance Service NHS Foundation Trust"
  },
  "links": [
    {
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    }
  ],
  "awards": [
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      "title": "Provision and Support of a Patient Records Data Solution",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-107228",
          "name": "Docworks Ltd"
        }
      ],
      "relatedLots": [
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    }
  ],
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        "awardCriteria": {
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              "type": "quality",
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            },
            {
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              "type": "quality",
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            },
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          },
          {
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            "scheme": "CPV",
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          },
          {
            "id": "48612000",
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          },
          {
            "id": "48613000",
            "scheme": "CPV",
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          },
          {
            "id": "72310000",
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          },
          {
            "id": "72312200",
            "scheme": "CPV",
            "description": "Optical character recognition services"
          },
          {
            "id": "72313000",
            "scheme": "CPV",
            "description": "Data capture services"
          },
          {
            "id": "72314000",
            "scheme": "CPV",
            "description": "Data collection and collation services"
          },
          {
            "id": "72316000",
            "scheme": "CPV",
            "description": "Data analysis services"
          },
          {
            "id": "72317000",
            "scheme": "CPV",
            "description": "Data storage services"
          },
          {
            "id": "79212200",
            "scheme": "CPV",
            "description": "Internal audit services"
          },
          {
            "id": "79212300",
            "scheme": "CPV",
            "description": "Statutory audit services"
          }
        ]
      }
    ],
    "title": "Provision & Support Services of a Patient Records Data Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "South East Coast Ambulance Service NHS Foundation Trust (\"the Authority\") employs more than 4000 staff and provides Emergency and Urgent Care Services and Out of Hours Services across Kent, Sussex and Surrey.\nThe Authority issued an invitation to tender (\"ITT\") in connection with a competitive procurement to secure the provision of Patient Care Records Services /contract. \nThe contract will be for a period of 12 months from 22nd January 2024 with 1 12 month extension.",
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-107227",
      "name": "South East Coast Ambulance Service NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Crawley",
        "postalCode": "RH10 9BG",
        "countryName": "United Kingdom",
        "streetAddress": "Nexus House"
      },
      "details": {
        "url": "http://www.secamb.nhs.uk",
        "buyerProfile": "https://commercialsolutions.bravosolution.co.uk  ",
        "classifications": [
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          },
          {
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          }
        ]
      },
      "identifier": {
        "legalName": "South East Coast Ambulance Service NHS Foundation Trust"
      },
      "contactPoint": {
        "name": "Procurement",
        "email": "Procurement@secamb.nhs.uk",
        "telephone": "+44 1892831139"
      }
    },
    {
      "id": "GB-FTS-107228",
      "name": "Docworks Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Marsworth, Bucks HP23 4LT",
        "postalCode": "HP23 4LT",
        "countryName": "United Kingdom",
        "streetAddress": "43 Vicarage Road"
      },
      "details": {
        "url": "http://www.doc-works.co.uk",
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Docworks Ltd"
      }
    },
    {
      "id": "GB-FTS-107229",
      "name": "South East Coast Ambulance Foundation Trust",
      "roles": [
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        "reviewContactPoint"
      ],
      "address": {
        "locality": "Crawley",
        "postalCode": "RH10 9BG",
        "countryName": "United Kingdom",
        "streetAddress": "Nexus House"
      },
      "identifier": {
        "legalName": "South East Coast Ambulance Foundation Trust"
      },
      "contactPoint": {
        "email": "michelle.wiltshire@secamb.nhs.uk"
      },
      "additionalContactPoints": [
        {
          "email": "Procurement@secamb.nhs.uk"
        }
      ]
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "007394-2024-ecm_4334-1",
      "title": "Provision and Support of a Patient Records Data Solution",
      "value": {
        "amount": 81700,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "007394-2024-ecm_4334-1",
      "dateSigned": "2024-01-22T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
7 Mar 2024 · 007394-2024 · award, contract
{
  "id": "007394-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 4,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 4,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-03-07T15:56:26Z",
  "ocid": "ocds-h6vhtk-03a20b",
  "buyer": {
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    "name": "South East Coast Ambulance Service NHS Foundation Trust"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://commercialsolutions.bravosolution.co.uk"
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          "name": "Docworks Ltd"
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    }
  ],
  "tender": {
    "id": "ecm_4334",
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      {
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        "status": "cancelled",
        "hasOptions": false,
        "description": "The Trust collects electronic Patient Care Record (ePCR) data for clinical audit purposes from several information systems and processes. The contract is to be awarded for one year in the first instance, with an option for a one-year extension.  Combining services from 2 suppliers to one sole services for paper and electronic Patient Care Records. Additional information: n/a",
        "awardCriteria": {
          "criteria": [
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              "type": "quality",
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            },
            {
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            },
            {
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          ]
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        "deliveryAddresses": [
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          {
            "id": "48611000",
            "scheme": "CPV",
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          {
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            "scheme": "CPV",
            "description": "Database-management system"
          },
          {
            "id": "48613000",
            "scheme": "CPV",
            "description": "Electronic data management (EDM)"
          },
          {
            "id": "72310000",
            "scheme": "CPV",
            "description": "Data-processing services"
          },
          {
            "id": "72312200",
            "scheme": "CPV",
            "description": "Optical character recognition services"
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          {
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            "description": "Data capture services"
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          {
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          },
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          },
          {
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            "description": "Data storage services"
          },
          {
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          },
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    ],
    "title": "Provision & Support Services of a Patient Records Data Solution",
    "status": "complete",
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    "classification": {
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      },
      "details": {
        "url": "http://www.doc-works.co.uk",
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      "identifier": {
        "legalName": "Docworks Ltd"
      }
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    {
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        "reviewContactPoint"
      ],
      "address": {
        "locality": "Crawley",
        "postalCode": "RH10 9BG",
        "countryName": "United Kingdom",
        "streetAddress": "Nexus House"
      },
      "identifier": {
        "legalName": "South East Coast Ambulance Foundation Trust"
      },
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      },
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}
1 Feb 2023 · 003136-2023 · tender
{
  "id": "003136-2023",
  "tag": [
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  ],
  "date": "2023-02-01T15:04:12Z",
  "ocid": "ocds-h6vhtk-03a20b",
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    "name": "South East Coast Ambulance Service NHS Foundation Trust"
  },
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    "id": "Project_5136",
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        "id": "1",
        "value": {
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          "currency": "GBP"
        },
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        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Historically patient records are individually reviewed for the purpose of clinical audit. Along with the introduction of an electronic patient records solution (ePCR), a clinical audit data solution was introduced several years ago, to integrate data from paper and electronic records across the Trust into an intuitive database of clinical records for audit and analysis purposes. \nThe Trust require a holistic data solution system, which encompasses all associated processes related to the primary and secondary use requirements for patient data. \nThe system will need to interact with several existing systems including CAD and ePCR, to allow call audits, clinical audits and associated patient records to match to the incident details held. Information captured at the time of 999 and 111 calls will combine with data captured on the patient clinical record to automate the data collection processes and reporting requirements for national auditing and internal audit purposes. Feedback to clinicians, call takers and other Trust departments must also be facilitated through the system. \nThe system must provide access to all Trust staff, through a simple log in process, with robust role-based access controls, visibility of data and secure onward transmission of data . The system must also support full Information Governance/Data Protection legislation requirements.",
        "contractPeriod": {
          "durationInDays": 1800
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "The Trust covers a geographical area of 3,600 square miles across Kent, Surrey, Sussex and North East Hampshire"
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48100000",
            "scheme": "CPV",
            "description": "Industry specific software package"
          },
          {
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            "description": "Medical software package"
          },
          {
            "id": "48610000",
            "scheme": "CPV",
            "description": "Database systems"
          },
          {
            "id": "48611000",
            "scheme": "CPV",
            "description": "Database software package"
          },
          {
            "id": "48612000",
            "scheme": "CPV",
            "description": "Database-management system"
          },
          {
            "id": "48613000",
            "scheme": "CPV",
            "description": "Electronic data management (EDM)"
          },
          {
            "id": "72310000",
            "scheme": "CPV",
            "description": "Data-processing services"
          },
          {
            "id": "72312200",
            "scheme": "CPV",
            "description": "Optical character recognition services"
          },
          {
            "id": "72313000",
            "scheme": "CPV",
            "description": "Data capture services"
          },
          {
            "id": "72314000",
            "scheme": "CPV",
            "description": "Data collection and collation services"
          },
          {
            "id": "72316000",
            "scheme": "CPV",
            "description": "Data analysis services"
          },
          {
            "id": "72317000",
            "scheme": "CPV",
            "description": "Data storage services"
          },
          {
            "id": "79212200",
            "scheme": "CPV",
            "description": "Internal audit services"
          },
          {
            "id": "79212300",
            "scheme": "CPV",
            "description": "Statutory audit services"
          },
          {
            "id": "79996100",
            "scheme": "CPV",
            "description": "Records management"
          }
        ]
      }
    ],
    "title": "Provision and Support of a Patient Records Data Solution",
    "value": {
      "amount": 150000,
      "currency": "GBP"
    },
    "status": "active",
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2023-02-01T12:30:00Z"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "recurrence": {
      "description": "3 years"
    },
    "awardPeriod": {
      "startDate": "2023-02-01T12:30:00Z"
    },
    "description": "South East Coast Ambulance Service NHS Trust (\"the Trust\") currently processes more than 720,000 patient records per annum (electronic and paper) and require the supply, installation, configuration, and delivery of a Trust wide holistic data solution system, which encompasses all processes related to the primary and secondary use requirements for patient data. This is aligned to the wider NHS Strategy for greater integration, interoperability, and digitisation of services and the Trusts Strategy for digital management.\nThe solution needs to incorporate all the Trust’s Audit and EOC Audit processes, as well as providing a reporting platform that is available Trust-wide.",
    "tenderPeriod": {
      "endDate": "2023-03-03T12:00:00Z"
    },
    "communication": {
      "atypicalToolUrl": "https://commercialsolutions.bravosolution.co.uk/web/login.shtml"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "72314000",
      "scheme": "CPV",
      "description": "Data collection and collation services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 180
      }
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "otherRequirements": {
      "requiresStaffNamesAndQualifications": true
    },
    "participationFees": [
      {
        "id": "1",
        "type": [
          "document"
        ]
      }
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://commercialsolutions.bravosolution.co.uk/web/login.shtml",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-74282",
      "name": "South East Coast Ambulance Service NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Tunbridge Wells",
        "postalCode": "TN12 6BE",
        "countryName": "United Kingdom",
        "streetAddress": "Nexus House, 4 Gatwick Road, Crawley,  RH10 9BG"
      },
      "details": {
        "url": "http://www.secamb.nhs.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "South East Coast Ambulance Service NHS Foundation Trust"
      },
      "contactPoint": {
        "url": "https://commercialsolutions.bravosolution.co.uk/web/login.shtml",
        "name": "Please use the communication function in Bravo",
        "email": "Rasheed.Quadri@secamb.nhs.uk",
        "telephone": "+44 1892831139"
      }
    },
    {
      "id": "GB-FTS-17994",
      "name": "South East Coast Ambulance Service NHS Foundation Trust",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Crawley",
        "postalCode": "RH10 9BG",
        "countryName": "United Kingdom",
        "streetAddress": "Nexus House, 4 Gatwick Road"
      },
      "identifier": {
        "legalName": "South East Coast Ambulance Service NHS Foundation Trust"
      }
    }
  ],
  "language": "en",
  "description": "In order to comply with the Department of Health eProcurement Strategy and NHS paperless agenda, the Trust encourages Suppliers to submit invoices electronically via an e-Invoicing portal, Tradeshift.  \nYou can find more information on the Tradeshift portal at http://tradeshift.com/supplier/nhs-sbs/",
  "initiationType": "tender"
}