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Provision of a Non-Emergency Patient Transport Service and a Renal Patient Transport Service for NHS Surrey Heartlands Integrated Care Board

Health services
UK
Published value
Not published
Submission deadline Not published
Lots published2
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NHS Surrey Heartlands Integrated Care Board: "Provision of a Non-Emergency Patient Transport Service and a Renal Patient Transport Service for NHS Surrey Heartlands Integrated Care Board". Published status: complete. Published value: Value not published. 2 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNHS Surrey Heartlands Integrated Care BoardScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: NHS Surrey Heartlands Integrated Care Board
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for NHS Surrey Heartlands Integrated Care Board. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4.5Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 2 active published awards; 2 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNHS Surrey Heartlands Integrated Care Board
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published29 Sept 2023, 15:51 BST
Last source update29 Sept 2023, 15:51 BST
Recurring procurementNot published
ClassificationHealth services
Delivery area
UK
OCIDocds-h6vhtk-03b0c3
What is being bought
The Awarding Authority procured Non-Emergency Patient Transport Services under two Lots. The incumbent ICB arrangements for these services will terminate at midnight on 31st March 2024. The two Lots let under this contract are: • Lot 1 Non-Emergency Patient Transport Service (excluding Renal Dialysis) • Lot 2 Non-Emergency Patient Transport Renal Dialysis Service The contracts awarded will commence 1st April 2024 at one second past midnight for a minimum term of 5 years. Surrey Heartlands ICB is committed to the development and implementation of a new NEPT Service that delivers benefits to all stakeholders through a patient centred approach and shared vision that: • enables true system partnership working and incentivisation of excellent patient care and value for money. • includes health and social care providers in its planning, commissioning and management of NEPTS to ensure that transport is considered in wider pathway improvements as an integral part of service development and discharge planning, and influences outpatient, renal, mental health and social services considerations. • offers effective coordination with local transport operators and small / medium enterprises (including specialist mental health transport providers where necessary) to maximise use of available resources and ensure resilience arrangements are in place. • works with local authorities, to explore future scope for collaborative/aligned coordination and delivery of local non-specialist transport arrangements works with neighbouring ICSs to better manage journeys of patients who cross ICS boundaries, and any other aspects of common interest where economies of scale may be useful to consider. • provides sustainable and flexible care, operating across extended hours, that contributes to health prevention and keeping people well • delivers high patient and service user satisfaction by way of excellent customer care mechanisms • ensures alignment to the Surrey Heartlands 'ICS Green Plan'
What changed
From the official release history
  1. Official notice release published
    29 Sept 2023, 15:51 BST
  2. Buyer information updated
    29 Sept 2023, 15:51 BST
  3. Status changed to complete
    29 Sept 2023, 14:12 BST
  4. Official notice release published
    29 Sept 2023, 14:12 BST
  5. Submission deadline changed to published date
    29 Sept 2023, 14:12 BST
  6. Status changed to active
    17 Apr 2023, 10:12 BST
  7. Official notice release published
    17 Apr 2023, 10:12 BST
  8. Submission deadline changed to 5 May 2023, 12:00 BST
    17 Apr 2023, 10:12 BST
  9. Status changed to planned
    9 Mar 2023, 08:50 GMT
  10. Official notice release published
    9 Mar 2023, 08:50 GMT
  11. Buyer information updated
    9 Mar 2023, 08:50 GMT
Lots and requirements (2)
Published by the contracting authority
  • Lot 1 · #1
    Non-Emergency Patient Transport Service (excluding Renal Dialysis)
    cancelled
    Published valueNot published
    Lot 1 service requirements: • Booking and coordination – a single point of eligibility assessment, booking, co-ordination and brokerage for NEPTS across Surrey Heartlands ICS including signposting to alternate free or paid for provisions where appropriate; co-ordination and booking systems need to be interoperable across different providers. • Specialist Transport – vehicles that are designed for the primary purpose of transporting people who require treatment; they will likely be required to register with the Care Quality Commission (CQC). • Non-Specialist Transport – offering scope for new models of delivery; not usually required to register with the CQC. • Guidance and signposting to Financial Support Schemes – considerations for financial support schemes that can support NEPTS such as the Healthcare Travel Costs Scheme (HTCS)
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Non-Emergency Patient Transport Renal Dialysis Service
    cancelled
    Published valueNot published
    Lot 2 service requirements: • Booking, coordination and triage – a single point of brokering and managing patient journeys for and on behalf of, Surrey Heartlands patients requiring transportation for the purposes of attending Renal Dialysis appointments. • Specialist Transport – vehicles that are designed for the primary purpose of transporting people who require treatment; adapted vehicle or support from staff they will likely be required to register with the Care Quality Commission (CQC). • Non-Specialist Transport – offering scope for new models of delivery; such as private hire/taxis and community transport not usually required to register with the CQC.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    29 Sept 2023, 15:51 BST
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Contract active
    Signed 28 Sept 2023, 00:00 BST · £33,667,480
  5. Contract active
    Signed 28 Sept 2023, 00:00 BST · £10,140,835
Commercial outcome and competition
Awards
ERS Transition Limited, trading as EMED Group
Not published · Not published · active
ERS Transition Limited, trading as EMED Group
Not published · Not published · active
Contracts
Non-Emergency Patient Transport Service (excluding Renal Dialysis)
£33,667,480 · signed 28 Sept 2023, 00:00 BST · active
Non-Emergency Patient Transport Renal Dialysis Service
£10,140,835 · signed 28 Sept 2023, 00:00 BST · active
Bid statistics
bids: 5 (lot 1)
electronicBids: 5 (lot 1)
foreignBidsFromEU: 1 (lot 1)
foreignBidsFromNonEU: 5 (lot 1)
smeBids: 1 (lot 1)
bids: 4 (lot 2)
electronicBids: 4 (lot 2)
foreignBidsFromEU: 1 (lot 2)
foreignBidsFromNonEU: 4 (lot 2)
smeBids: 1 (lot 2)
Buyer and organisations in this procedure

NHS Surrey Heartlands Integrated Care Board

Contracting authority GB-FTS-93905
View buyer profile

  • NHS Surrey Heartlands Integrated Care Board
    buyer
    centralPurchasingBody

    Cedar Court, 36 Guildford Road, Leatherhead, UK, KT22 9AE
    seun.ayandipo@nhs.net
    +44 1306646816

  • ERS Transition Limited, trading as EMED Group
    supplier

    Angels Wing 1 Whitehouse Street Hunslet, Leeds, UK

  • ERS Transition Limited, trading as EMED Group
    supplier

    Angels Wing 1 Whitehouse Street Hunslet, Leeds, UK, LS10 1AD

  • Surrey Heartlands ICB
    reviewBody

    Dukes Court, Duke Street Woking Surrey, Surrey, GU21 5BH
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published