Find a TenderPast planning notice
Published 13 May 2022, 16:48 BST

Official UK procurement notice

Provision of Soft Facilities Management (FM) Services

Official notice

Authority: Surrey and Borders Partnership NHS Foundation Trust (Central government)

Services
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected 1 Jun 2022from the planned procurement notice

What is being bought

Published requirement description

Surrey and Borders Partnership NHS Foundation Trust (the "Authority") is issuing this Invitation to Tender ("ITT") in connection with the competitive procurement of Soft Facilities Management (Soft FM) Services.

The procurement is a further competition under the NHS LPP Total Facilities Management Framework Lot 3: Fully Manages Services for Soft Facilities Management Services - Reference number: LPP/2021/005.

The Authority has a requirement for a single Soft Facilities Management (FM) partner to provide services across its portfolio covering:

  • Cleaning
  • Window cleaning
  • Pest control
  • Patient feeding
  • Linen and laundry provision
  • Contract Management
  • Helpdesk
  • Hospitality
  • Porterage including post and mail services

The proposed launch date of this procurement is Monday, 8th August 2022.

Should you require any further information, please kindly contact Darren Strachan at [email protected].

CPV: Building and facilities management services · Facilities management services

The lotProcurement structure

single lot · no lot value published
Lot #1Surrey and Borders Partnership NHS Foundation Trust will shortly be tendering for Soft…Planned

Surrey and Borders Partnership NHS Foundation Trust will shortly be tendering for Soft FM services with contracted provision scheduled to begin on 1st April 2023. To this end, we wish to engage the market to ensure a robust procurement process is established. We are interested in hearing thoughts of experienced soft FM provision providers on aspects to consider during our tender process. In particular, points of interest would be:

What KPIs currently used with customers have been effective in enhancing the partnership and driving performance improvements and efficiencies?

What's going right and what's going wrong with current NHS contracts – what insight from “lessons learnt” could you bring to SABP to enhance service provision?

What are we potentially missing as part of proposed service delivery expectations?

What would be the optimum contract duration to ensure both suitable return on investment and a platform to build a productive, viable partnership?

What format of a commercial schedule would best reflect quoting for services required?

How do soft FM service contracts in different sectors or the private sector differ to that of traditional NHS Soft FM contracts that may be useful to consider? This could be about any element of the contract, for example: risk, service delivery, duration, performance mechanisms etc.

What new technology is available to enhance service delivery?

What visions or ideas do you have to promote innovative service to the Trust?

What's different/new in the industry that can be utilised for the benefit of the Trust?

What incentives are in place, or can be provided, to staff on the ground?

Could you give an idea of how Social Value and Sustainability objectives could be supported through contract delivery?

What would “success” look like?

Please submit your response to the above by emailing [email protected].

We look forward to hearing from you at your earliest convenience and, preferably, by Friday 3rd June 2022.

Delivery: UK · Throughout Surrey and Borders Partnership's sites.

Procedure terms & legal framework

From the official record · publisher note attached
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
13 May 2022, 16:48 BST
Last source update
2 Aug 2022, 19:20 BST
Authority reference
SABP-00099
FTS notice number
2022/S 000-021186
Classification (CPV)
Building and facilities management servicesFacilities management services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03379f Find a Tender

Publisher note: Surrey and Borders Partnership NHS Foundation Trust will shortly be tendering for Soft FM services with contracted provision scheduled to begin on 1st April 2023. To this end, we wish to engage the market to ensure a robust procurement process is established. We are interested in hearing thoughts of experienced soft FM provision providers on aspects to consider during our tender process. In particular, points of interest would be: What KPIs currently used with customers have been effective in enhancing the partnership and driving performance improvements and efficiencies? What's going right and what's going wrong with current NHS contracts – what insight from “lessons learnt” could you bring to SABP to enhance service provision? What are we potentially missing as part of proposed service delivery expectations? What would be the optimum contract duration to ensure both suitable return on investment and a platform to build a productive, viable partnership? What format of a commercial schedule would best reflect quoting for services required? How do soft FM service contracts in different sectors or the private sector differ to that of traditional NHS Soft FM contracts that may be useful to consider? This could be about any element of the contract, for example: risk, service delivery, duration, performance mechanisms etc. What new technology is available to enhance service delivery? What visions or ideas do you have to promote innovative service to the Trust? What's different/new in the industry that can be utilised for the benefit of the Trust? What incentives are in place, or can be provided, to staff on the ground? Could you give an idea of how Social Value and Sustainability objectives could be supported through contract delivery? What would “success” look like? Please submit your response to the above by emailing [email protected]. We look forward to hearing from you at your earliest convenience and, preferably, by Friday 3rd June 2022.

How it was run

Official notice
Submission deadline
—

Timeline

1 Jun 2022 → 2 Aug 2022 · 2 dates
  1. Tender notice expected
    1 Jun 2022, 00:00 BST
  2. Notice published
    2 Aug 2022, 19:20 BST

Notice history

2 releases on Find a Tender
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextII.1.4)Surrey and Borders Partnership NHS Foundation Trust will shortly be tendering for Soft FM services with contracted provision scheduled to begin on 1st April 2023. To this end, we wish to engage the market to ensure a robust procurement process is established. We are interested in hearing thoughts of experienced soft FM provision providers on aspects to consider during our tender process. In partic…Surrey and Borders Partnership NHS Foundation Trust (the "Authority") is issuing this Invitation to Tender ("ITT") in connection with the competitive procurement of Soft Facilities Management (Soft FM) Services. The procurement is a further competition under the NHS LPP Total Facilities Management Framework Lot 3: Fully Manages Services for Soft Facilities Management Services - Reference number: …

1 amendment published without a description.

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Surrey and Borders Partnership NHS Foundation Trust

Contracting authorityCentral GovernmentRegional or local authorityHealth 18 Mole Business Park, Leatherhead, UK, KT22 7ADContact name, email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.