Official UK procurement notice
Provision of Rent Analytics Software
Authority: Torus62Ltd
What is being bought
Published requirement descriptionProvision of rent analytical data services which utilises machine learning to manage its rent collection activities and analysis of areas of risk.
CPV: Software package and information systems
The lotProcurement structure
single lot · value publishedLot #1Torus requires an Intelligent automated solution which prioritises income officer…AwardedPublished value£1,250,000
Torus requires an Intelligent automated solution which prioritises income officer caseloads based upon risks of increasing customer debt, automates contact with low risk, low-level cases, and provides an integrated call handling and text messaging solution for those cases considered higher risk.
The solution is to integrate fully with QL, enabling activity records in real time, but also have the capability to integrate with other housing management systems.
The value stated on this Contract Notice includes 2 X12 month extensions and we are expecting to obtain savings by running this exercise. Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/RMP2B53KS2 ↗
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 17 Sept 2024, 10:05 BST
- Last source update
- 15 Apr 2025, 12:05 BST
- Award evaluation window
- 18 Oct 2024 – …
- FTS notice number
2025/S 000-015206- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-049b58Find a Tender
Publisher note: To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=939722376 GO Reference: GO-2025415-PRO-30174819
How it was run
Official notice- Submission deadline
- 18 Oct 2024, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 18 Oct 2024, 12:01 BST
Timeline
18 Oct 2024 → 15 Apr 2025 · 3 dates- Submission deadline18 Oct 2024, 12:00 BST
- Bids opened18 Oct 2024, 12:01 BST
- Notice published15 Apr 2025, 12:05 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete15 Apr 2025, 12:05 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Voicescape LimitedSME | — | — | Awarded |
Contracts
Contract 015206-2025-1 · Voicescape LimitedSME
- Signed
- 28 Feb 2025
- Value
- —
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 6bids | — | — | £603,204 – £1,281,600 |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Voicescape LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria