Find a TenderAwarded
Published 16 Jun 2023, 17:55 BST

Official UK procurement notice

PROVISION OF PATIENT TRANSPORT SERVICES (PTS) FOR THE CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB

Official notice

Authority: NHS Cambridgeshire and Peterborough Integrated Care Board (Central government)·Consortium: 3 public authorities

3 lotsServicesOpen procedureMax 3 lots per supplier
Published estimate£87,677,043total for 3 lots
Submissions closed 16 Aug 2023awarded 23 Jan 2024
Awarded to ERS Transition Limited trading as EMED Group Limited3 awards
Contract term 10 yrsends 30 Sept 2034 · extension options published · starts 1 Oct 2024

What is being bought3 lots · detail below

Published requirement description

The ICB has re-designed the way Patient Transport Services are specified in Cambridgeshire and Peterborough. They are looking for stand-alone services for specific cohorts of patients which have varying needs.

CPV: Advisory services provided by nurses · Ambulance services · For non-emergency patient · For paramedical use · Hospital support services · Outpatient care services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£87,677,043 together) · win at most 3 of them · evaluation weights differ by lot
Lot #1Specialist Transport and Non- planned (STAN)CancelledRenewal 10 yrsPublished value£23,859,787

This service will provide eligible patients with transport for the following types: Discharges, including ED; Interfacility Transfers; High Dependency Transfers; End of Life (EoL); Bariatric (excluding Renal Dialysis Bariatric).

The service provider will be an integral partner across the system and their service will have a significant impact on the performance of patient flow across the healthcare system.

The Provider will be required to work in collaboration with the other providers of the overall PTS service to ensure a seamless and high quality service is delivered to all service users.

Contract period: 1 Oct 2024 – 30 Sept 2034 (10 yrs)
Delivery: East of England · Cambridgeshire and Peterborough
Extensions: Each contract will be awarded for a term of five (5) years from the Service start date with an indicative contract value of £41m (see table below for lot specific values) with the possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion and bringing the indicative Total Contract Value to circa £87mVariant bids: not allowed
Lot #2Planned Patient Transport Service (PPTS)CancelledRenewal 10 yrsPublished value£50,265,420

The service will provide transport to the patients whose journeys are planned in advance, such as Renal Dialysis, Community Mental Health, Outpatients, Admissions. The service will ensure that patients and service user are picked up and collected in a timely manner, with regular and accurate reminders and estimated time of arrival.

The Provider will be required to work in collaboration with the other providers of the overall PTS service to ensure a seamless and high quality service is delivered to all service users.

Contract period: 1 Oct 2024 – 30 Sept 2034 (10 yrs)
Delivery: East of England · Cambridgeshire and Peterborough
Extensions: Possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion · Each contract will be awarded for a term of five (5) years from the Service start date with an indicative contract value of £41m (see table below for lot specific values) with the possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion and bringing the indicative Total Contract Value to circa £87m.Variant bids: not allowed
Lot #3Booking Eligibility Centre (BEC)CancelledRenewal 10 yrsPublished value£13,551,836

This service will handle all telephony Eligibility Assessments and Bookings during core hours and direct calls appropriately to the Transport Providers (Lot 1 and 2) outside of these hours. They will provide a customer service/enquiry service and work in collaboration with the two transport services to ensure a seamless high quality Patient Transport Service is delivered across the healthcare system.

Contract period: 1 Oct 2024 – 30 Sept 2034 (10 yrs)
Delivery: East of England · Cambridgeshire and Peterborough
Extensions: Possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion · Each contract will be awarded for a term of five (5) years from the Service start date with an indicative contract value of £41m (see table below for lot specific values) with the possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion and bringing the indicative Total Contract Value to circa £87m.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot distribution rule: The re-procurement will be split into 3 lots so 3 separate contracts may be awarded; however, bidders will have the opportunity to bid for all of the lots or any combination of lots. For the avoidance of doubt each bid will be scored on their individual merit. Therefore, it is possible that contracts could be issued to a single provider.
What this means for your bid
  • Price carries 35 points on every lot: a 10% discount moves about 3.5 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
16 Jun 2023, 17:55 BST
Last source update
24 Jun 2024, 15:39 BST
Award evaluation window
16 Aug 2023 – …
Authority reference
WHISP-187
FTS notice number
2024/S 000-019325
Classification (CPV)
Advisory services provided by nursesAmbulance servicesFor non-emergency patientFor paramedical useHospital support servicesOutpatient care services
Delivery area
East of England (UKH11)
Official registry OCID
ocds-h6vhtk-03d73d Find a Tender

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
16 Aug 2023, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
16 Aug 2023, 12:01 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Aug 2023 → 1 Oct 2024 · 4 dates
  1. Submission deadline
    16 Aug 2023, 12:00 BST
  2. Bids opened
    16 Aug 2023, 12:01 BST
  3. Notice published
    24 Jun 2024, 15:39 BST
  4. Contract starts
    1 Oct 2024, 00:00 BST

Notice history

3 events · 3 releases on Find a Tender · since 23 Aug 2023
  1. Buyer details updated
    23 Aug 2023, 15:23 BST
  2. Status changed to complete
    24 Jun 2024, 15:39 BST
  3. Buyer details updated
    24 Jun 2024, 15:39 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—Date£32,626,815 · II.2.6—19 Oct 2023
—TextII.1.4Each contract will be awarded for a term of five (5) years from the Service start date with an indicative contract value of £41m (see table below for lot specific values) with the possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion and bringing the indicative Total Contract Value to circa £87m. The contract start and service commencement…Each contract will be awarded for a term of five (5) years from the Service start date with an indicative contract value of £53m (see table below for lot specific values) with the possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion and bringing the upper threshold indicative Total Contract Value to circa £117m. The contract start and ser…
—TextII.1.4The invitation to tender (ITT) will be available from 16th June 2023 on the ML CSU Atamis portal (see below) and it will have a deadline for submissions of 12:00 noon on 16th August 2023. Bidder clarification questions may be submitted to the Commissioner (via the ML CSU Atamis portal only) during the procurement process between 03rd of July 2023 and up to 17:00 hours on the 3rd of August 2023.The invitation to tender (ITT) will be available from 23rd of August 2023 on the ML CSU Atamis portal (see below) and it will have a deadline for submissions of 12:00 noon on 19th of October 2023.Bidder clarification questions may be submitted to the Commissioner (via the ML CSU Atamis portal only) during the procurement process between 23rd of October 2023 and up to 17:00 hours on the 5th of Octo…
—Date£72,052,391 · II.2.6—19 Oct 2023
—Date£12,485,705 · II.2.6—19 Oct 2023

The ICB originally advertised this opportunity on Friday 16th of June 2023, and has now re-opened this tender following a review of the financial envelope.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £114,683,8843 contracts exc. VAT
Bids received 2
Contracts signed 3latest 23 Jan 2024
Awarded toValueDateStatus
Not linked to a lot3 awards
ERS Transition Limited trading as EMED Group LimitedSpecialist Transport and Non- planned£32,572,803 †—Awarded
ERS Transition Limited trading as EMED Group LimitedPlanned Patient Transport Service£71,928,911 †—Awarded
ERS Transition Limited trading as EMED Group LimitedBooking Eligibility Centre£10,182,170 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Cambridgeshire and Peterborough Integrated Care Board

Contracting authorityCentral Government

Consortium members and other public bodies

  • NHS CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB)Contracting authorityBody governed by public lawHealthGB-NHS: QUEGB-NHS: Y61 STOKE ON TRENT, East of EnglandContact name, email

Dispute resolution & review bodies

  • NHS Cambridgeshire & Peterborough ICBReview body ELy
  • NHS Cambridgeshire and Peterborough Integrated Care Board (CP ICB)Review body Ely

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria