Provision of SIAM, Service Desk and ITSM

Authority: The Insolvency Service (Central government)

ServicesUsing pre-Procurement Act commercial tool

Planned pipeline value£12,000,000pipeline notice, not a live tender

Tender notice expected Date not publishedfrom the planned procurement notice

Contract term 3 yrsends 30 Nov 2028 · up to 30 Nov 2030 with extensions · starts 1 Dec 2025

What is being bought

Published requirement description

Provision of SIAM, Service Desk and ITSM Services

CPV: IT services: consulting, software development, Internet and support

single lot · no lot value published

Lot #1PlannedRenewal 3 yrs

Contract period: 1 Dec 2025 – 30 Nov 2028 (3 yrs) · up to 30 Nov 2030 with extensions

Delivery: UK

Extensions: Extension options published

From the official record

Procedure method: Using pre-Procurement Act commercial tool
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Past planning notice
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Call-off under a framework
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 2 May 2025, 12:34 BST
Last source update: 20 May 2025, 12:23 BST
Authority reference: FD1101
FTS notice number: 2025/S 000-023176
Latest notice: Pipeline notice (UK1)
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: UK
Official registry OCID: ocds-h6vhtk-050c32 Find a Tender

Related procedures1

2 May 2025 → 1 Dec 2025 · 3 dates

2 events · 2 releases on Find a Tender · since 2 May 2025

Published amendments (1)

Estimated Contract Dates have been amended and the Commercial tool being used for this Tender has been clearly identified.

Pipeline notice

Contracting authorityPublic authority - central government GB-PPON: PLGZ-7984-QRRR 1 Westfield Avenue, Stratford, London, E20 1HZContact email

Official links; attachments are not copied

Notices published for this procedure

Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender20 May 2025, 12:23 BST
Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender2 May 2025, 12:34 BST