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Official procurement procedure

Procurement of Immigration Telephone Advice Services from 1 June 2021

Legal services
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The Legal Aid Agency: "Procurement of Immigration Telephone Advice Services from 1 June 2021". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityThe Legal Aid AgencyScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: The Legal Aid Agency
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for The Legal Aid Agency. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
11.8Bids / Report
15.7% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 51 active published awards; 51 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityThe Legal Aid Agency
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published21 May 2021, 22:45 BST
Last source update21 May 2021, 22:45 BST
Recurring procurementNot published
ClassificationLegal services
Delivery area
UK
OCIDocds-h6vhtk-02b408
What is being bought
On 10 December 2020, the Legal Aid Agency (“LAA”) published an invitation to tender for Civil Legal Aid, Immigration Telephone Advice Services (“ITA Services”) in England and Wales from 1 June 2021 on its e-Tendering portal. In accordance with the LAA’s right to do so pursuant to paragraph 5.24 of the Invitation to Tender Information for Applicants (“IFA”) document, the LAA cancelled the procurement process in its entirety on 30 April 2021. The LAA notified applicants and published a cancellation notice on its website on that date. For completeness a Contract Award Notice is also being published. This means that the LAA did not proceed with the award of any ITA Services contracts under that procurement process. The LAA received insufficient compliant tenders that met the minimum quality requirements. The procurement process therefore did not result in the award of any contracts to provide ITA Services from 1 June 2021. To ensure on-going access to ITA Services for Clients beyond 1 June 2021, the LAA has extended the existing contract with the current ITA Services provider (Optimus Law Ltd) for a period of 12 months to 31 May 2022. During this time the LAA and Ministry of Justice are undertaking a review of the ITA service to consider the commission of this service in the future. Further information can be found: https://www.gov.uk/government/publications/immigration-telephone-advice-services-from-june-2021
What changed
From the official release history
  1. Status changed to complete
    21 May 2021, 22:45 BST
  2. Official notice release published
    21 May 2021, 22:45 BST
  3. Buyer information updated
    21 May 2021, 22:45 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    On 10 December 2020, the Legal Aid Agency (“LAA”) published an invitation to tender for Civil Legal Aid, Immigration Telephone Advice Services (“ITA Services”) in England and Wales from 1 June 2021 on its e-Tendering portal. In accordance with the LAA’s right to do so pursuant to paragraph 5.24 of the Invitation to Tender Information for Applicants (“IFA”) document, the LAA cancelled the procurement process in its entirety on 30 April 2021. The LAA notified applicants and published a cancellation notice on its website on that date. For completeness a Contract Award Notice is also being published. This means that the LAA did not proceed with the award of any ITA Services contracts under that procurement process. The LAA received insufficient compliant tenders that met the minimum quality requirements. The procurement process therefore did not result in the award of any contracts to provide ITA Services from 1 June 2021. To ensure on-going access to ITA Services for Clients beyond 1 June 2021, the LAA has extended the existing contract with the current ITA Services provider (Optimus Law Ltd) for a period of 12 months to 31 May 2022. During this time the LAA and Ministry of Justice are undertaking a review of the ITA service to consider the commission of this service in the future. Further information can be found: https://www.gov.uk/government/publications/immigration-telephone-advice-services-from-june-2021
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    21 May 2021, 22:45 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 28 Apr 2021, 00:00 BST · £173,724
Commercial outcome and competition
Awards
Optimus Law Ltd
Not published · Not published · active
Contracts
Contract to deliver ITA Services for a period of 12 months from 1 June 2021 to 31 May 2022 1 June 2021 to 31 May 2022
£173,724 · signed 28 Apr 2021, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

The Legal Aid Agency

Contracting authority GB-FTS-7990
View buyer profile

  • The Legal Aid Agency
    buyer

    102 Petty France, London, UKI32, SW1H 9AJ
    civiltenders@justice.gov.uk

  • Centre for Dispute Resolution
    mediationBody

    70 Fleet Street, London, EC4Y 1EU

  • Legal Aid Agency
    reviewBody
    reviewContactPoint

    102 Petty France, London, SW1H 9AJ
    civiltenders@justice.gov.uk

  • Optimus Law Ltd
    supplier

    10 New Bartholomew Street, Digbeth, UKG31, B5 5QS
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleOn 30 April 2021 the LAA cancelled its procurement process for the award of contracts to deliver ITA Services as the procurement process did not result in the award of any contracts. To ensure on-going access to ITA Services for Clients beyond 1 June 2021, the LAA has extended the existing contract with the current ITA Services Provider (Optimus Law Ltd) for a period of 12 months to 31 May 2022.