Provision of Email Marketing Platform / Tool

Official notice

Authority: Merseytravel (Public body)

Below threshold - limited competition

Sectors: IT Services & Software (72) Delivery: North West (UKD)

Awarded value£106,076published contract · exc. VAT

Awarded 27 Oct 2025

Awarded to GRANICUS-FIRMSTEP LIMITED

What is being bought

Published requirement description

Merseytravel is seeking a new hosted email marketing platform with the features outlined in the tender documents to replace the existing system. The contract for the new solution will be awarded for a period of 3 years, with an optional extension of up to 2 additional years.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North West

72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - limited competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 27 Oct 2025, 08:15 GMT
Last source update: 27 Oct 2025, 08:15 GMT
Authority reference: PRA000550 / DN779601
FTS notice number: 2025/S 000-068384
Latest notice: Contract details notice (UK7)
Delivery area: North West (UKD)
Official registry OCID: ocds-h6vhtk-05d3ce Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
27 Oct 2025, 08:15 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £106,0761 contract exc. VAT

Contracts signed 1latest 27 Oct 2025

Awarded to	Value	Date	Status
GRANICUS-FIRMSTEP LIMITEDSME	£106,076 †	—	Awarded

Contracts

Provision of Email Marketing Platform / Tool · GRANICUS-FIRMSTEP LIMITEDSME
Signed
27 Oct 2025
Value
£106,076
Period
1 Dec 2025 – 30 Nov 2028 · up to 30 Nov 2030 with extensions
Status
active
Extensions
The contract for the new solution will be awarded for a period of 3 years, with an optional extension of up to an additional 2 years.

Contracting authority & participating public bodies

Merseytravel

Contracting authorityPublic authority - sub-central government GB-PPON: PJQR-8469-DXQD 1 Mann Island, Liverpool, North West, L3 1BPContact email

Bidders & participating suppliers

1 commercial party on the notice

GRANICUS-FIRMSTEP LIMITEDAwarded supplierGB-COH: 04283951GB-PPON: PJJY-8811-PLBX Ground Floor 3 Wellbrook Court, Cambridge, East of England, CB3 0NAContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender27 Oct 2025, 08:15 GMT