Official UK procurement notice
Provision of Non-Ambulatory Patient Transport
Authority: NHS Greater Glasgow and Clyde (NHS & healthcare)
What is being bought
Published requirement descriptionNHS Greater Glasgow & Clyde (NHS GGC) and NHS Lanarkshire (NHSL) require suitably qualified and experienced licensed contractors to undertake Non-Ambulatory Patient Transport services in order to procure a single high quality solution covering both Boards.
NHS GGC will act as the procurement lead for this procurement exercise; and NHSL will be a named organisation with access to the framework terms for their own service delivery requirements.
CPV: Ambulance services · Non-scheduled passenger transport · Special-purpose road passenger-transport services
How this framework works
From the published notice- Places
- up to 3 suppliers · 4 bids received (1.3 per place) · 3 appointed (full)
The lotProcurement structure
single lot · no lot value publishedLot #1Although most of patient transport in this context is provisioned via the Scottish…AwardedRenewal
Although most of patient transport in this context is provisioned via the Scottish Ambulance Service, there are occasions where capacity is maximised and it is against this backdrop that the Health Board requires additional patient transport. The transport required is e.g.
Non-ambulatory patients who require to be conveyed on a stretcher
Non-ambulatory patients who require to be conveyed on a trolley/stretcher, chair or stair climbers.
Some patients can be ambulant but require assistance walking to and from their homes and hospital/treatment centres.
This can be for situations where:
A patient is receiving palliative care and needs to be transferred home or to a care home
A patient requires to be transferred from an acute hospital to another hospital.
A patient requires a transfer from an acute hospital in Greater Glasgow & Clyde and Lanarkshire to another acute hospital out with Greater Glasgow & Clyde and Lanarkshire and then potentially returned
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical: 50%
- price: 50%
Published award criteria (2)
- Technical: 50
- Price: 50
- Suitability
All bidders must complete the Single Procurement Document (SPD) via the Public Contracts Scotland - Tender (PCS-T) portal. Bidders must read the SPD in conjunction with all of the sections set out below. Failure to provide information will exclude bidders from participation in the tender stage.
With reference to SPD Question 4A.2a, bidders must confirm that they are a registered member of the National Association of Private Ambulance Services (NAPAS) or the Independent Ambulance Association (IAA), or an equivalent body.
- Economic & financial standing
With reference to SPD question 4B.6, NHS Greater Glasgow and Clyde retains the right to conduct a credit check on participants within this tendering opportunity at any point from publication to contract-end. Please declare any information which may be relevant to any such financial checks, which is known to your organisation at the time of tender submission.
Minimum: With reference to SPD question 4B.5.1b, EO's must hold and evidence Employer’s (Compulsory) Liability Insurance = GBP 5m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to contract commencement. This is a pass/fail question. In fai… - Technical & professional ability
With reference to SPD question 4C1.2 bidders are required to provide examples that demonstrate they have the relevant experience to deliver the services. Examples must be from within the last three (3) years. Bidders must provide details of three (3) instances of the organisation’s experience in delivering services similar to those described. If applicable, the Board would prefer these similar services to be related to a contract undertaken by the consortium or the leading company and their sub-contractor(s). Use the template uploaded with this Contract Notice only to respond. If you do not provide three (3) examples of experience or references, this will be a non-compliant request to participate and your tender will be excluded from the tender stage.
With reference to SPD question 4C.8.1, bidders are required to confirm their average annual manpower for the last three years.
With reference to SPD question 4C.9, bidders will be required to demonstrate that they have (or have access to) the relevant tools, plant or technical equipment to deliver the types of requirements detailed in the Specification.
Minimum: With reference to SPD question 4D.1 Tenderers must evidence or commit to obtain ISO9001 or other documented quality management system endorsed by the organisation’s Chief Executive or equivalent. With reference to SPD question 4D.1 EO’s must hold and evidence or commit to obtain,… - Technical & professional ability
With reference to SPD 4A.1a, bidders must confirm they have the relevant licenses to perform the services set out in the Specification.
With reference to SPD 4C.6, the requirements that staff must meet are:
Emergency Care Assistant – Should be trained to the same standard as the NHS authorities and are qualified in the use of AED’s and basic life support.
Ambulance Technician – Should hold a Level 4 Ambulance qualification or IHCD award.
Paramedic’s – Should be registered with the Health and Care Professionals Council (HCPC) and have frontline experience and have qualified with an IHCD award.
All ambulance staff should operate to JRCALC standards.
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
- “Provision of Non-Ambulatory Patient Transport” is a framework: the contest is a place on its panel, up to 3 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 10 Dec 2024, 16:33 GMT
- Last source update
- 29 Aug 2025, 11:19 BST
- Award evaluation window
- 13 Jan 2025 – …
- Authority reference
GGC0948- FTS notice number
2025/S 000-052358- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04c621Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: (SC Ref:807471)
How it was run
Official notice- Appointment period ends
- 13 Jan 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 720 days from the deadline
- Bids opened
- 13 Jan 2025, 12:00 GMT
Timeline
13 Jan 2025 → 29 Aug 2025 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown13 Jan 2025, 12:00 GMT
- Bids opened13 Jan 2025, 12:00 GMT
- Notice published29 Aug 2025, 11:19 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete29 Aug 2025, 11:19 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 052358-2025-GGC0948-1
- Signed
- 14 Aug 2025
- Value
- £6,500,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4bids · 4 electronic · 4 from abroad | 4 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Glasgow Sheriff CourtReview body
Framework contractors & participating bidders
3 commercial parties on the notice- ABC Ambulance Services[UK] Ltd.Framework contractor
- Alliance Ambulance ServicesFramework contractor
- Amvale Scotland LtdFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.