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Professional Contact Center Staff Outsourcing – British Council MENA

Call centre
UK
Published value
Not published
Submission deadline 31 May 2021, 22:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: British Council : "Professional Contact Center Staff Outsourcing – British Council MENA". Published status: active. Published value: Value not published. 1 published lot. Recorded submission deadline: 31 May 2021, 22:00 BST. See the official notice for participation instructions.
Contracting AuthorityBritish Council Scope & CategoriesNot publishedSubmission Window
Closed
31 May 2021, 22:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: British Council
Market Analytics
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Derived from OCDS awards & bid statistics
Published history for British Council . These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityBritish Council
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published18 Apr 2021, 08:01 BST
Last source update18 Apr 2021, 08:01 BST
Recurring procurementYes
ClassificationCall centre
Delivery area
UK
OCIDocds-h6vhtk-02a73e
What is being bought
British Council is looking to engage a supplier for outsourcing call center agents to operate the Regional Contact Center for the British Council based in Egypt
What changed
From the official release history
  1. Status changed to active
    18 Apr 2021, 08:01 BST
  2. Official notice release published
    18 Apr 2021, 08:01 BST
  3. Submission deadline changed to 31 May 2021, 22:00 BST
    18 Apr 2021, 08:01 BST
  4. Buyer information updated
    18 Apr 2021, 08:01 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published valueNot published
    British Council is looking to engage a supplier for outsourcing call centre agents to operate the Regional Contact Centre for the British Council based in Egypt
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    18 Apr 2021, 08:01 BST
  2. Submission deadline
    31 May 2021, 22:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

British Council

Contracting authority GB-FTS-12872
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published