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Official procurement procedure

Provision of a Health and Social Care Communication Support Service in Northern Ireland, for People who are Deaf, deafblind and Hard of Hearing

Interpretation services
Translation services
Northern Ireland (UKN)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Procurement and Logistics Service: "Provision of a Health and Social Care Communication Support Service in Northern Ireland, for People who are Deaf, deafblind and Hard of Hearing". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityProcurement and Logistics ServiceScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Procurement and Logistics Service
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Procurement and Logistics Service. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
8.9Bids / Report
15.9% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 305 active published awards; 301 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityProcurement and Logistics Service
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published31 Mar 2023, 10:59 BST
Last source update31 Mar 2023, 10:59 BST
Recurring procurementNot published
ClassificationInterpretation services, Translation services
Delivery area
Northern Ireland (UKN)
OCIDocds-h6vhtk-036b1a
What is being bought
The Department of Health, Northern Ireland, plan to appoint a single provider to deliver a Communication Support Services to allow communication between Deaf, deafblind and Hard of Hearing people and hearing people, in attendance, or via video conferencing settings. The Provider shall provide the following Services: • BSL/ISL Sign Language Interpreters (Face to Face) • BSL/ISL Sign Language Interpreters (Remote: Video Relay Interpreting and Video Interpretation) • BSL/ISL Deaf Intralingual Interpreters (Relay Interpreters) • BSL/ISL Translators • Interpreters for deafblind people • Lip speakers • Note takers • Speech to Text Reporting Given the growing presence of ethnic minorities with different language needs there is an expectation that the provider will provide a service that responds to the specific needs of all Service Users, including language provision for those for whom BSL or ISL is not a native language.
What changed
From the official release history
  1. tender value changed
    31 Mar 2023, 10:59 BST
  2. Status changed to complete
    31 Mar 2023, 10:59 BST
  3. Official notice release published
    31 Mar 2023, 10:59 BST
  4. Submission deadline changed to published date
    31 Mar 2023, 10:59 BST
  5. Published value updated to £5,000,000
    23 Sept 2022, 15:47 BST
  6. Status changed to active
    23 Sept 2022, 15:47 BST
  7. Official notice release published
    23 Sept 2022, 15:47 BST
  8. Submission deadline changed to 26 Oct 2022, 15:00 BST
    23 Sept 2022, 15:47 BST
  9. Buyer information updated
    23 Sept 2022, 15:47 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    Status not published
    Published valueNot published
    The Department of Health, Northern Ireland, plan to appoint a single provider to deliver a Communication Support Services to allow communication between Deaf, deafblind and Hard of Hearing people and hearing people, in attendance, or via video conferencing settings. The Provider shall provide the following Services: • BSL/ISL Sign Language Interpreters (Face to Face) • BSL/ISL Sign Language Interpreters (Remote: Video Relay Interpreting and Video Interpretation) • BSL/ISL Deaf Intralingual Interpreters (Relay Interpreters) • BSL/ISL Translators • Interpreters for deafblind people • Lip speakers • Note takers • Speech to Text Reporting Given the growing presence of ethnic minorities with different language needs there is an expectation that the provider will provide a service that responds to the specific needs of all Service Users, including language provision for those for whom BSL or ISL is not a native language. Additional information: The Service is Demand led so the total Value of the Contract may increase in line with actual demand
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    31 Mar 2023, 10:59 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 31 Mar 2023, 00:00 BST · £5,000,000
Commercial outcome and competition
Awards
Hands That Talk, SIGN LANGUAGE INTERACTIONS LIMITED
Not published · Not published · active
Contracts
Contract
£5,000,000 · signed 31 Mar 2023, 00:00 BST · active
Bid statistics
bids: 3 (lot 1)
electronicBids: 3 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 3 (lot 1)
smeBids: 1 (lot 1)
Buyer and organisations in this procedure

Procurement and Logistics Service

Contracting authority GB-FTS-423
View buyer profile

  • Procurement and Logistics Service
    buyer

    77 Boucher Crescent, Belfast, UK, BT12 6HU
    DSCCbids@hscni.net

  • Department of Health Northern Ireland, Strategic Planning and Performance Group
    reviewBody

    Belfast, BT2 8BS

  • Hands That Talk
    supplier

    Dungiven, UKN, BT47 4LG
    Info@handsthattalk.co.uk

  • SIGN LANGUAGE INTERACTIONS LIMITED
    supplier

    112 Cornwall Street South, GLASGOW, UK, G41 1AA
    bbarrick@signvideo.co.uk
    +44 1292269542
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published