Provision of Service Desk Accreditation and Membership

Official notice

Authority: Driver and Vehicle Licensing Agency (Central government)

Below threshold - without competition

Sectors: Business Services & Consultancy (79) Delivery: UK

Awarded value£55,140published contract · exc. VAT

Awarded 30 Apr 2026no call for competition

Awarded to Service Desk Insitute

What is being bought

Published requirement description

This procurement is the Service Desk Institute contract which provides annual membership, surveillance audits and accreditation. It will offer the only recognised accreditation/certification for service desks.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

79212000 Auditing services

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 21 May 2026, 09:47 BST
Last source update: 21 May 2026, 09:47 BST
Authority reference: CRN/25/19
FTS notice number: 2026/S 000-046798
Latest notice: Contract details notice (UK7)
Delivery area: UK
Official registry OCID: ocds-h6vhtk-069e77 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
21 May 2026, 09:47 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £55,1401 contract exc. VAT

Contracts signed 1latest 30 Apr 2026

Awarded to	Value	Date	Status
Service Desk Insitute	£55,140 †	—	Awarded

Contracts

Contract 1 · Service Desk Insitute
Signed
30 Apr 2026
Value
£55,140
Period
1 May 2026 – 30 Apr 2029 · up to 30 Apr 2030 with extensions
Status
active
Extensions
Option to extend for 12 months

Contracting authority & participating public bodies

Driver and Vehicle Licensing Agency

Contracting authorityPublic authority - central government GB-PPON: PYVZ-4215-PGYM Longview Road, Swansea, Wales, SA6 7JLContact email

Bidders & participating suppliers

1 commercial party on the notice

Service Desk InsituteAwarded supplierGB-PPON: PCHG-5794-DPCW Lynwood House, Crofton Road, Orpington, London, BR68QEContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender21 May 2026, 09:47 BST