Find a TenderAwarded
Published 4 Aug 2022, 23:13 BST

Official UK procurement notice

Provision of Account Based Ticketing Solution

Official notice

Authority: MERSEYRAIL ELECTRICS 2002 LIMITED (Public body)

2 lotsServicesNegotiated procedure with prior call for competitionMax 2 lots per supplier
Budget not disclosedValue not published
Submissions closed 1 Sept 2022awarded 13 May 2024
Awarded to iBlocks Limited, Fujitsu Services Ltd2 awards

What is being bought2 lots · detail below

Published requirement description

Contract to provide an Account Based Ticketing Solution which was let under two Lots, Lot 1 - Account Based Ticketing Solution and Lot 2 - Handheld Devices. The purpose of the contract is to provide the following:

  • A 'token agnostic' ABT solution which will support journey 'taps' from EMV and ITSO will be procured.
  • Improving customer journeys by modernising ticketing, offering improved accessibility, flexibility, and best value fares;
  • Enabling integration with other transport operators across multiple modes within the Liverpool City Region;
  • Supporting changes adopted through the multi operator zonal review;
  • Introducing a financially sustainable solution that makes best use of existing infrastructure and recent investments, including PVALs and the Smart Metro Portal;
  • Help protect and grow revenue; and
  • Adopt a sustainable retail solution that aligns with local and national ticketing strategies

CPV: For transport tickets · Public transport services by railways · Ticket-validation machines · Transport tickets

Lots and requirements (2)Procurement structure

2 lots · no lot values published · win at most 2 of them
Lot #1Account Based Ticketing SolutionAwarded

Merseyrail are working in close partnership with Liverpool City Region Combined Authority (LCRCA) to transform customer journeys so that customers can benefit from a pay as you go (PAYG) Account Based Ticketing system (ABTS). This aligns with the 'London style ticketing' which is a vision endorsed by Merseyrail and the Metro Mayer of the Liverpool City Region.

Lot 1 consists of the provision of account based ticketing software using ITSO, EMV and Barcode.

Delivery: North West · Merseyside, please refer to the Tender Documents for further information on the Merseyrail Network.
Extensions: Option to extend by up to 2 x 12 months or to the end of the Merseyrail and Merseytravel concession agreement (July 2028) whichever is the sooner. In the event the Merseyrail concession is extended beyond July 2028, Merseyrail reserves the right to further extend the contract in 12 month increments to a maximum duration of 6 years in total.Second stage: up to 5 candidates invited to tenderVariant bids: not allowedElectronic catalogue: required
Lot #2Handheld DevicesAwardedRenewal

Account Based Ticket enable handheld devices that will be used to collect passenger 'taps' whilst on the network.

The 'tap' will be sent to the Account Based Ticketing Solution which will determine appropriate course of action. Devices will be used n varied working conditions including, on board trains and at stations.

Delivery: North West · Merseyside, please refer to the tender document for further information on the Merseyrail Netowork.
Extensions: Option to extend by up to 2 x 12 months or to the end of the Merseyrail and Merseytravel concession agreement (July 2028) whichever is the sooner. In the event the Merseyrail concession is extended beyond July 2028, Merseyrail reserves the right to further extend the contract in 12 month increments to a maximum duration of 6 years in total. · Option to extend to the end of the concession agreement between Merseyrail and Merseytravel (July 2028).Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Successive reduction
Candidates will be reduced successively across stages

Procedure terms & legal framework

From the official record
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
4 Aug 2022, 23:13 BST
Last source update
14 May 2024, 15:48 BST
Authority reference
2022/S 000-021490
FTS notice number
2024/S 000-015333
Classification (CPV)
For transport ticketsPublic transport services by railwaysTicket-validation machinesTransport tickets
Delivery area
North West (UKD6)
Official registry OCID
ocds-h6vhtk-035924 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Merseyrail Electrics 2002 Ltd will incorporate a standstill period, following award of the contract. The period shall commence on the day following award notification, and shall be in accordance with the Utilities Contracts Regulations 2016, and all subsequent amendments and directives.

At present, this standstill period shall be no less than 10 calendar days. This period allows unsuccessful tenders to seek further debriefing from Merseyrail Electrics 2002 Ltd before the Contract is entered into.

The Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed, or at risk of harm by a breach of the rules, to take action. Any such action must be brought within 30 day (or the first working day thereafter) of the date when the aggrieved party knew or ought reasonably have known about the alleged breach. Where a contract has not been entered into, the Court may order the setting aside of the award decision, or order the authority to amend any document and may award damages. If the Contract has been entered into, the Court may only award damages.

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
1 Sept 2022
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Sept 2022 → 14 May 2024 · 4 dates
  1. Submission deadline
    1 Sept 2022
  2. Invitations to tender expected
    12 Sept 2022, 00:00 BST
  3. Bids must remain valid until
    31 Jan 2023, 23:59 GMT
  4. Notice published
    14 May 2024, 15:48 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    14 May 2024, 15:48 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Bids received 6
Contracts signed 2latest 13 May 2024

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Account Based Ticketing Solution3bids———
2 · Handheld Devices3bids———

Contracting authority & participating public bodies

MERSEYRAIL ELECTRICS 2002 LIMITED

Contracting authorityPublic bodyRailway services GB-COH: 04356933 Rail House,Lord Nelson Street, LIVERPOOL, North West, L11JFContact name, email Published organisation website ↗

Bidders & participating suppliers

2 commercial parties on the notice
  • Fujitsu Services LimitedAwarded supplierGB-COH: 00096056 Lovelace Road, Bracknell, South East, RG12 8SN
  • iBlocks LimitedAwarded supplierGB-COH: 3949810 Nexus, Discovery Way, Leeds, Yorkshire & Humber, LS2 3AA

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.