Official UK procurement notice
Proactive Intervention Offer · UK public procurement notice
Authority: Norfolk County Council (Local council)
What is being bought7 lots · detail below
Published requirement descriptionNorfolk County Council sought to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area, and on occasion younger people who may be suitable to be supported through this offer too.
Individuals will have been proactively identified at a risk of falls and interventions will deliver outcomes around:
a) Ageing Well, including strength and mobility training, physical exercise and movement;
b) Social connection, including participation in local community groups;
c) Information and advice to support ageing well, including managing money and accessing services.
The Provider will support approximately 800 people per year (per Health and Wellbeing Partnership).
- No preliminary market engagement: A Prior information notice was issued under the previous legislation. Details of the notice can be found here: https://www.find-tender.service.gov.uk/Notice/003425-2025 Notice identifier: 2025/S 000-003425 A market engagement session was held virtually on Tuesday 18th February 2025. The details of this session and supporting information were published on In-Tend and are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/norfolkcc/aspx/Home.
CPV: Health and social work services
Lots and requirements (7)Procurement structure
7 lots · all with a published value (£6,000,000 together) · same conditions of participation on every lot · same evaluation weights on every lotLot #1BrecklandAwardedRenewalPublished value£840,000
Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable).
Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around:
a) Aging Well, including strength and mobility training, physical exercise and movement;
b) Social connection, including participation in local community groups;
c) Information and advice to support aging well, including managing money and accessing services.
The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this.
Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 1
- Economic & financial standing
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.
- Technical & professional ability
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1
Lot #2BroadlandAwardedRenewalPublished value£780,000
Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable).
Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around:
a) Aging Well, including strength and mobility training, physical exercise and movement;
b) Social connection, including participation in local community groups;
c) Information and advice to support aging well, including managing money and accessing services.
The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this.
Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 2
- Economic & financial standing
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.
- Technical & professional ability
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1
Lot #3Great YarmouthAwardedRenewalPublished value£900,000
Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable).
Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around:
a) Aging Well, including strength and mobility training, physical exercise and movement;
b) Social connection, including participation in local community groups;
c) Information and advice to support aging well, including managing money and accessing services.
The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this.
Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 3
- Economic & financial standing
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.
- Technical & professional ability
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1
Lot #4Kings Lynn and West NorfolkAwardedRenewalPublished value£900,000
Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable).
Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around:
a) Aging Well, including strength and mobility training, physical exercise and movement;
b) Social connection, including participation in local community groups;
c) Information and advice to support aging well, including managing money and accessing services.
The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this.
Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 4
- Economic & financial standing
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.
- Technical & professional ability
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1
Lot #5North NorfolkAwardedRenewalPublished value£900,000
Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable).
Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around:
a) Aging Well, including strength and mobility training, physical exercise and movement;
b) Social connection, including participation in local community groups;
c) Information and advice to support aging well, including managing money and accessing services.
The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this.
Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 5
- Economic & financial standing
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.
- Technical & professional ability
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1
Lot #6NorwichAwardedRenewalPublished value£900,000
Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable).
Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around:
a) Aging Well, including strength and mobility training, physical exercise and movement;
b) Social connection, including participation in local community groups;
c) Information and advice to support aging well, including managing money and accessing services.
The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this.
Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 6
- Economic & financial standing
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.
- Technical & professional ability
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1
Lot #7South NorfolkAwardedRenewalPublished value£780,000
Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable).
Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around:
a) Aging Well, including strength and mobility training, physical exercise and movement;
b) Social connection, including participation in local community groups;
c) Information and advice to support aging well, including managing money and accessing services.
The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this.
Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 7
- Economic & financial standing
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.
- Technical & professional ability
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (4)
- Learning Together: 25%
- Value for Money: 25%
- Person Centred Outcomes: 25%
- Commitment to Collaboration and Community: 25%
Published award criteria (4)
- Learning Together
- Value for Money
- Person Centred Outcomes
- Commitment to Collaboration and Community
- Economic & financial standing
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.
- Technical & professional ability
Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA, CPTPP)
- Recurring procurement
- Unspecified in notice
- First published
- 16 May 2025, 14:04 BST
- Last source update
- 30 Dec 2025, 11:09 GMT
- Award evaluation window
- Submission end – 1 Jul 2025
- Authority reference
NCCT43119- FTS notice number
2025/S 000-022244- Accelerated
- Light touch contract
- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0515e5Find a Tender- Contract terms summary
As per the terms and conditions issued with this procurement
- Risks
Norfolk County Council has joined the government's Devolution Priority Programme.
This process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. A consultation is under way.
Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.
How it was run
Official notice- Submission deadline
- 9 Jun 2025, 12:00 BST
- Clarification deadline
- 2 Jun 2025, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
This procurement will be managed electronically via the Councils e-procurement system. To participate in this procurement, applicants must first be registered on the system at in-tendhost.co.uk/norfolkcc ↗. Full instructions for registration and use of the system can be found at in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗. Once registered you will be able to see the procurement project under the tenders section and express an interest to view the documentation and access any clarifications. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing [email protected].
Timeline
16 May 2025 → 30 Dec 2025 · 8 dates- Tender notice published16 May 2025, 14:04 BST
- Clarification questions by2 Jun 2025, 17:00 BST
- Submission deadline9 Jun 2025, 12:00 BST
- Contract starts1 Jul 2025, 00:00 BST
- Award decision expected by1 Jul 2025, 23:59 BST
- Assessment summaries sent21 Jul 2025, 00:00 BST
- Standstill ends30 Jul 2025, 23:59 BST
- Latest notice published294 days ago30 Dec 2025, 11:09 GMT
Notice history
5 events · 3 releases on Find a Tender · since 16 May 2025- Tender notice published16 May 2025, 14:04 BSTUK4
- Contract award notice published21 Jul 2025, 17:09 BSTUK6
- Status changed to complete21 Jul 2025, 17:09 BST
- Contract signature expected31 Jul 2025, 23:59 BSTscheduled
- Contract details notice published30 Dec 2025, 11:09 GMTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 4 · Kings Lynn and West Norfolk1 award | |||
| King's Lynn and West Norfolk Borough Council31 Jul 2025 – 30 Jul 2027 · up to 29 Jul 2029Extensions: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. · Options: The right to additional purchases while the contract is valid. The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered. | £900,000 | 21 Jul 2025 | Awarded |
| Across several lots2 awards | |||
| Community Action NorfolkSMEVCSE31 Jul 2025 – 30 Jul 2027 · up to 29 Jul 2029Extensions: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months · Options: The right to additional purchases while the contract is valid. The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered. | £1,740,000 | 21 Jul 2025 | Awarded |
| Norfolk Citizens Advice31 Jul 2025 – 30 Jul 2027 · up to 29 Jul 2029Extensions: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. · Options: The right to additional purchases while the contract is valid. The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered. | £3,360,000 | 21 Jul 2025 | Awarded |
Contracts
Contract 1 · Community Action NorfolkSMEVCSE
- Signed
- 22 Aug 2025
- Value
- £1,740,000
- Period
- 22 Aug 2025 – 21 Aug 2027 · up to 20 Aug 2029 with extensions
- Status
- active
- Extensions
- The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months
- Options
- The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.
Contract 2 · Norfolk Citizens Advice
- Signed
- 22 Aug 2025
- Value
- £3,360,000
- Period
- 22 Aug 2025 – 21 Aug 2027 · up to 20 Aug 2029 with extensions
- Status
- active
- Extensions
- The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months
- Options
- The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.
Contract 3 · King's Lynn and West Norfolk Borough Council
- Signed
- 22 Aug 2025
- Value
- £900,000
- Period
- 22 Aug 2025 – 21 Aug 2027 · up to 20 Aug 2029 with extensions
- Status
- active
- Extensions
- The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months
- Options
- The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Breckland | 4final-stage tenders | 4 | 2 | — |
| 2 · Broadland | 4final-stage tenders | 3 | 1 | — |
| 3 · Great Yarmouth | 5final-stage tenders | 4 | 1 | — |
| 4 · Kings Lynn and West Norfolk | 4final-stage tenders | 3 | 1 | — |
| 5 · North Norfolk | 4final-stage tenders | 3 | 2 | — |
| 6 · Norwich | 2final-stage tenders | 2 | 1 | — |
| 7 · South Norfolk | 4final-stage tenders | 3 | 1 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
3 commercial parties on the notice- Community Action NorfolkAwarded supplier
- King's Lynn and West Norfolk Borough CouncilAwarded supplier
- Norfolk Citizens AdviceAwarded supplier
Official documents & specifications (13)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender