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Official procurement procedure

Provision of Service Desk Accreditation and Membership

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Driver and Vehicle Licensing Agency: "Provision of Service Desk Accreditation and Membership". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityDriver and Vehicle Licensing AgencyScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Driver and Vehicle Licensing Agency
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Driver and Vehicle Licensing Agency. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
UGROUP UK NUMBERPLATES LIMITEDTop vendor: 100% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 28 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
UGROUP UK NUMBERPLATES LIMITED1 win£481,293
Procedure terms
Contracting AuthorityDriver and Vehicle Licensing Agency
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published21 May 2026, 09:47 BST
Last source update21 May 2026, 09:47 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-069e77
What is being bought
This procurement is the Service Desk Institute contract which provides annual membership, surveillance audits and accreditation. It will offer the only recognised accreditation/certification for service desks.
What changed
From the official release history
  1. Status changed to complete
    21 May 2026, 09:47 BST
  2. Official notice release published
    21 May 2026, 09:47 BST
  3. Buyer information updated
    21 May 2026, 09:47 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    21 May 2026, 09:47 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 30 Apr 2026, 00:00 BST · £55,140
Commercial outcome and competition
Awards
Service Desk Insitute
Not published · Not published · active
Contracts
Contract
£55,140 · signed 30 Apr 2026, 00:00 BST · active
Contract period: 1 May 2026, 00:00 BST — 30 Apr 2029, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Driver and Vehicle Licensing Agency

Contracting authority GB-PPON-PYVZ-4215-PGYM
View buyer profile

  • Driver and Vehicle Licensing Agency
    buyer

    GB-PPON: PYVZ-4215-PGYM
    Longview Road, Swansea, UKL18, SA6 7JL, GB
    sourcetopay.helpdesk@dvla.gov.uk

  • Service Desk Insitute
    supplier

    GB-PPON: PCHG-5794-DPCW
    Lynwood House, Crofton Road, Orpington, UKI61, BR68QE, GB
    finance@sdi-e.com
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published