Official UK procurement notice
Provision of Actors for Family Liaison Officer Training
Authority: Ministry of Justice (Central government)
What is being bought
Published requirement descriptionThis notice confirms that the Authority is awarding a contract for the provision of actors to support the delivery of Family Liaison Officer (FLO) training within His Majesty’s Prison and Probation Service (HMPPS).
Family Liaison Officers are responsible for maintaining communication with a prisoner’s next of kin, including making initial contact and supporting families whilst handling sensitive discussions. To undertake this role, all FLOs complete a four-day training programme delivered by Prison Learning Design and Delivery (PLD&D) within HMPPS. The programme equips FLOs with the skills required to support family members through grief and bereavement following a prisoner’s death, as well as following a terminal illness diagnosis.
The procurement was conducted through the Ministry of Justice’s E-Sourcing Portal, Jaggaer, under reference ITT_10839 – Provision of Actors for Family Liaison Officer Training.
Tenders were evaluated to identify the Supplier offering the Most Advantageous Tender (MAT), representing the best value for money in accordance with the published evaluation methodology. The assessment methodology used to determine the MAT was Price Per Quality Point (PPQP).
Following completion of the evaluation and moderation process, the Authority has made the decision to award the contract in accordance with the outcome of the procurement process.
- The authority expects to re-tender this requirement around 21 Apr 2031, 23:59 BST.
CPV: Education and training services
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£115,200
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (4)
- Quality, realism and consistency: 30%
- Capacity and Resilience: 40%
- Professional conduct, boundaries and welfare: 20%
- Social value: 10%
Published award criteria (4)
- Quality, realism and consistency
- Capacity and Resilience
- Professional conduct, boundaries and welfare
- Social value
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 21 Apr 2031
- First published
- 28 Apr 2026, 10:44 BST
- Last source update
- 9 Oct 2026, 09:45 BST
- Award evaluation window
- Submission end – 1 Oct 2026
- FTS notice number
2026/S 000-074782- Accelerated
- Light touch contract
- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-068c55Find a Tender
How it was run
Official notice- Submission deadline
- 26 Aug 2026, 14:00 BST
- Clarification deadline
- 20 Aug 2026, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
28 Apr 2026 → 4 Nov 2026 · 11 dates- Planning notice published181 days ago28 Apr 2026, 10:44 BST
- Market engagement167 days ago11 May 2026, 23:59 BST
Market Engagement will be taking place on the 12th May 2026 and will be held virtually via Microsoft Teams;
- 10am-10:45am – Market Engagement Presentation from HMPPS and MoJ Commercial. The objective of this session is for the Authority to provide an insight into our requirement and a chance for both the Authority and suppliers to ask questions in a group setting.
- 11am-4:30pm - Optional supplier one-to-one meetings, available upon request. There will be eight 30-minute slots available, and the Authority will allocate the time slots on a first come, first served basis. The objective of these sessions is for the Authority to ask questions which will be shared within the Presentation, and for suppliers to answer and ask any of their own questions in a private setting.
Please register your interest through the messaging function of 'PQQ_577 - Provision of Actors for Family Liaison Officer Training' in the MoJ Jaggaer Portal by no later than 12pm Monday 11th May. Providers are limited to an attendance of two members of staff. Please include the following detail in your message;
- Full name(s) of attendees
- Company/organisation name
- Contact details (E-mail)
- Confirmation if you would like a separate one to one session
If you do not already have a Jaggaer account please register to create an account via the following link - ministryofjusticecommercial.bravosolution.co.uk ↗
If you have any issues registering, please contact 0845 0100 132 or email [email protected].
This notice is for Information only and the Authority reserves the right to not proceed to tender. Additionally the Authority (MoJ) reserves the right to discontinue the tendering process and not to award the contract.
The information contained in this notice, including information relating to the nature and scope of the requirements, the estimated value, the service classification of this requirement or the list of CPV codes, is only indicative of current thinking and is neither exhaustive nor binding and the Authority reserves the right at it's absolute discretion to amend it at the time of issue of any further notices or at any other time. The publication of this notice in no way obliges the Authority to commence any competitive tender process. The Authority is not / shall not be
liable for any costs incurred by those expressing an interest in participating in this market engagement exercise. Any contracts are subject to the relevant legal and Cabinet Office controls and policies. The Authority reserves the right to source items included through other means (e.g. an existing contract or framework).
- Next notice expected125 days ago22 Jun 2026, 23:59 BST
- Tender notice published80 days ago6 Aug 2026, 14:05 BST
- Clarification questions by66 days ago20 Aug 2026, 17:00 BST
- Submission deadline60 days ago26 Aug 2026, 14:00 BST
- Award decision expected by24 days ago1 Oct 2026, 23:59 BST
- Assessment summaries sent17 days ago9 Oct 2026, 00:00 BST
- Latest notice published17 days ago9 Oct 2026, 09:45 BST
- Standstill ends5 days ago20 Oct 2026, 23:59 BST
- Today26 Oct 2026
- Contract startsin 9 days4 Nov 2026
Notice history
9 events · 3 releases on Find a Tender · since 28 Apr 2026- Preliminary market engagement notice published28 Apr 2026, 10:44 BSTUK2
- Tender notice published6 Aug 2026, 14:05 BSTUK4
- Published value updated to £115,2006 Aug 2026, 14:05 BSTwas £105,833
- Status changed to active6 Aug 2026, 14:05 BST
- Procurement method changed6 Aug 2026, 14:05 BST
- Deadline published: 26 Aug 2026, 14:00 BST6 Aug 2026, 14:05 BST
- Contract award notice published9 Oct 2026, 09:45 BSTUK6
- Status changed to complete9 Oct 2026, 09:45 BST
- Contract signature expected10 Nov 2026, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Emergency Services Solutions Ltd11 Nov 2026 – 10 Nov 2031 | £104,000 | 5 Oct 2026standstill to 20 Oct 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5final-stage tenders | 5 | 5 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Emergency Services Solutions LtdAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender