Official UK procurement notice
Provision of Hotel Booking Services
Authority: University of the Highlands and Islands (Education)
What is being bought
Published requirement descriptionThe University of the Highlands and Islands (UHI) has a requirement for the Provision of a Hotel Booking Service.
The purpose of the Hotel Booking Service is to allow ‘guests’ the ability to book a room at our Residences, located in Inverness, Dornoch, Elgin and Fort William.
- Recurrence: August/September 2027
CPV: Accommodation services · Hotel accommodation services · Hotel services · IT software package · Industry specific software package · Other hotel services · Software package and information systems · Software-related services
The lotProcurement structure
single lot · no lot value publishedLot #1The Contractor shall be required to provide internet coverage for the University, and…CancelledRenewal
The Contractor shall be required to provide internet coverage for the University, and afford ‘guests’ the ability to book a room via direct bookings and online travel agents.
The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to:
- Updating of rates (only when requested by the University) and availability
- Advertising promotions
- Content management
- Dealing with guest requests and providing phone support
- Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges
- Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University
- Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information).
- Liaise with the University throughout the process from point of referral through to the Guest check in
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (7)
- Platform Functionality: 15%
- Implementation Plan: 5%
- Exit Strategy: 5%
- Added Value Benefits: 5%
- Account Management: 5%
- Fair Working Practices: 5%
- price: 60%
Published award criteria (7)
- Platform Functionality: 15%
- Implementation Plan: 5%
- Exit Strategy: 5%
- Added Value Benefits: 5%
- Account Management: 5%
- Fair Working Practices: 5%
- Price: 60%
- Economic & financial standing
It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:
Minimum: - Employer's (Compulsory) Liability Insurance = GBP 5 Million - Product Liability Insurance = GBP 5 Million - Public Liability Insurance = GBP 5 Million
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · August/September 2027
- First published
- 1 Sept 2022, 08:58 BST
- Last source update
- 25 Oct 2022, 08:44 BST
- Award evaluation window
- 4 Oct 2022 – …
- Authority reference
UHI-RES-24981- FTS notice number
2022/S 000-029994- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0364aaFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations in 2015 (SC Ref:711223)
How it was run
Official notice- Submission deadline
- 4 Oct 2022, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 4 Oct 2022, 12:00 BST
Timeline
4 Oct 2022 → 25 Oct 2022 · 3 dates- Submission deadline4 Oct 2022, 12:00 BST
- Bids opened4 Oct 2022, 12:00 BST
- Notice published25 Oct 2022, 08:44 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to cancelled25 Oct 2022, 08:44 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 further award records carry no date or value.
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Inverness Sheriff & Justice of the Peace CourtReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.