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AwardedFind a Tender · award

Provision of Agent Portal Solution

Buyer: De Montfort University →

BuyerDe Montfort University
StatusAwarded
DeadlineNot published
ValueValue not published
Published5 Sept 2025

What is being bought

De Montfort University (DMU) recruits thousands of students from across the world to study at its main campus in Leicester as well as campuses overseas. Currently, a high percentage of these students are recruited in collaboration with international agents who support students through the process and receive a commission should the student go on to enrol at DMU. DMU does not, as yet, have an efficient system to receive and process applications submitted via agents and is currently heavily reliant on manual excel and document uploads to SAP which, when applications are in their thousands, is a time-consuming and inefficient model. DMU therefore now require an ‘off-the-shelf’ Agent Portal Solution, already in operation at UK HE and/or overseas institutions and must come with the potential for integration with SAP, to facilitate this future area of development for the University.

Delivery location

UK

Categories

Software package and information systems 48000000

Lot details

Lot 1

Provision of Agent Portal Solution for De Montfort University as per the Statement of Requirements and other provisions set out in our Invitation to Tender reference 2153/24.

Statuscancelled

Award criteria
Quality — 80%
price — Price 20%

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 485,2341 median · 8.9 average (1,891 of 5,234 with a bid count)1.7 average (2,173 of 5,234 with named award suppliers)Not published
Same buyer1Not publishedNot publishedNot published
Delivery region: UK1,3841 median · 21.1 average (437 of 1,384 with a bid count)3 average (508 of 1,384 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Provision of Agent Portal Solution

Statusactive
Value£864,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04be0d
Latest release ID054451-2025
Latest release timestampFri Sep 05 2025 16:49:04 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categorygoods
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
5 Sept 2025award, contract054451-2025
22 Nov 2024tender037843-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "id": "054451-2025",
  "tag": [
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    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 3,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 2,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 3,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-09-05T17:49:04+01:00",
  "ocid": "ocds-h6vhtk-04be0d",
  "buyer": {
    "id": "GB-FTS-33545",
    "name": "De Montfort University"
  },
  "awards": [
    {
      "id": "054451-2025-2153/24-1",
      "title": "Provision of Agent Portal Solution",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-75854",
          "name": "Flywire Payments Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "2153/24",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Potential Renewal Terms of 1+1+1+1+1 years after expiry of the Initial Term of 5 years."
        },
        "hasOptions": true,
        "description": "Provision of Agent Portal Solution for De Montfort University as per the Statement of Requirements and other provisions set out in our Invitation to Tender reference 2153/24.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "80%"
            },
            {
              "type": "price",
              "description": "Price 20%"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "De Montfort University, The Gateway, Leicester, LE1 9BH."
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "Provision of Agent Portal Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "De Montfort University (DMU) recruits thousands of students from across the world to study at its main campus in Leicester as well as campuses overseas. Currently, a high percentage of these students are recruited in collaboration with international agents who support students through the process and receive a commission should the student go on to enrol at DMU. DMU does not, as yet, have an efficient system to receive and process applications submitted via agents and is currently heavily reliant on manual excel and document uploads to SAP which, when applications are in their thousands, is a time-consuming and inefficient model. DMU therefore now require an ‘off-the-shelf’ Agent Portal Solution, already in operation at UK HE and/or overseas institutions and must come with the potential for integration with SAP, to facilitate this future area of development for the University.",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-33545",
      "name": "De Montfort University",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "Leicester",
        "postalCode": "LE1 9BH",
        "countryName": "United Kingdom",
        "streetAddress": "The Gateway, Leicester, LE1 9BH."
      },
      "details": {
        "url": "http://www.dmu.ac.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "legalName": "De Montfort University"
      },
      "contactPoint": {
        "name": "Paul Whitehall, Category Manager ICT.",
        "email": "paul.whitehall@dmu.ac.uk"
      },
      "additionalContactPoints": [
        {
          "email": "paul.whitehall@dmu.ac.uk"
        }
      ]
    },
    {
      "id": "GB-FTS-75854",
      "name": "Flywire Payments Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Flywire Payments Limited"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "054451-2025-2153/24-1",
      "title": "Provision of Agent Portal Solution",
      "value": {
        "amount": 864000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "054451-2025-2153/24-1",
      "dateSigned": "2025-09-05T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
5 Sept 2025 · 054451-2025 · award, contract
{
  "id": "054451-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 3,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 2,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 3,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-09-05T17:49:04+01:00",
  "ocid": "ocds-h6vhtk-04be0d",
  "buyer": {
    "id": "GB-FTS-33545",
    "name": "De Montfort University"
  },
  "awards": [
    {
      "id": "054451-2025-2153/24-1",
      "title": "Provision of Agent Portal Solution",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-75854",
          "name": "Flywire Payments Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "2153/24",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Potential Renewal Terms of 1+1+1+1+1 years after expiry of the Initial Term of 5 years."
        },
        "hasOptions": true,
        "description": "Provision of Agent Portal Solution for De Montfort University as per the Statement of Requirements and other provisions set out in our Invitation to Tender reference 2153/24.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "80%"
            },
            {
              "type": "price",
              "description": "Price 20%"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "De Montfort University, The Gateway, Leicester, LE1 9BH."
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "Provision of Agent Portal Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "De Montfort University (DMU) recruits thousands of students from across the world to study at its main campus in Leicester as well as campuses overseas. Currently, a high percentage of these students are recruited in collaboration with international agents who support students through the process and receive a commission should the student go on to enrol at DMU. DMU does not, as yet, have an efficient system to receive and process applications submitted via agents and is currently heavily reliant on manual excel and document uploads to SAP which, when applications are in their thousands, is a time-consuming and inefficient model. DMU therefore now require an ‘off-the-shelf’ Agent Portal Solution, already in operation at UK HE and/or overseas institutions and must come with the potential for integration with SAP, to facilitate this future area of development for the University.",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-33545",
      "name": "De Montfort University",
      "roles": [
        "buyer",
        "reviewBody",
        "reviewContactPoint"
      ],
      "address": {
        "region": "UK",
        "locality": "Leicester",
        "postalCode": "LE1 9BH",
        "countryName": "United Kingdom",
        "streetAddress": "The Gateway, Leicester, LE1 9BH."
      },
      "details": {
        "url": "http://www.dmu.ac.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
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          },
          {
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            "description": "Education"
          }
        ]
      },
      "identifier": {
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      },
      "contactPoint": {
        "name": "Paul Whitehall, Category Manager ICT.",
        "email": "paul.whitehall@dmu.ac.uk"
      },
      "additionalContactPoints": [
        {
          "email": "paul.whitehall@dmu.ac.uk"
        }
      ]
    },
    {
      "id": "GB-FTS-75854",
      "name": "Flywire Payments Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
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      },
      "identifier": {
        "legalName": "Flywire Payments Limited"
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    }
  ],
  "language": "en",
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    {
      "id": "054451-2025-2153/24-1",
      "title": "Provision of Agent Portal Solution",
      "value": {
        "amount": 864000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "054451-2025-2153/24-1",
      "dateSigned": "2025-09-05T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
22 Nov 2024 · 037843-2024 · tender
{
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  "date": "2024-11-22T14:24:11Z",
  "ocid": "ocds-h6vhtk-04be0d",
  "buyer": {
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  "tender": {
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        "options": {
          "description": "Potential Renewal Terms of 1+1+1+1+1 years after expiry of the Initial Term of 5 years."
        },
        "renewal": {
          "description": "The Contract will provide for further potential Renewal Terms of 1+1+1+1+1 years from expiry of the Initial Term on 31st March 2030."
        },
        "hasOptions": true,
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        "contractPeriod": {
          "endDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2025-04-01T00:00:00+01:00"
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          "variantPolicy": "notAllowed"
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    "items": [
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    "documents": [
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    "submissionMethod": [
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    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "submissionMethodDetails": "https://in-tendhost.co.uk/demontfort/aspx/Home",
    "procurementMethodDetails": "Open procedure"
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      "address": {
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      "identifier": {
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      "contactPoint": {
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