Find a TenderAwarded
Published 10 Dec 2024, 16:33 GMT

Official UK procurement notice

Provision of Non-Ambulatory Patient Transport

Official notice

Authority: NHS Greater Glasgow and Clyde (NHS & healthcare)

Framework agreementServicesOpen procedureSME suitable
Framework ceiling (notional)£8,500,000framework ceiling, not attributable revenue
Submissions closed 13 Jan 2025awarded 14 Aug 2025

What is being bought

Published requirement description

NHS Greater Glasgow & Clyde (NHS GGC) and NHS Lanarkshire (NHSL) require suitably qualified and experienced licensed contractors to undertake Non-Ambulatory Patient Transport services in order to procure a single high quality solution covering both Boards.

NHS GGC will act as the procurement lead for this procurement exercise; and NHSL will be a named organisation with access to the framework terms for their own service delivery requirements.

CPV: Ambulance services · Non-scheduled passenger transport · Special-purpose road passenger-transport services

How this framework works

From the published notice
Places
up to 3 suppliers · 4 bids received (1.3 per place) · 3 appointed (full)

The lotProcurement structure

single lot · no lot value published
Lot #1Although most of patient transport in this context is provisioned via the Scottish…AwardedRenewal

Although most of patient transport in this context is provisioned via the Scottish Ambulance Service, there are occasions where capacity is maximised and it is against this backdrop that the Health Board requires additional patient transport. The transport required is e.g.

Non-ambulatory patients who require to be conveyed on a stretcher

Non-ambulatory patients who require to be conveyed on a trolley/stretcher, chair or stair climbers.

Some patients can be ambulant but require assistance walking to and from their homes and hospital/treatment centres.

This can be for situations where:

A patient is receiving palliative care and needs to be transferred home or to a care home

A patient requires to be transferred from an acute hospital to another hospital.

A patient requires a transfer from an acute hospital in Greater Glasgow & Clyde and Lanarkshire to another acute hospital out with Greater Glasgow & Clyde and Lanarkshire and then potentially returned

Delivery: Scotland · NHS GGC Clyde Sector NHS GGC North Sector NHS GGC South Sector NHS Lanarkshire
Extensions: 2 x 12 month extension optionsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published sub-criteria (2)
  • Technical: 50%
  • price: 50%
Published award criteria (2)
  • Technical: 50
  • Price: 50
Conditions of participation4
  • Suitability

    All bidders must complete the Single Procurement Document (SPD) via the Public Contracts Scotland - Tender (PCS-T) portal. Bidders must read the SPD in conjunction with all of the sections set out below. Failure to provide information will exclude bidders from participation in the tender stage.

    With reference to SPD Question 4A.2a, bidders must confirm that they are a registered member of the National Association of Private Ambulance Services (NAPAS) or the Independent Ambulance Association (IAA), or an equivalent body.

  • Economic & financial standing

    With reference to SPD question 4B.6, NHS Greater Glasgow and Clyde retains the right to conduct a credit check on participants within this tendering opportunity at any point from publication to contract-end. Please declare any information which may be relevant to any such financial checks, which is known to your organisation at the time of tender submission.

    Minimum: With reference to SPD question 4B.5.1b, EO's must hold and evidence Employer’s (Compulsory) Liability Insurance = GBP 5m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to contract commencement. This is a pass/fail question. In fai…
  • Technical & professional ability

    With reference to SPD question 4C1.2 bidders are required to provide examples that demonstrate they have the relevant experience to deliver the services. Examples must be from within the last three (3) years. Bidders must provide details of three (3) instances of the organisation’s experience in delivering services similar to those described. If applicable, the Board would prefer these similar services to be related to a contract undertaken by the consortium or the leading company and their sub-contractor(s). Use the template uploaded with this Contract Notice only to respond. If you do not provide three (3) examples of experience or references, this will be a non-compliant request to participate and your tender will be excluded from the tender stage.

    With reference to SPD question 4C.8.1, bidders are required to confirm their average annual manpower for the last three years.

    With reference to SPD question 4C.9, bidders will be required to demonstrate that they have (or have access to) the relevant tools, plant or technical equipment to deliver the types of requirements detailed in the Specification.

    Minimum: With reference to SPD question 4D.1 Tenderers must evidence or commit to obtain ISO9001 or other documented quality management system endorsed by the organisation’s Chief Executive or equivalent. With reference to SPD question 4D.1 EO’s must hold and evidence or commit to obtain,…
  • Technical & professional ability

    With reference to SPD 4A.1a, bidders must confirm they have the relevant licenses to perform the services set out in the Specification.

    With reference to SPD 4C.6, the requirements that staff must meet are:

    Emergency Care Assistant – Should be trained to the same standard as the NHS authorities and are qualified in the use of AED’s and basic life support.

    Ambulance Technician – Should hold a Level 4 Ambulance qualification or IHCD award.

    Paramedic’s – Should be registered with the Health and Care Professionals Council (HCPC) and have frontline experience and have qualified with an IHCD award.

    All ambulance staff should operate to JRCALC standards.

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
  • “Provision of Non-Ambulatory Patient Transport” is a framework: the contest is a place on its panel, up to 3 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
10 Dec 2024, 16:33 GMT
Last source update
29 Aug 2025, 11:19 BST
Award evaluation window
13 Jan 2025 – …
Authority reference
GGC0948
FTS notice number
2025/S 000-052358
Classification (CPV)
Ambulance servicesNon-scheduled passenger transportSpecial-purpose road passenger-transport services
Delivery area
Scotland (UKM82)
Official registry OCID
ocds-h6vhtk-04c621 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (SC Ref:807471)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
13 Jan 2025, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
720 days from the deadline
Bids opened
13 Jan 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

13 Jan 2025 → 29 Aug 2025 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    13 Jan 2025, 12:00 GMT
  2. Bids opened
    13 Jan 2025, 12:00 GMT
  3. Notice published
    29 Aug 2025, 11:19 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    29 Aug 2025, 11:19 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 3admitted to the panel · see the list ↓
Bids received 44 from SMEs
Contracts signed 1latest 14 Aug 2025

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 052358-2025-GGC0948-1

    Signed
    14 Aug 2025
    Value
    £6,500,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad4——

Contracting authority & participating public bodies

NHS Greater Glasgow and Clyde

Contracting authorityNHS & healthcareBody governed by public lawHealth Procurement Department, Glasgow Royal Infirmary, 84 Castle Street, Glasgow, Scotland, G4 0SFContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Glasgow Sheriff CourtReview body Glasgow

Framework contractors & participating bidders

3 commercial parties on the notice
  • ABC Ambulance Services[UK] Ltd.Framework contractor 20 A Broomburn Drive , Newton Mearns, Glasgow, Scotland, G77 5JFContact phone
  • Alliance Ambulance ServicesFramework contractor 18 Barrow Drive, East Kilbride, Scotland, G75 7ABContact phone
  • Amvale Scotland LtdFramework contractor 110 Stobcross Road, Glasgow, Scotland, G3 8QQContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.