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AwardedFind a Tender · award

Provision of Communicator Guide and Intervenor Services

Buyer: Hertfordshire County Council →

BuyerHertfordshire County Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published8 May 2025

What is being bought

This is an 18 month contract to provide communicator guide and intervenor services. Communicator guides work with people who acquire deafblindness, helping them with everyday tasks such as shopping, going to the doctors and going to the gym. The guides are trained in safe guiding skills to support with mobility. They will help the Deafblind person to adjust to life as their eyesight and hearing gets worse. For example, they might train the person to use hands-on signing or the Deafblind manual alphabet. Intervenors work with children and adults who have had deafblindness from birth. Their role is similar to a communicator guide but they will also help to develop a special communication system.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThe current provider of these services gave sudden and unexpected notice to the Council on 29th January 2025 that they would not provide these services beyond 31st March 2025. The Council sought to negotiate a 4 month extension to this, which was refused, however the provider did agree to extend for a shorter period. The Council is therefore making an urgent direct award to a single replacement provider. The service is required to enable the Council to fulfil its legal obligations - local authorities are required to act under the "Care and Support for Deafblind Children and Adults Policy Guidance" under Section 7 of the Local Authority Social Services Act 1970 (for children) and section 78 of the Care Act 2014 (for adults). They have to: • provide appropriate services for deafblind people • provide specially trained one-to-one support workers when necessary • provide accessible information for deafblind people
Rationale classificationsurgency
Special regimelightTouch
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

1

Statusactive
Value£904,000

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0505ac
Latest release ID019673-2025
Latest release timestampThu May 08 2025 11:00:35 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
8 May 2025award, contract019673-2025
22 Apr 2025award, contract016259-2025
22 Apr 2025award, contract016252-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (3 releases)
8 May 2025 · 019673-2025 · award, contract
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22 Apr 2025 · 016259-2025 · award, contract
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22 Apr 2025 · 016252-2025 · award, contract
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}