Find a TenderAwarded without competitionContract performance notice
Published 18 Sept 2025, 14:05 BST

Official UK procurement notice

Provision of Dynamic Systems

Official notice

Authority: Government Commercial Agency (Central government)

Direct award
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£1,600,000published award · exc. VAT
Awarded 18 Sept 2025no call for competition
Awarded to NQC Ltd

What is being bought

Published requirement description

Crown Commercial Service (CCS) is seeking to establish a single

agreement for the ongoing provision of a digital platform for the

support and maintenance of registration and sign in services, support

and maintenance of existing Dynamic Purchasing Systems and LVPS

(Low Value Purchase System), functionality to support the delivery of

new Dynamic Markets and the provision of the Modern Slavery

Assessment Tool (MSAT).

The contract is designed to be a replacement to consolidate existing

service requirements, which are currently delivered via two separate

contracts, RM6101 CCS & CCSO24A27-1, into one combined

agreement for all required services. The new agreement should cover

the term 1st October 2025 through until no later than 28th February

2029.

The lotProcurement structure

single lot · no lot value published

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
18 Sept 2025, 14:05 BST
Last source update
22 Sept 2026, 10:21 BST
Authority reference
CCTS25B56
FTS notice number
2026/S 000-089460
Latest notice
Contract performance notice (UK9)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-059d31 Find a Tender
Why no open competition
Single Suppliers Technical Reasons; Additional Repeat Extension Partial Replacement
Published justification

Following the introduction of PA23, all DPS' that have been let under

PCR2015 must expire no later than 24 February 2029. Given that

these DPS' are live procurements and are on a platform which has

been integrated with CDP, the cost and time of change would be

significant therefore due to technical and legislative reasons a direct

award to the incumbent supplier, to maintain continuity, is the best

option.

How it was run

Official notice
Submission deadline
—

Timeline

29 Sept 2025 → 22 Sept 2026 · 2 dates
  1. Standstill ends387 days ago
    29 Sept 2025, 23:59 BST
  2. Notice published30 days ago
    22 Sept 2026, 10:21 BST

Notice history

5 events · 4 releases on Find a Tender · since 18 Sept 2025
  1. Transparency notice published
    18 Sept 2025, 14:05 BST
    UK5
  2. Contract award notice published
    18 Sept 2025, 15:00 BST
    UK6
  3. Contract signature expected
    30 Sept 2025, 23:59 BST
    scheduled
  4. Contract details notice published
    1 Oct 2025, 11:13 BST
    UK7
  5. Contract performance notice published
    22 Sept 2026, 10:21 BST
    UK9
Routine re-releases (4)
  • 2025-09: 1 release · 18 Sept 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,600,0001 award exc. VAT
Contracts signed 1latest 30 Sept 2025
Awarded toValueDateStatus
NQC Ltd1 Oct 2025 – 28 Feb 2029£1,600,00018 Sept 2025Awarded

Contracts

  • Provision of Dynamic Systems · NQC Ltd

    Signed
    30 Sept 2025
    Value
    £1,600,000
    Period
    1 Oct 2025 – 28 Feb 2029
    Status
    active
    3 agreed KPIs: Availability · Help Desk Availability · System Response Time
    • Availability, The Supplier System and the Operational Services shall be Available ≥ 99% of the time during the relevant Service Period 96% in a Service Period 2% for each percent (or part thereof) below the OSL
    • Help Desk Availability, ≥ 90% of calls to the Helpdesk Service answered in ≤ 30 seconds during the relevant Service Period and≥ 98% of calls to the Helpdesk Service answered ≤ 60 seconds during the relevant Service Period. Calls to the Helpdesk Service receiving an automated response or placed into a queuing system shall be deemed not to have been answered. > 85% of calls answered in > 30 seconds; or > 94% of calls answered in > 60 seconds, in a Service Period 0.5% for each percentage point (or part thereof) below the OSL
    • System Response Time, The Supplier System Response Time (including, for the avoidance of doubt, the time taken for any necessary processing) shall be on average within ≤ 5 seconds variance during a Service Period. > 10 seconds variance in a Service Period 0.5% for each percentage point (or part thereof) below the OSL
    • Good - performance is meeting or exceeding the KPI Availability · to 30 Jun 2026
    • Good - performance is meeting or exceeding the KPI Help Desk Availability · to 30 Jun 2026
    • Good - performance is meeting or exceeding the KPI System Response Time · to 30 Jun 2026

Contracting authority & participating public bodies

Crown Commercial Service

Contracting authorityPublic authority - central government GB-PPON: PBZB-4962-TVLR 9th Floor, The Capital, Old Hall Street, Liverpool, North West, L3 9PPContact email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • NQC LIMITEDAwarded supplierGB-COH: 04854362GB-PPON: PMRC-4557-DPTJ Paragon Mill, Jersey Street, Ancoats, Manchester, North West, M4 6JAContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract performance notice contractContract performance noticeUK9Contract performance notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender