Find a TenderAwarded
Published 4 Jul 2022, 15:11 BST

Official UK procurement notice

Provision of Technology Enabled Care Services

Official notice

Authority: Lancashire County Council (Local council)

ServicesOpen procedure
Published estimate£56,000,000exc. VAT · 1 value update
Submissions closed 28 Apr 2023awarded 14 Oct 2023
Awarded to Progress Housing Association Limited

What is being bought

Published requirement description

Lancashire County Council (LCC) wishes to procure a Technology Enabled Service (TEC),

the purpose of the Service is to enhance the quality of cost-effective support and improve outcomes for individuals, using technology as an integral part of the care and support process.

CPV: For computer software · Health and social work services

The lotProcurement structure

single lot · no lot value published
Lot #1Lancashire County Council intends to transform its traditional, reactive, telecare…AwardedRenewal

Lancashire County Council intends to transform its traditional, reactive, telecare response service into a technology enabled care service, fit for the digital future. It is an ambitious commission that will introduce new and innovative technologies and digital approaches which enhance the experience and the outcomes for local people. This commission will significantly widen the scope of the current telecare service to become all age, preventive, proactive and fully integrated with the falls lifting service and the Lancashire and South Cumbria shared care record.

The Provider will deliver each of the following core service elements:

  1. Assessment;
  2. Procurement, purchase and lease of TEC equipment;
  3. Installation, maintenance, repair, equipment collection and recycle;
  4. Continuous innovation and service development;
  5. Training and awareness raising for social care and health practitioners;
  6. TEC monitoring;
  7. A mobile responder service;
  8. A falls lifting service; and
  9. Data collection and analysis.

The Provider will work in partnership with the Commissioners to ensure the new service is embedded in practice. They will deliver training, raise awareness and employ Digital Ambassadors to enable the uptake of new technologies. Please refer to specification for full requirements of the service.

Delivery: North West
Extensions: 60 months initially with option to extend for any period(s) up to a total maximum contract period of 7 years in total · option to extend for any period(s) up to a total maximum contract period of 7 years in totalVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • See procurement documents: 60%
  • price: 40%
Published award criteria (2)
  • See procurement documents: 60%
  • Price: 40%
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
4 Jul 2022, 15:11 BST
Last source update
21 Nov 2023, 14:43 GMT
Award evaluation window
21 Apr 2023 – …
Authority reference
KH/ACS/LCC/20/1063
FTS notice number
2023/S 000-034421
Classification (CPV)
For computer softwareHealth and social work services
Delivery area
North West (UKD)
Official registry OCID
ocds-h6vhtk-034daf Find a Tender

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
28 Apr 2023, 10:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
21 Apr 2023, 14:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Oct 2022 → 21 Nov 2023 · 4 dates
  1. Next notice expected
    3 Oct 2022, 00:00 BST
  2. Bids opened
    21 Apr 2023, 14:00 BST
  3. Submission deadline
    28 Apr 2023, 10:00 BST
  4. Notice published
    21 Nov 2023, 14:43 GMT

Notice history

6 events · 5 releases on Find a Tender · since 21 Mar 2023
  1. Published value published: £56,000,000
    21 Mar 2023, 17:24 GMT
  2. Status changed to active
    21 Mar 2023, 17:24 GMT
  3. Procurement method changed
    21 Mar 2023, 17:24 GMT
  4. Deadline published: 21 Apr 2023, 10:00 BST
    21 Mar 2023, 17:24 GMT
  5. Deadline moved to 28 Apr 2023, 10:00 BST
    3 Apr 2023, 15:20 BST
    +7 days · was 21 Apr 2023, 10:00 BST
  6. Status changed to complete
    21 Nov 2023, 14:43 GMT
Published amendments (2 · 1 deadline change)
WhenWhatBeforeAfterShift
—TextII.1.4Lancashire County Council (LCC) wishes to procure a Technology Enabled Service (TEC), the purpose of the Service is to enhance the quality of cost-effective support and improve outcomes for individuals, using technology as an integral part of the care and support process. https://www.lancashire.gov.uk/business/tenders-and-procurement/tenders/lps-careprovision-of-technology-enabled-care-services-lc…Lancashire County Council (LCC) wishes to procure a Technology Enabled Service (TEC), the purpose of the Service is to enhance the quality of cost-effective support and improve outcomes for individuals, using technology as an integral part of the care and support process. https://www.lancashire.gov.uk/business/tenders-and-procurement/tenders/lps-care-provision-of-technology-enabled-care-services-l…
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.221 Apr 202328 Apr 2023+7 d

2 amendments published without a description.

Routine re-releases (5)
  • 2023-03: 1 release · 21 Mar 2023
  • 2022-07: 1 release · 4 Jul 2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £56,000,0001 contract exc. VAT
Bids received 6
Contracts signed 1latest 14 Oct 2023
Awarded toValueDateStatus
Progress Housing Association Limited£56,000,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6bids———

Contracting authority & participating public bodies

Lancashire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Fishergate, Preston, North West, PR18XJContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of Justice - The High CourtReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria