Official UK procurement notice
Support services for the EPR - Sunrise 22.1
Authority: Liverpool Heart and Chest Hospital NHS Foundation Trust (Central government)
What is being bought
Published requirement descriptionProvision of support services for the EPR - Sunrise 22.1
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 20 Jul 2026, 09:46 BST
- Last source update
- 3 Sept 2026, 12:16 BST
- FTS notice number
2026/S 000-083433- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06ce77Find a Tender
- Why no open competition
Single Suppliers Intellectual Property Exclusive Rights; Single Suppliers Technical Reasons; Additional Repeat Extension Partial Replacement
- Published justification
Single supplier - intellectual property or exclusive rights: the services under the contract are limited to the ongoing support and maintenance of an EPR system provided by Altera which is already implemented and operational at LHCH. Altera owns the IP rights in the EPR system and LHCH holds perpetual licences to use the software. There are no reasonable alternatives as it is not practicable for an alternative supplier to provide support services for Altera's proprietary system without access to the underlying IP and a wholescale replacement of the system would involve significant operational disruption and risk to patient safety.
Single supplier - technical reasons: due to the technical architecture of the EPR system, Altera possesses the technical know-how, development tools and access to the proprietary code to deliver the support and maintenance services and so competition is absent for technical reasons. As above, there are no reasonable alternatives as another supplier providing such services would give rise to significant technical and practical challenges as it would not have access to the underlying code/system and any replacement of the EPR system would be disproportionate given the clinical risks and operational disruption involved.
Additional or repeat goods, services or works - extension or partial replacement: the contract relates to the continuation of support and maintenance services which are the same as or compatible with the existing services already being supplied to LHCH. As above, an alternative supplier would result in LHCH receiving services that would be incompatible with the existing EPR system deployed at LHCH and therefore there would be disproportionate technical difficulties in the operation and maintenance of the EPR system.
How it was run
Official notice- Submission deadline
- —
Timeline
30 Jul 2026 → 3 Sept 2026 · 2 dates- Standstill ends78 days ago30 Jul 2026, 23:59 BST
- Notice published43 days ago3 Sept 2026, 12:16 BST
Notice history
4 events · 3 releases on Find a Tender · since 20 Jul 2026- Transparency notice published20 Jul 2026, 09:46 BSTUK5
- Contract award notice published21 Jul 2026, 15:10 BSTUK6
- Contract signature expected7 Aug 2026, 23:59 BSTscheduled
- Contract details notice published3 Sept 2026, 12:16 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Altera Healthcare IT (UK) LTD8 Aug 2026 – 7 Aug 2029 · up to 7 Aug 2031Extensions: Extension period may be exercised, this will be subject to replacement system being procured and implemented. | £984,366 | 20 Jul 2026 | Awarded |
Contracts
Provision of support services for the EPR - Sunrise 22.1 · Altera Healthcare IT (UK) LTD
- Signed
- 7 Aug 2026
- Value
- £984,366
- Period
- 8 Aug 2026 – 7 Aug 2029 · up to 7 Aug 2031 with extensions
- Status
- active
- Extensions
- Extension period may be exercised, this will be subject to replacement system being procured and implemented.
No agreed KPIs: Less than required threshold
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- ALTERA HEALTHCARE (IT) UK LTDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender