Find a TenderAwardedContract award notice
Published 23 Sept 2025, 14:06 BST

Official UK procurement notice

Provision of Insurance and Related Services to North Devon Homes

Official notice

Authority: North Devon Homes (Public body)·On behalf of: YMCA Saint Pauls Group

7 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableMax 6 lots to bidMax 6 lots per supplier
Published estimate£2,146,741total for 7 lots · £2,404,350 inc. VAT
Submissions closed 20 Oct 2025awarded 5 Mar 2026
Award (standstill) to Marsh Ltd, Arthur J. Gallagher Insurance Brokers Ltd5 awards
Contract term Varies by lotfirst lot 3 yrs from 1 Apr 2026 · see each lot

What is being bought7 lots · detail below

Published requirement description

Insurance and related services for Property, legal liability and other general (non-life) insurable risks, as required by North Devon Homes. The financial ability to deliver the programme, including Insurers with a minimum rating of no less than A-, or an equivalent rating by an independent and reputable credit rating agency and approved by the bidder’s market security committee. In the case of any rating less than A-, the contracting authority will evaluate and accept the nominated insurer(s) at its sole discretion, subject to disclosure and acceptance prior to the ITT bid deadline of the bidder’s market security committee’s latest report, including written recommendation from the bidder’s market security committee.

  • How the procedure runs: The procedure will consist a multi stage procurement, covering a conditions of participation stage and three stages contained within the tendering period, allowing for shortlisting of suppliers at each round. The high level weightings apportioned to this procurement consists of 50% Cost / 50% Quality or 40% Cost / 60% Quality depending on the Lot.

CPV: Insurance claims adjustment services · Insurance services · Liability insurance services · Motor vehicle insurance services · Professional liability insurance services · Risk management insurance services

Lots and requirements (7)Procurement structure

7 lots · all with a published value (£2,146,741 together) · a supplier may bid for at most 6 and win at most 6 of them · evaluation weights differ by lot
Lot #1Insurance and related services for Property, legal liability and other general (non-life) insurable risks, as required by North Devon HomesAwardedRenewal 3 yrsSMEPublished value£1,855,697

A programme of General (non-life) insurance and related services for North Devon Homes. The programme will require Insurance and related services for risks that may include but not be limited to:

property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, contract works, group personal accident, professional indemnity, fidelity guarantee/crime, employment practices liability. This list is to be decided at the sole discretion of North Devon Homes.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 1 Apr 2031 with extensionsValue: £1,855,697 exc. VAT · £2,078,381 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.
Lot #2Insurance and related services for Motor vehicle risks (possibly including Motor Legal Expenses and Occasional Business Use) for North Devon HomesAwardedRenewal 3 yrsSMEPublished value£143,775

Insurance and related services associated with Motor Fleet for North Devon Homes. Bidders will be expected to provide cover of items such as but not limited to Motor Legal Expenses, Uninsured Loss Recovery, and OBU Extension.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £143,775 exc. VAT · £161,028 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.
Lot #3Insurance and related services associated with Engineering Plant Inspection & Insurance for North Devon HomesAwardedRenewal 3 yrsSMEPublished value£32,844

Insurance and related services associated with Engineering Plant Inspection & Insurance for North Devon Homes. Bidders will be expected to source inspection services and insurance from appropriate providers.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £32,844 exc. VAT · £36,785 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.
Lot #4Insurance and related services associated with Cyber for North Devon HomesAwardedRenewal 3 yrsSMEPublished value£25,500

Insurance and related services associated with Cyber for North Devon Homes. Bidders will be expected to provide a robust policy that addresses North Devon Homes' needs.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £25,500 exc. VAT · £28,560 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.
Lot #5Insurance and related services associated with Terrorism and /or Political Violence (Non-Pool Re) for North Devon HomesAwardedRenewal 3 yrsSMEPublished value£39,065

Insurance and related services associated with Terrorism and/or Political Violence (Non-Pool Re) for North Devon Homes. Bidders will be expected to provide options not affiliated with the government-backed Pool Re programme.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £39,065 exc. VAT · £43,753 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.
Lot #6Insurance and related services associated with Terrorism and/or Political Violence (Pool Re) for North Devon HomesRenewal 3 yrsSMEPublished value£39,065

Insurance and related services associated with Terrorism and /or Political Violence (Pool Re) for North Devon Homes. Bidders will be expected to provide options affiliated with the government-backed Pool Re programme.

Contract period: 31 Mar 2026 – 1 Apr 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £39,065 exc. VAT · £43,753 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.
Lot #7Insurance and related services associated with Directors and Officers' Liability for North Devon HomesRenewal 3 yrsSMEPublished value£10,795

Insurance and related services associated with Directors and Officers' Liability for North Devon Homes. Bidders will be expected provide a programme that robustly addresses the particular needs of North Devon Homes.

Contract period: 31 Mar 2026 – 1 Apr 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £10,795 exc. VAT · £12,090 inc. VAT
Eligibility: SME eligible
Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot distribution rule: The contracting authority reserves the right to award contracts combining the following lots or groups of lots: Lots 1-7 will be individually evaluated and multiple awards may result. Where the respondee is an insurance Broker, it may choose to place the insurance(s) required within each Lot with different insurers at it's discretion, but full details of the risk carrier(s) will be required
What this means for your bid
  • Price carries 40–50 points depending on the lot; most lots put it at 50 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Sept 2025, 14:06 BST
Last source update
5 Mar 2026, 15:53 GMT
Award evaluation window
Submission end – 10 Feb 2026
FTS notice number
2025/S 000-058912
Latest notice
Contract award notice (UK6)
Classification (CPV)
Insurance claims adjustment servicesInsurance servicesLiability insurance servicesMotor vehicle insurance servicesProfessional liability insurance servicesRisk management insurance services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05a02d Find a Tender
How it runs

The procedure will consist a multi stage procurement, covering a conditions of participation stage and three stages contained within the tendering period, allowing for shortlisting of suppliers at each round. The high level weightings apportioned to this procurement consists of 50% Cost / 50% Quality or 40% Cost / 60% Quality depending on the Lot.

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Requests to participate (first stage)
20 Oct 2025, 00:00 BST
Submission deadline
20 Oct 2025, 00:00 BST
Clarification deadline
20 Oct 2025, 00:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

23 Sept 2025 → 1 Apr 2026 · 8 dates
  1. Tender notice published399 days ago
    23 Sept 2025, 14:06 BST
  2. Clarification questions by373 days ago
    20 Oct 2025, 00:00 BST
  3. Submission deadline373 days ago
    20 Oct 2025, 00:00 BST
  4. Award decision expected by259 days ago
    10 Feb 2026, 23:59 GMT
  5. Assessment summaries sent237 days ago
    5 Mar 2026
  6. Latest notice published236 days ago
    5 Mar 2026, 15:53 GMT
  7. Standstill ends225 days ago
    16 Mar 2026, 23:59 GMT
  8. Contract starts210 days ago
    1 Apr 2026, 00:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 23 Sept 2025
  1. Tender notice published
    23 Sept 2025, 14:06 BST
    UK4
  2. Contract award notice published
    5 Mar 2026, 15:53 GMT
    UK6
  3. Status changed to complete
    5 Mar 2026, 15:53 GMT
  4. Contract signature expected
    22 Mar 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 5
Awarded value (inc. VAT) £1,984,0005 awards inc. VAT; no net value published
Bids received 15
Awarded toValueDateStatus
Lot 5 · Insurance and related services associated with Terrorism and /or Political Violence (Non-Pool Re) for North Devon Homes1 award
Arthur J. Gallagher Insurance Brokers Ltd1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.£30,000 inc. VAT5 Mar 2026standstill to 16 Mar 2026Standstill
Across several lots4 awards
Marsh Ltd1 Apr 2026 – 31 Mar 2029 · up to 1 Apr 2031Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.£1,690,000 inc. VAT5 Mar 2026standstill to 16 Mar 2026Standstill
Marsh Ltd1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.£181,000 inc. VAT5 Mar 2026standstill to 16 Mar 2026Standstill
Marsh Ltd1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.£38,000 inc. VAT5 Mar 2026standstill to 16 Mar 2026Standstill
Marsh Ltd1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: North Devon Homes will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.will consider entering into Long Term Agreements with the bidder and/or the bidder's proposed Risk carriers for 3 years (or 3 periods of insurance), with the option to extend the award period by up to 2 further years (or 2 periods of insurance), subject to satisfactory service, performance and cost.£45,000 inc. VAT5 Mar 2026standstill to 16 Mar 2026Standstill

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Insurance and related services for Property, legal liability and other general (non-life) insurable risks, as required by North Devon Homes2final-stage tenders00—
2 · Insurance and related services for Motor vehicle risks (possibly including Motor Legal Expenses and Occasional Business Use) for North Devon Homes3final-stage tenders00—
3 · Insurance and related services associated with Engineering Plant Inspection & Insurance for North Devon Homes2final-stage tenders00—
4 · Insurance and related services associated with Cyber for North Devon Homes4final-stage tenders00—
5 · Insurance and related services associated with Terrorism and /or Political Violence (Non-Pool Re) for North Devon Homes4final-stage tenders00—

Contracting authority & participating public bodies

3 public bodies on the notice

North Devon Homes

Contracting authorityPublic authority - sub-central government GB-PPON: PYPN-2869-JDRG Westacott Road, Barnstaple, South West, EX32 8TAContact name, email, phone

Other public bodies

Bidders & participating suppliers

2 commercial parties on the notice
  • Arthur J Gallagher Insurance Brokers LimitedAwarded supplierGB-COH: SC108909 Spectrum Building, 7th Floor, 55 Blythswood Street, Glasgow, Scotland, G2 7ATContact name, email
  • Marsh LimitedAwarded supplierGB-COH: 01507274 1 Tower Place West, London, London, EC3R 5BUContact name, email

Official documents & specifications (6)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender