Official UK procurement notice
PRO005175-Services-Contract-HR Advice & Case Management Services
Authority: United Utilities Water Limited (Public body)
Sectors: Business Services & Consultancy (79) Delivery: North West (UKD)
Awarded value£1,250,000published award · exc. VAT
Awarded 29 Oct 2026no call for competition
Awarded to AdviserPlus Business Solutions Ltd
Notice summary
This is a managed HR Advisory and case management service, provided directly to line managers across UU. It is also interlinked with a separate agreement for Occupational Health services.
What is being bought
Published requirement descriptionThis is a managed HR Advisory and case management service, provided directly to line managers across UU. It is also interlinked with a separate agreement for Occupational Health services.
Service provision includes:
- HR employee relations advice and guidance content hosted on the company intranet
- Telephone-based HR advisory support for managers
- A case and call management platform to log, manage and track HR matters
- Management information reporting
- Links to separate Occupational Health arrangements where required
The lotProcurement structure
single lot · no lot value publishedCommercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £1,250,0001 award exc. VAT
| Awarded to | Value | Date | Status |
|---|---|---|---|
| AdviserPlus Business Solutions Ltd1 Apr 2027 – 31 Mar 2029 · up to 31 Mar 2030Extensions: An extension period of 1 year may be enacted if agreed by both parties | £1,250,000 | 29 Oct 2026 | Awarded |
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 30 Oct 2026, 10:02 GMT
- Last source update
- 30 Oct 2026, 10:16 GMT
- FTS notice number
2026/S 000-103024- Latest notice
- Contract award notice (UK6)
- Delivery area
- Official registry OCID
ocds-h6vhtk-07944fFind a Tender
- Why no open competition
- Single Suppliers Technical Reasons; Additional Repeat Extension Partial Replacement
- Published justification
The Authority considers that only Adviserplus can currently provide the fully integrated end-to-end HR case management and advisory service due to:
- Established system integrations
- Embedded operational processes
- Business continuity requirements
- Alignment with UU HR policies
- The absence of a reasonable alternative solution that could be implemented without disproportionate technical and operational disruption.
Notice history
3 events · 2 releases on Find a Tender · since 30 Oct 2026- Transparency notice published30 Oct 2026, 10:02 GMTUK5
- Contract award notice published30 Oct 2026, 10:16 GMTUK6
- Contract signature expected7 Dec 2026, 23:59 GMTscheduled
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- ADVISERPLUS BUSINESS SOLUTIONS LIMITEDAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender