Find a TenderAwarded without competition
Published 28 Dec 2023, 14:29 GMT

Official UK procurement notice

PRIME Service to General Practice across Suffolk and North East Essex

Official notice

Authority: NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD (NHS & healthcare)

ServicesAward procedure without prior publication of a call for competition
Awarded value£119,453published contract · exc. VAT
Awarded 21 Dec 2023no call for competition
Awarded to GP PRIMARY CHOICE LIMITED2 awards

What is being bought

Published requirement description

NHS Suffolk and North East Essex Integrated Care Board has made a decision to award a contract to GP Primary Choice Ltd , for the provision of a PRIME Service to General Practice across Suffolk and North East Essex.

The contract commences on 1st April 2024, expiring on 31st March 2025.

A voluntary ex ante transparency notice relating to this matter was published on 28th December 2023.

CPV: Office-support services

The lotProcurement structure

single lot · no lot value published
Lot #1NHS Suffolk and North East Essex (SNEE) Integrated Care Board (ICB) has awarded a…Awarded

NHS Suffolk and North East Essex (SNEE) Integrated Care Board (ICB) has awarded a contract to contract to GP Primary Choice Ltd , for the provision of a PRIME Service to General Practice across Suffolk and North East Essex.

The contract commences on 1st April 2024, expiring on 31st March 2025.

A voluntary ex ante transparency notice relating to this matter was published on 28th December 2023 (Notice reference: 2023/S 000-037971), the standstill for which expired midnight on 8th January 2023.

The incumbent provider (GP Primary Choice Ltd) has successfully delivered this service for the past 12 months and has the knowledge, expertise and experience from close working partnerships with General Practice partners that is difficult to develop in a short space of time from any other provider.

This service retains in depth knowledge of the Practices it serves and embedded and trusted relationships with multiple partners, particularly in General Practice teams such as Practice Managers and Practice partners.. The current service provider has become known with local providers and has extremely positive feedback from all partners, which has taken considerable time and effort to obtain. Introducing a new provider risks disrupting these vital links, which would set back the service offer and increase the risks faced by General Practice.

It is well known that mistrust of services within this sector is apparent, hence relationship building has been a key requirement of this service throughout the course of the original pilot. GPPC has worked to develop relationships which support and enable access to key Practice data that assists in the identification and delivery of key quality improvement opportunities within Practices for the benefit of both the Practice and the population. It is believed that introducing a different organisation with different branding to deliver this service would significantly impact the ability to effectively engage with General Practice, due to the need to establish trust with individuals.

The service has experienced and trained staff in place that have worked locally within General Practice and developed that trust with General Practice teams which can flex to the needs of the Practices to maintain best practice throughout the length of the contract.

The ICB deem that changing providers at a time where General Practice are under increasing pressure and facing ever increasing challenges, would have an adverse impact on service delivery for the population that it serves. The ICB is therefore seeking to re-commission the current provider to continue its service delivery for the short duration of the 12 month contract to provide stability in a fragile environment.

The ICB will award the contract utilising the NHS terms and conditions of goods and non-clinical services.

Delivery: East of England · Suffolk and North East Essex

Procedure terms & legal framework

From the official record
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
28 Dec 2023, 14:29 GMT
Last source update
9 Jan 2024, 09:08 GMT
Authority reference
ACE-0715-2023
FTS notice number
2024/S 000-000590
Classification (CPV)
Office-support services
Delivery area
East of England (UKH14)
Official registry OCID
ocds-h6vhtk-0429f5 Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

The incumbent provider (GP Primary Choice Ltd) has successfully delivered this service for the past 12 months and has the knowledge, expertise and experience from close working partnerships with General Practice partners that is difficult to develop in a short space of time from any other provider.

This service retains in depth knowledge of the Practices it serves and embedded and trusted relationships with multiple partners, particularly in General Practice teams such as Practice Managers and Practice partners.. The current service provider has become known with local providers and has extremely positive feedback from all partners, which has taken considerable time and effort to obtain. Introducing a new provider risks disrupting these vital links, which would set back the service offer and increase the risks faced by General Practice.

It is well known that mistrust of services within this sector is apparent, hence relationship building has been a key requirement of this service throughout the course of the original pilot. GPPC has worked to develop relationships which support and enable access to key Practice data that assists in the identification and delivery of key quality improvement opportunities within Practices for the benefit of both the Practice and the population. It is believed that introducing a different organisation with different branding to deliver this service would significantly impact the ability to effectively engage with General Practice, due to the need to establish trust with individuals.

The service has experienced and trained staff in place that have worked locally within General Practice and developed that trust with General Practice teams which can flex to the needs of the Practices to maintain best practice throughout the length of the contract.

The ICB deem that changing providers at a time where General Practice are under increasing pressure and facing ever increasing challenges, would have an adverse impact on service delivery for the population that it serves. The ICB is therefore seeking to re-commission the current provider to continue its service delivery for the short duration of the 12 month contract to provide stability in a fragile environment.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £119,4531 contract exc. VAT · 1 repeated publication of the same award counted once
Bids received 1
Contracts signed 2latest 21 Dec 2023
Awarded toValueDateStatus
GP PRIMARY CHOICE LIMITEDSME£119,453 †same award published again · counted once—Awarded
GP PRIMARY CHOICE LIMITEDSMEPRIME TeamSubcontracting: declared£119,453 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids———

Contracting authority & participating public bodies

NHS Suffolk and North East Essex Integrated Care Board

Contracting authorityNHS & healthcareBody governed by public lawHealth Aspen House, Stephenson Road, Severalls Business Park, Colchester, East of England, CO4 9QRContact email

Dispute resolution & review bodies

  • High Court of Justice of England and WalesReview body London
  • The Royal Courts of JusticeMediation bodyReview body London

Bidders & participating suppliers

2 commercial parties on the notice
  • GP Primary Choice LtdAwarded supplier Unit 1, Block C, University of Essex Knowledge Gateway, Parkside Office Village,, Nesfield Road, Colchester, East of England, CO4 3ZL
  • GP Primary Choice LtdAwarded supplier Unit 1, Block C, University of Essex Knowledge Gateway, Parkside Office Village, Nesfield Road, Colchester, East of England, CO4 3ZLContact email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.