Find a TenderClosed
Published 5 Aug 2025, 12:11 BST

Official UK procurement notice

Provision of Occupational Health and Employee Assistance Programme

Official notice

Authority: CalMac Ferries Limited

Framework agreement2 lotsServicesCompetitive procedure with negotiation
Framework ceiling (notional)£290,162total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 4 Sept 2025
Lots 2see the lot list below

What is being bought2 lots · detail below

Published requirement description

CalMac Ferries Ltd (CFL) will go to Tender to establish an Agreement with a suitably experienced and qualified Supplier for the Occupational Health and Employee Assistance Programme requirement. The successful Supplier should be able to meet this requirement by providing a cost effective and efficient service that will meet the needs of the stakeholders.

CPV: Health services

How this framework works

From the published notice
Places
up to 2 suppliers

Lots and requirements (2)Procurement structure

2 lots · no lot values published · same evaluation weights on every lot
Lot #1Occupational HealthRenewal

avid MacBrayne HR (UK) Ltd (DMHR) has the requirement to establish a Framework Agreement for Occupational Health (OH) and Employee Assistance Programme (EAP) services, with the aim of boosting wellbeing and ultimately reducing absence and sickness.

​Lot 1 – Occupational Health

​Core services include:

​Case referrals

​Case conferences

​Ill health retirement assessments

​Pre-employment referrals

​Full medicals

​Generic advice - case management

​

​None core services:

​Statutory and non-statutory health surveillance

​Injury benefits and other pension benefits

​Health screening

​Lifestyle screening

​Immunisation/vaccination

​Workplace assessments

​Specialist medicals/examinations

​Diagnostic testing and laboratory investigations

​Specialist interventions and alternative therapies

​Health promotion activity

​Neurodiverse support

​overseas work advice

​Awareness training and support for policy development

​Onsite service delivery

​Home visits

​'Fast track'/emergency appointment

Delivery: Scotland
Extensions: ​​Up to an additional 24 months which may be split into two 12-month extension options ​Second stage: up to 6 candidates invited to tenderVariant bids: not allowed
Lot #2Employee Assistance ProgrammeRenewal

​Employee Assistance Programme (EAP) provides support and guidance to the employees to help them deal with personal and work-related problems.

​EAP includes:

​Telephone counselling services

​Face-to-face counselling sessions

​Mental health support

​Bereavement support

​Neurodiversity support

​Information services

​Online information system

​Advice for carers

​Advice for management staff, for example, mental health, available via website

​Referral procedures ​

Delivery: Scotland
Extensions: ​​Up to an additional 24 months which may be split into two 12-month extension options ​Second stage: up to 6 candidates invited to tenderVariant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 40%Price: 60%
Published award criteria (2)
  • Quality: 40
  • Price: 60
Conditions of participation1
  • Economic & financial standing

    1- Return on Capital Employed: must be at a ratio greater than “0”​

    2- Acid Test (Current Ratio): Current Ratio must be greater than “1”​

    3- Gearing: Gearing must be a figure of less than 100%​

    4- Interest Coverage: Interest Coverage must be a figure of 2 or above

    Minimum: 1- Return on Capital Employed: must be at a ratio greater than “0”​ 2- Acid Test (Current Ratio): Current Ratio must be greater than “1”​ 3- Gearing: Gearing must be a figure of less than 100%​ 4- Interest Coverage: Interest Coverage must be a figure of 2 or above
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
  • “Provision of Occupational Health and Employee Assistance Programme” is a framework: the contest is a place on its panel, up to 2 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
5 Aug 2025, 12:11 BST
Last source update
5 Aug 2025, 12:11 BST
Authority reference
CSHR25-481
FTS notice number
2025/S 000-046082
Classification (CPV)
Health services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-05816b Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 29782 . For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 (SC Ref:806327)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk ↗

Appointment period ends
4 Sept 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

5 Aug 2025 → 2 Oct 2025 · 4 dates
  1. Notice published
    5 Aug 2025, 12:11 BST
  2. Invitations to tender expected
    4 Sept 2025, 00:00 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    4 Sept 2025, 12:00 BST
  4. Bids must remain valid until391 days ago
    2 Oct 2025, 23:59 BST

Contracting authority & participating public bodies

CalMac Ferries Limited

Contracting authorityFerry Operator Ferry Operator Ferry Terminal, Gourock, Scotland, PA19 1QPContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Scottish Courts and Tribunals ServicesReview body Greenock

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria