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AwardedFind a Tender · award

Provision of a Supported Living Service within Supported Accommodation

Buyer: North Ayrshire Council →

BuyerNorth Ayrshire Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published27 Nov 2025

What is being bought

NAC and The North Ayrshire Health and Social Care Partnership wish to work in partnership with providers to deliver a high-quality care and support service within two Supported Accommodation Housing sites in North Ayrshire. Both sites are owned by North Ayrshire Council. The Supported Accommodation Housing sites within the scope of this service are: - -Lot 1: Bessie Dunlop Court, Dalry (15 units: 12 x 1 bed & 3x 2 bed plus staff base) -Lot 2: Castlecraigs Court, Glasgow Street, Ardrossan (13 units: 13x1 bed plus staff base) The supported accommodation service is for adults aged 18 years and over with either a Learning Disability, Physical or Sensory Disability, or Mental Health difficulty. The service provides vulnerable people with access to on-site 24/7 personal and social care support, community health and housing support services. The scope of the service will encompass support to manage and maintain a tenancy providing personalised supports to individuals; and to achieve individual outcomes aligned to personal support plans. Support will include:- -Personal Care -Housing Support -Other practical support required to maintain their tenancy The contract will be let on The North Ayrshire Health and Social Care Partnership Standard Terms and Conditions. The total budget for this requirement will be 15,296,039.20 GBP. The contract will be in place for a total of 10 years, initially for a 4-year period, with an option to extend by 72 months. The applicable regulations will be The Public Contracts (Scotland) Regulations 2015 Light touch regime for services.

Delivery location

UKM93 · UKM93

Categories

Social work services 85310000Social work services with accommodation 85311000Social work and related services 85300000

Lot details

Bessie Dunlop Court, Dalry

Lot 1: Bessie Dunlop Court, Dalry (15 units: 12 x 1 bed & 3x 2 bed plus staff base) The Service will support Service Users safely in the community to access social, vocational, recreational, and other activities. Additional information: Referring to II.2.7 Duration - The contract will be in place for a total of 10 years, initially for a 4-year period, with an option to extend by 72 months.

Lot 2: Castlecraigs Court, Glasgow Street, Ardrossan

Lot 2: Castlecraigs Court, Glasgow Street, Ardrossan (13 units: 13x1 bed plus staff base) The Service will support Service Users safely in the community to access social, vocational, recreational, and other activities. Additional information: Referring to II.2.7 Duration - The contract will be in place for a total of 10 years, initially for a 4-year period, with an option to extend by 72 months.

What is included

ItemCategoryQuantity
1Social work services with accommodation, Social work servicesNot published
2Social work services with accommodation, Social work servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Social work services (85310000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3731 median · 19.7 average (22,929 of 38,373 with a bid count)1.8 average (24,591 of 38,373 with named award suppliers)10 comparable price pairs
Same buyer322 median · 2.7 average (17 of 32 with a bid count)1.2 average (17 of 32 with named award suppliers)Not published
Delivery region: UKM93733 median · 5.1 average (40 of 73 with a bid count)3.1 average (40 of 73 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Bessie Dunlop Court, Dalry

Statusactive
Value£7,527,212

Lot 2: Castlecraigs Court, Glasgow Street, Ardrossan

Statusactive
Value£7,810,009

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-055829
Latest release ID077807-2025
Latest release timestampThu Nov 27 2025 15:51:41 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source2
Tender items in source2
Tender documents in source0
Awards in latest release2
Contracts in latest release2
Parties in latest release4

Notice history

DateEventReference
27 Nov 2025award, contract077807-2025
3 Jul 2025tender037051-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    ],
    "title": "Provision of a Supported Living Service within Supported Accommodation",
    "status": "complete",
    "procedure": {
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    },
    "legalBasis": {
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    "description": "NAC and The North Ayrshire Health and Social Care Partnership wish to work in partnership with providers to deliver a high-quality care and support service within two Supported Accommodation Housing sites in North Ayrshire. Both sites are owned by North Ayrshire Council.\nThe Supported Accommodation Housing sites within the scope of this service are: -\n-Lot 1: Bessie Dunlop Court, Dalry (15 units: 12 x 1 bed & 3x 2 bed plus staff base)\n-Lot 2: Castlecraigs Court, Glasgow Street, Ardrossan (13 units: 13x1 bed plus staff base)\nThe supported accommodation service is for adults aged 18 years and over with either a Learning Disability, Physical or Sensory Disability, or Mental Health difficulty. The service provides vulnerable people with access to on-site 24/7 personal and social care support, community health and housing support services.\nThe scope of the service will encompass support to manage and maintain a tenancy providing personalised supports to individuals; and to achieve individual outcomes aligned to personal support plans.\nSupport will include:-\n-Personal Care\n-Housing Support\n-Other practical support required to maintain their tenancy\nThe contract will be let on The North Ayrshire Health and Social Care Partnership Standard Terms and Conditions.\nThe total budget for this requirement will be 15,296,039.20 GBP.  The contract will be in place for a total of 10 years, initially for a 4-year period, with an option to extend by 72 months.\nThe applicable regulations will be The Public Contracts (Scotland) Regulations 2015 Light touch regime for services.",
    "classification": {
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    "mainProcurementCategory": "services",
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  },
  "parties": [
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}
Complete JSON history (2 releases)
27 Nov 2025 · 077807-2025 · award, contract
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      "value": {
        "amount": 7527211.96,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "077807-2025-1",
      "dateSigned": "2025-10-14T00:00:00+01:00"
    },
    {
      "id": "077807-2025-2",
      "title": "Lot 2: Castlecraigs Court, Glasgow Street, Ardrossan",
      "value": {
        "amount": 7810008.89,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "077807-2025-2",
      "dateSigned": "2025-10-14T00:00:00+01:00"
    }
  ],
  "description": "(SC Ref:817002)",
  "initiationType": "tender"
}
3 Jul 2025 · 037051-2025 · tender
{
  "id": "037051-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-07-03T11:41:20+01:00",
  "ocid": "ocds-h6vhtk-055829",
  "buyer": {
    "id": "GB-FTS-1083",
    "name": "North Ayrshire Council"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000801740"
    }
  ],
  "tender": {
    "id": "NAC/5213",
    "lots": [
      {
        "id": "1",
        "title": "Bessie Dunlop Court, Dalry",
        "status": "active",
        "description": "Lot 1: Bessie Dunlop Court, Dalry (15 units: 12 x 1 bed & 3x 2 bed plus staff base)\nThe Service will support Service Users safely in the community to access social, vocational, recreational, and other activities. Additional information: Referring to II.2.7 Duration - The contract will be in place for a total of 10 years, initially for a 4-year period, with an option to extend by 72 months.",
        "contractPeriod": {
          "durationInDays": 1440
        }
      },
      {
        "id": "2",
        "title": "Lot 2: Castlecraigs Court, Glasgow Street, Ardrossan",
        "status": "active",
        "description": "Lot 2: Castlecraigs Court, Glasgow Street, Ardrossan (13 units: 13x1 bed plus staff base)\nThe Service will support Service Users safely in the community to access social, vocational, recreational, and other activities. Additional information: Referring to II.2.7 Duration - The contract will be in place for a total of 10 years, initially for a 4-year period, with an option to extend by 72 months.",
        "contractPeriod": {
          "durationInDays": 1440
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85311000",
            "scheme": "CPV",
            "description": "Social work services with accommodation"
          },
          {
            "id": "85310000",
            "scheme": "CPV",
            "description": "Social work services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKM93"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85311000",
            "scheme": "CPV",
            "description": "Social work services with accommodation"
          },
          {
            "id": "85310000",
            "scheme": "CPV",
            "description": "Social work services"
          }
        ]
      }
    ],
    "title": "Provision of a Supported Living Service within Supported Accommodation",
    "value": {
      "amount": 15296039.2,
      "currency": "GBP"
    },
    "status": "active",
    "procedure": {
      "features": "http://www.gov.scot/Topics/Government/Procurement"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "description": "NAC and The North Ayrshire Health and Social Care Partnership wish to work in partnership with providers to deliver a high-quality care and support service within two Supported Accommodation Housing sites in North Ayrshire. Both sites are owned by North Ayrshire Council.\nThe Supported Accommodation Housing sites within the scope of this service are: -\n-Lot 1: Bessie Dunlop Court, Dalry (15 units: 12 x 1 bed & 3x 2 bed plus staff base)\n-Lot 2: Castlecraigs Court, Glasgow Street, Ardrossan (13 units: 13x1 bed plus staff base)\nThe supported accommodation service is for adults aged 18 years and over with either a Learning Disability, Physical or Sensory Disability, or Mental Health difficulty. The service provides vulnerable people with access to on-site 24/7 personal and social care support, community health and housing support services.\nThe scope of the service will encompass support to manage and maintain a tenancy providing personalised supports to individuals; and to achieve individual outcomes aligned to personal support plans.\nSupport will include:-\n-Personal Care\n-Housing Support\n-Other practical support required to maintain their tenancy\nThe contract will be let on The North Ayrshire Health and Social Care Partnership Standard Terms and Conditions.\nThe total budget for this requirement will be 15,296,039.20 GBP.  The contract will be in place for a total of 10 years, initially for a 4-year period, with an option to extend by 72 months.\nThe anticipated contract start date will be 1 April 2026.\nLot 1 budget - 7,507,000.80 GBP.\nLot 2 budget - 7,789,038.40 GBP.\nThe applicable regulations will be The Public Contracts (Scotland) Regulations 2015 Light touch regime for services.",
    "tenderPeriod": {
      "endDate": "2025-08-04T12:00:00+01:00"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "classification": {
      "id": "85300000",
      "scheme": "CPV",
      "description": "Social work and related services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "otherRequirements": {
      "reductionCriteria": "Bidders will be required to have a minimum “general” yearly turnover the last 3 years:\n-Lot 1 – Bessie Dunlop Court, Dalry, KA24 5FA - 1,126,050.12 GBP\n-Lot 2 – Castlecraigs Court, Glasgow Street, Ardrossan, KA22 8EP - 1,168,355.76 GBP\nBidders who can't meet the required level of turnover will be excluded from the process. Where turnover information is not available, the bidder must state the date which they were set up or started trading."
    },
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "technical",
          "description": "The bidder is enrolled in the relevant trade registers kept in its country of establishment, bidders must be registered with Companies House or equivalent.\nBidders must be registered with The Care Inspectorate as both Housing Support with Care at Home and will maintain registration throughout the duration of the contract.\nIt is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:\nEmployer’s (Compulsory) Liability Insurance = 5M GBP in respect of any one event\nhttp://www.hse.gov.uk/pubns/hse40.pdf\nPublic Liability Insurance 10M GBP in respect of any one event"
        }
      ]
    },
    "awardCriteriaDetails": "This procurement is based on a 100% quality ratio.  Please see PCS-Tender for further information.\nThe contract will be in place for a potential of 10 years, initially for a 4-year period, with an option to extend by 72 months.",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-1083",
      "name": "North Ayrshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM93",
        "locality": "Irvine",
        "postalCode": "KA12 8EE",
        "countryName": "United Kingdom",
        "streetAddress": "Cunninghame House, Friars Croft"
      },
      "details": {
        "url": "http://www.north-ayrshire.gov.uk",
        "buyerProfile": "http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "North Ayrshire Council"
      },
      "contactPoint": {
        "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
        "email": "laurakeane@north-ayrshire.gov.uk"
      }
    },
    {
      "id": "GB-FTS-4006",
      "name": "Kilmarnock Sheriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Kilmarnock",
        "postalCode": "KA1 1ED",
        "countryName": "United Kingdom",
        "streetAddress": "Sheriff Court House, St Marnock Street"
      },
      "details": {
        "url": "https://www.scotcourts.gov.uk/"
      },
      "identifier": {
        "legalName": "Kilmarnock Sheriff Court"
      },
      "contactPoint": {
        "telephone": "+44 1563550024"
      }
    }
  ],
  "language": "en",
  "description": "Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process.\nBidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process.\nCompleted experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope.\nPlease note the same examples/references can be used over both lots.\nBidders who intend to use a supply chain to deliver the requirements detailed in the Contract Notice, must confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. This will include confirmation that they have the systems in place to pay subcontractors through the supply chain promptly and effectively, and provide evidence when requested of:\na) their standard payment terms.\nb) ≥95% of all supply chain invoices being paid on time (in accordance with the terms of contract) in the last financial year.\nBidders unable to confirm (b) must provide an improvement plan, signed by their Director, which improves payment performance.\nBidders are required to confirm the supplier's staff have the following relevant educational and professional qualifications: Staff and managers require to be registered with the SSSC.\nBidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2C.1.\nQuality Management Procedures\n1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management.\nHealth and Safety Procedures\n2. The bidder must hold a UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum OR A documented policy regarding health and safety.  See attachment at SPD question 4D.1.\nEnvironmental Management Procedures\n1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate or the bidder must have a regularly reviewed documented policy regarding environmental management, see attachment at SPD question 4D.2.\nThe buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 29399. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\nA sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nCommunity benefits will be required on a mandatory basis for:\n- Employment\n- Employability & Skills\n- SMEs\n- TSOs\n- Education\n- Community Wish List (http://northayrshire.community/community-benefits-wishlist- application-form/)\n(SC Ref:801740)",
  "initiationType": "tender"
}