Provision of a Dementia Advisor Service

NHS Gloucestershire Integrated Care Board (GICB) seeks expressions of interest from suitably qualified organisations that have the necessary capability and capacity to provide a Dementia Advisor Service in Gloucestershire.

 The DA Service will be delivered county-wide and be able to adapt the service offer at neighbourhood level to support local delivery arrangements that are in place or anticipated.

 The DA Service will work with ICS partners to strengthen the support for individuals to live in their community well with dementia, and for informal carers/family to support and care well in the community

 The service will enable individuals and their informal carers/family to access low-level community resources for sustained support

 Staff delivering the Dementia Advisor (DA) service will have appropriate skills and knowledge for supporting those with dementia:

o dementia training: all staff will have Tier 1 dementia awareness and those in direct contact with those living with dementia will have Tier 2 basic skills that are compliant with Dementia Training Standards Framework www.skillsforhealth.org.uk ↗ and Gloucestershire's Dementia Training And Education Strategy

o Staff will be confident and competent in supporting individuals to improve their health and wellbeing, and to self-manage their condition as appropriate and able.

o Safeguarding

o Mental capacity

o Equality and diversity

o Confidentiality

 The service will have capacity to support on average 1600 individuals per month, providing active support to 1250 individuals with around a further 350 individuals being offered minimal maintenance support.

 The average DA caseload will be of 200 individuals supported using a range of contact: telephone, email, letter, home visit, video calls or contact at a group activity

 The DA service:

o will offer broad access to the service and will have a timely response to referrals

o will offer a range of interventions according to the preference of individual. For example; telephone, email, face to face or group activity

o advice and guidance will draw on range of resources that are evidence based, culturally appropriate and aligned with the Gloucestershire Dementia Strategy's key messages

o will proactively engage with communities to identify and understand issues and challenges in accessing the service. The service will align with the local Dementia Strategy in improving accessible and appropriate support to those who are isolated, younger or members of minority ethnic groups

o will support an individual's family/friends to care by educating, training and providing information resources as well as signposting to other countywide opportunities

 The DA service plays a key role in the Gloucestershire Integrated Care System's (ICS) Dementia Strategy and will:

o commit to local priorities and standards for dementia care. For example: information governance, personalised care, shared care

o complement Gloucestershire's health and social care dementia service, supporting the principles of integration and multidisciplinary team (MDT) approach

o engage with ICS partners to support One Gloucestershire Ageing Well Programme aims

GICB is seeking to enter into a contract with the preferred bidder for an initial period of 3-years with an option to extend for a further 2-year period. The successful bidder will receive an annual contract value of £190,848 for the contract period (including the 2-year extension option). Organisations interested in providing this service should register on the In-Tend e-procurement portal (in-tendhost.co.uk/gloucestershireccg ↗) and express interest no later than 5pm, Wednesday 19 April 2023. Associated Invitation to Tender (ITT) documentation will then be made available for bidding organisations to access. Completed ITT submissions must be returned via the In-Tend portal no later than noon, Friday 28 April 2023.