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Published 10 Apr 2025, 11:07 BST

Official UK procurement notice

Proactive Intervention Offer · UK public procurement notice

Official notice

Authority: Norfolk County Council (Local council)

7 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: East of England (UKH15)
Published estimate£6,000,000total for 7 lots · £7,200,000 inc. VAT
Submissions closed 12 May 2025
Lots 7see the lot list below
Contract term 2 yrsends 1 Jul 2027 · up to 1 Jul 2029 with extensions · starts 1 Jul 2025
Notice summaryFrom the published notice

Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Published lot titles: Breckland; Broadland; Great Yarmouth; Kings Lynn and West Norfolk; North Norfolk; Norwich; South Norfolk.

What is being bought7 lots · detail below

Published requirement description

Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable).

Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around:

a) Aging Well, including strength and mobility training, physical exercise and movement;

b) Social connection, including participation in local community groups;

c) Information and advice to support aging well, including managing money and accessing services.

The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this.

Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.

1

  • No preliminary market engagement: A Prior information notice was issued under the previous legislation. Details of the notice can be found here: https://www.find-tender.service.gov.uk/Notice/003425-2025 Notice identifier: 2025/S 000-003425 A market engagement session was held virtually on Tuesday 18th February 2025. The details of this session and supporting information were published on In-Tend and are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/norfolkcc/aspx/Home.

CPV: Health and social work services

Lots and requirements (7)Procurement structure

7 lots · all with a published value (£6,000,000 together) · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1BrecklandRenewal 2 yrsSMEVCSEPublished value£840,000
Contract period: 1 Jul 2025 – 1 Jul 2027 (2 yrs) · up to 1 Jul 2029 with extensionsValue: £840,000 exc. VAT · £1,008,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered. · The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.
85000000 Health and social work services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

  • Technical & professional ability

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Lot #2BroadlandRenewal 2 yrsSMEVCSEPublished value£780,000
Contract period: 1 Jul 2025 – 1 Jul 2027 (2 yrs) · up to 1 Jul 2029 with extensionsValue: £780,000 exc. VAT · £936,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered. · The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.
85000000 Health and social work services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

  • Technical & professional ability

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Lot #3Great YarmouthRenewal 2 yrsSMEVCSEPublished value£900,000
Contract period: 1 Jul 2025 – 1 Jul 2027 (2 yrs) · up to 1 Jul 2029 with extensionsValue: £900,000 exc. VAT · £1,080,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered. · The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.
85000000 Health and social work services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

  • Technical & professional ability

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Lot #4Kings Lynn and West NorfolkRenewal 2 yrsSMEVCSEPublished value£900,000
Contract period: 1 Jul 2025 – 1 Jul 2027 (2 yrs) · up to 1 Jul 2029 with extensionsValue: £900,000 exc. VAT · £1,080,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered. · The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.
85000000 Health and social work services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

  • Technical & professional ability

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Lot #5North NorfolkRenewal 2 yrsSMEVCSEPublished value£900,000
Contract period: 1 Jul 2025 – 1 Jul 2027 (2 yrs) · up to 1 Jul 2029 with extensionsValue: £900,000 exc. VAT · £1,080,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered. · The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.
85000000 Health and social work services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

  • Technical & professional ability

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Lot #6NorwichRenewal 2 yrsSMEVCSEPublished value£900,000
Contract period: 1 Jul 2025 – 1 Jul 2027 (2 yrs) · up to 1 Jul 2029 with extensionsValue: £900,000 exc. VAT · £1,080,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered. · The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.
85000000 Health and social work services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

  • Technical & professional ability

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Lot #7South NorfolkRenewal 2 yrsSMEVCSEPublished value£780,000
Contract period: 1 Jul 2025 – 1 Jul 2027 (2 yrs) · up to 1 Jul 2029 with extensionsValue: £780,000 exc. VAT · £936,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered. · The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.
85000000 Health and social work services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

  • Technical & professional ability

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 7 lots
Quality: 100%
Published sub-criteria (4)
  • Learning Together: 25%
  • Value for Money: 25%
  • Person Centred Outcomes: 25%
  • Commitment to Collaboration and Community: 25%
Published award criteria (4)
  • Learning Together
  • Value for Money
  • Person Centred Outcomes
  • Commitment to Collaboration and Community
Conditions of participation · identical on every lot2
  • Economic & financial standing

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

  • Technical & professional ability

    Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
10 Apr 2025, 11:07 BST
Last source update
10 Apr 2025, 11:07 BST
Award evaluation window
Submission end – 1 Jul 2025
Authority reference
NCCT43119
FTS notice number
2025/S 000-014225
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work services
Delivery area
East of England (UKH15)
Official registry OCID
ocds-h6vhtk-05006a Find a Tender
Contract terms summary

As per the terms and conditions issued with this procurement

Review and risk notes
Risks

Norfolk County Council has joined the government's Devolution Priority Programme.

This process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. A consultation is under way.

Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
12 May 2025, 11:00 BST
Clarification deadline
5 May 2025, 11:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

This procurement will be managed electronically via the Councils e-procurement system. To participate in this procurement, applicants must first be registered on the system at in-tendhost.co.uk/norfolkcc ↗. Full instructions for registration and use of the system can be found at in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗. Once registered you will be able to see the procurement project under the tenders section and express an interest to view the documentation and access any clarifications. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing [email protected].

Timeline

10 Apr 2025 → 1 Jul 2025 · 5 dates
  1. Tender notice published
    10 Apr 2025, 11:07 BST
  2. Clarification questions by
    5 May 2025, 11:00 BST
  3. Submission deadline
    12 May 2025, 11:00 BST
  4. Contract starts
    1 Jul 2025, 00:00 BST
  5. Award decision expected by
    1 Jul 2025, 23:59 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    10 Apr 2025, 11:07 BST
    UK4

Contracting authority & participating public bodies

Norfolk County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDYH-3246-XWTR County Hall, Martineau Lane, Norwich, East of England, NR1 2DHContact email

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender