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Published 23 Sept 2022, 15:47 BST

Official UK procurement notice

Provision of a Health and Social Care Communication Support Service in Northern Ireland, for People who are Deaf, deafblind and Hard of Hearing

Official notice

Authority: Procurement and Logistics Service

ServicesOpen procedureSME suitable
Published estimate£5,000,000exc. VAT
Submissions closed 26 Oct 2022awarded 31 Mar 2023
Awarded to Hands That Talk, Sign Language Interactions Limited

What is being bought

Published requirement description

The Department of Health, Northern Ireland, plan to appoint a single provider to deliver a Communication Support Services to allow communication between Deaf, deafblind and Hard of Hearing people and hearing people, in attendance, or via video conferencing settings. The Provider shall provide the following Services:

  • BSL/ISL Sign Language Interpreters (Face to Face)
  • BSL/ISL Sign Language Interpreters (Remote: Video Relay Interpreting and Video Interpretation)
  • BSL/ISL Deaf Intralingual Interpreters (Relay Interpreters)
  • BSL/ISL Translators
  • Interpreters for deafblind people
  • Lip speakers
  • Note takers
  • Speech to Text Reporting Given the growing presence of ethnic minorities with different language needs there is an expectation that the provider will provide a service that responds to the specific needs of all Service Users, including language provision for those for whom BSL or ISL is not a native language.
  • How the procedure runs: https://etendersni.gov.uk/epps/home.do

CPV: Interpretation services · Translation services

The lotProcurement structure

single lot · value published
Lot #1Published value£5,000,000

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Most Economically Advantageous Tender

Shortlisting
See Tender Documents as www.etendersni.gov.uk

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Sept 2022, 15:47 BST
Last source update
31 Mar 2023, 10:59 BST
FTS notice number
2023/S 000-009420
Classification (CPV)
Interpretation servicesTranslation services
Delivery area
Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-036b1a Find a Tender
How it runs
Contract terms
Electronic trading
e-invoicing allowed · electronic payment
Performance terms

See Tender Documents as www.etendersni.gov.uk ↗

How it was run

Official notice
Submission deadline
26 Oct 2022, 15:00 BST
Submission channel
{"written"}
Accepted languages
en

Timeline

26 Oct 2022 → 31 Mar 2023 · 2 dates
  1. Submission deadline
    26 Oct 2022, 15:00 BST
  2. Notice published
    31 Mar 2023, 10:59 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    31 Mar 2023, 10:59 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £5,000,0001 contract exc. VAT
Bids received 31 from SMEs
Contracts signed 1latest 31 Mar 2023
Awarded toValueDateStatus
Hands That Talk, Sign Language Interactions Limitedjoint awardContract£5,000,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic · 3 from abroad1——

Contracting authority & participating public bodies

Procurement and Logistics Service

Contracting authorityMinistry or any other national or federal authority, including their regional or local subdivisionsHealth 77 Boucher Crescent, Belfast, UK, BT12 6HUContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Department of Health Northern Ireland, Strategic Planning and Performance GroupReview body Belfast
  • The Procurement and Logistics ServiceReview body Belfast

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.