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AwardedFind a Tender · award

Primary Care Complete Clinical System

Buyer: NHS Mid and South Essex Integrated Care Board →

BuyerNHS Mid and South Essex Integrated Care Board
StatusAwarded
DeadlineNot published
ValueValue not published
Published17 Feb 2025

What is being bought

This is a voluntary ex ante transparency notice communicating NHS Mid and South Essex Integrated Care Board's (the Authority) intention to award a contract to The Phoenix Partnership (Leeds) Ltd for the provision of SystmOne, a complete clinical system which will support Primary Care in Mid and South Essex to deliver integrated patient care. This contract commences 1st April 2025 until 30th June 2026, at a total aggregate contract value including extensions of £3,024,951.00.

Delivery location

UKH3

Categories

Medical software package 48180000

Lot details

Lot 1

Previously during the transition between GPSoC Framework and The GP IT Futures Lot 1 Framework Agreement, Continuity Call Off Agreements (CCOA) were agreed nationally by NHSE and put into place in behalf of the Mid and South Clinical Commissioning Groups (CCGs). NHS Digital and the National Commercial and Procurement Hub worked together to create a fourth procurement vehicle under the GP IT Futures Lot 1 framework, which mimics the Further Competition - On Catalogue procurement methodology but expands on the concept to allow Call Off Agreements to be awarded for values of up to £1.5M, covering both Foundation and none Foundation solutions. The Bridging Agreement process was then executed, with a mini competition run by NHS Digital / the Hub on behalf of the then CCG. Bridging Agreements were timebound to a maximum of eighteen months. The mini competitions focused on the timescales for change and cost of change associated with switching products in the short term. Following the mini competition, NHS Digital / the Hub then provided the CCG with Order Summaries, which outline the ongoing contractual position for the solutions in use by the CCG. The Authority (now the Mid and South Essex Integrated Care Board) is planning to re-compete the entire GP IT estate via an appropriate route to market, however, the GP IT Futures framework expired on 31 March 2023. The procurement for a Framework Agreement to replace this was due to be completed by 2024 by NHS Digital. The website states that Continuity contracts have been put in place to ensure that you continue to have access to your purchased solutions and services between 1 April 2023 and the go live date of the replacement, which is scheduled for early 2024. The page was last edited on 25th March 2024, however, the replacement Framework has not been concluded to date by NHS Digital. The Continuity Contracts in place for Mid and South Essex Integrated Care Board expire on 31st March 2025. As the Authority is unable to run a mini competition under the replacement framework (the Digital Pathways which has been delayed until after the new Procurement Act 2023 is running from 24th February 2025), it has taken a decision to award a contract to the incumbent Provider TPP without call for competition, as TPP is considered to be the most technically capable provider to deliver the primary care core clinical service requirement given the unacceptable financial risks, duplication of resource and continuity of provision risks associated with any change in contractor and therefore swap out of digital solution across c. 150 practices across mid and south Essex within the timescales remaining available to undertake this in. The Authority has been left with no option but to continue the provision via a direct award without call for competition. This award is made to ensure quality, safety and consistency in provision of care that meet the needs of the vulnerable patient population within Mid and South Essex. To date the aggregate contract spend with TPP for provision of SystmOne for the following contract periods is £8,352,478.00: Initial contract term: 1st October 2022 - 31st March 2024. 1st extension: 1st April 2024 – 31st October 2024. 2nd Extension: 1st November 2024 – 31st March 2025. Proposed extension subject of this VEAT: 1st April 2025 – 30th June 2026

Award criteria
Quality — 100
price — 0

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Medical software package (48180000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,488 of 6,836 with a bid count)1.7 average (2,926 of 6,836 with named award suppliers)Not published
Same buyer1Not published1 average (1 of 1 with named award suppliers)Not published
Delivery region: UKH3622 median · 2.6 average (25 of 62 with a bid count)1 average (28 of 62 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationalePreviously during the transition between GPSoC Framework and The GP IT Futures Lot 1 Framework Agreement, Continuity Call Off Agreements (CCOA) were agreed nationally by NHSE and put into place in behalf of the Mid and South Clinical Commissioning Groups (CCGs). NHS Digital and the National Commercial and Procurement Hub worked together to create a fourth procurement vehicle under the GP IT Futures Lot 1 framework, which mimics the Further Competition - On Catalogue procurement methodology but expands on the concept to allow Call Off Agreements to be awarded for values of up to £1.5M, covering both Foundation and none Foundation solutions. The Bridging Agreement process was then executed, with a mini competition run by NHS Digital / the Hub on behalf of the then CCG. Bridging Agreements were timebound to a maximum of eighteen months. The mini competitions focused on the timescales for change and cost of change associated with switching products in the short term. Following the mini competition, NHS Digital / the Hub then provided the CCG with Order Summaries, which outline the ongoing contractual position for the solutions in use by the CCG. The Authority (now the Mid and South Essex Integrated Care Board) is planning to re-compete the entire GP IT estate via an appropriate route to market, however, the GP IT Futures framework expired on 31 March 2023. The procurement for a Framework Agreement to replace this was due to be completed by 2024 by NHS Digital. The website states that Continuity contracts have been put in place to ensure that you continue to have access to your purchased solutions and services between 1 April 2023 and the go live date of the replacement, which is scheduled for early 2024. The page was last edited on 25th March 2024, however, the replacement Framework has not been concluded to date by NHS Digital. The Continuity Contracts in place for Mid and South Essex Integrated Care Board expire on 31st March 2025. As the Authority is unable to run a mini competition under the replacement framework (the Digital Pathways which has been delayed until after the new Procurement Act 2023 is running from 24th February 2025), it has taken a decision to award a contract to the incumbent Provider TPP without call for competition, as TPP is considered to be the most technically capable provider to deliver the primary care core clinical service requirement given the unacceptable financial risks, duplication of resource and continuity of provision risks associated with any change in contractor and therefore swap out of digital solution across c. 150 practices across mid and south Essex within the timescales remaining available to undertake this in. The Authority has been left with no option but to continue the provision via a direct award without call for competition. This award is made to ensure quality, safety and consistency in provision of care that meet the needs of the vulnerable patient population within Mid and South Essex.
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Primary care complete clinical system

Statusactive
Value£3,024,951

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04e27f
Latest release ID005309-2025
Latest release timestampMon Feb 17 2025 10:41:08 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categorygoods
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release4

Notice history

DateEventReference
17 Feb 2025award, contract005309-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    "title": "Primary Care Complete Clinical System",
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    "description": "This is a voluntary ex ante transparency notice communicating NHS Mid and South Essex Integrated Care Board's (the Authority) intention to award a contract to The Phoenix Partnership (Leeds) Ltd for the provision of SystmOne, a complete clinical system which will support Primary Care in Mid and South Essex to deliver integrated patient care. \nThis contract commences 1st April 2025 until 30th June 2026, at a total aggregate contract value including extensions of £3,024,951.00.",
    "classification": {
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    "procurementMethodRationale": "Previously during the transition between GPSoC Framework and The GP IT Futures Lot 1 Framework Agreement, Continuity Call Off Agreements (CCOA) were agreed nationally by NHSE and put into place in behalf of the Mid and South Clinical Commissioning Groups (CCGs). NHS Digital and the National Commercial and Procurement Hub worked together to create a fourth procurement vehicle under the GP IT Futures Lot 1 framework, which mimics the Further Competition - On Catalogue procurement methodology but expands on the concept to allow Call Off Agreements to be awarded for values of up to £1.5M, covering both Foundation and none Foundation solutions. The Bridging Agreement process was then executed, with a mini competition run by NHS Digital / the Hub on behalf of the then CCG. Bridging Agreements were timebound to a maximum of eighteen months. The mini competitions focused on the timescales for change and cost of change associated with switching products in the short term. Following the mini competition, NHS Digital / the Hub then provided the CCG with Order Summaries, which outline the ongoing contractual position for the solutions in use by the CCG. \nThe Authority (now the Mid and South Essex Integrated Care Board) is planning to re-compete the entire GP IT estate via an appropriate route to market, however, the GP IT Futures framework expired on 31 March 2023. The procurement for a Framework Agreement to replace this was due to be completed by 2024 by NHS Digital. The website states that Continuity contracts have been put in place to ensure that you continue to have access to your purchased solutions and services between 1 April 2023 and the go live date of the replacement, which is scheduled for early 2024. The page was last edited on 25th March 2024, however,  the replacement Framework has not been concluded to date by NHS Digital. \nThe Continuity Contracts in place for Mid and South Essex Integrated Care Board expire on 31st March 2025. As the Authority is unable to run a mini competition under the replacement framework (the Digital Pathways which has been delayed until after the new Procurement Act 2023 is running from 24th February 2025), it has taken a decision to award a contract to the incumbent Provider TPP without call for competition, as TPP is considered to be the most technically capable provider to deliver the primary care core clinical service requirement given the unacceptable financial risks, duplication of resource and continuity of provision risks associated with any change in contractor and therefore swap out of digital solution across c. 150 practices across mid and south Essex within the timescales remaining available to undertake this in. The Authority has been left with no option but to continue the provision via a direct award without call for competition. This award is made to ensure quality, safety and consistency in provision of care that meet the needs of the vulnerable patient population within Mid and South Essex.",
    "procurementMethodRationaleClassifications": [
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        "streetAddress": "TPP House, 129 Low Lane, Horsforth"
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        "scale": "sme"
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      "identifier": {
        "id": "LP003984",
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    {
      "id": "GB-FTS-96746",
      "name": "High Court Justice of England and Wales",
      "roles": [
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        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Strand"
      },
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        "legalName": "High Court Justice of England and Wales"
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    },
    {
      "id": "GB-FTS-73493",
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      "roles": [
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  "language": "en",
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      "title": "Primary care complete clinical system",
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      "dateSigned": "2025-01-31T00:00:00Z"
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}
Complete JSON history (1 releases)
17 Feb 2025 · 005309-2025 · award, contract
{
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        "description": "Previously during the transition between GPSoC Framework and The GP IT Futures Lot 1 Framework Agreement, Continuity Call Off Agreements (CCOA) were agreed nationally by NHSE and put into place in behalf of the Mid and South Clinical Commissioning Groups (CCGs). NHS Digital and the National Commercial and Procurement Hub worked together to create a fourth procurement vehicle under the GP IT Futures Lot 1 framework, which mimics the Further Competition - On Catalogue procurement methodology but expands on the concept to allow Call Off Agreements to be awarded for values of up to £1.5M, covering both Foundation and none Foundation solutions. The Bridging Agreement process was then executed, with a mini competition run by NHS Digital / the Hub on behalf of the then CCG. Bridging Agreements were timebound to a maximum of eighteen months. The mini competitions focused on the timescales for change and cost of change associated with switching products in the short term. Following the mini competition, NHS Digital / the Hub then provided the CCG with Order Summaries, which outline the ongoing contractual position for the solutions in use by the CCG. \nThe Authority (now the Mid and South Essex Integrated Care Board) is planning to re-compete the entire GP IT estate via an appropriate route to market, however, the GP IT Futures framework expired on 31 March 2023. The procurement for a Framework Agreement to replace this was due to be completed by 2024 by NHS Digital. The website states that Continuity contracts have been put in place to ensure that you continue to have access to your purchased solutions and services between 1 April 2023 and the go live date of the replacement, which is scheduled for early 2024. The page was last edited on 25th March 2024, however,  the replacement Framework has not been concluded to date by NHS Digital. \nThe Continuity Contracts in place for Mid and South Essex Integrated Care Board expire on 31st March 2025. As the Authority is unable to run a mini competition under the replacement framework (the Digital Pathways which has been delayed until after the new Procurement Act 2023 is running from 24th February 2025), it has taken a decision to award a contract to the incumbent Provider TPP without call for competition, as TPP is considered to be the most technically capable provider to deliver the primary care core clinical service requirement given the unacceptable financial risks, duplication of resource and continuity of provision risks associated with any change in contractor and therefore swap out of digital solution across c. 150 practices across mid and south Essex within the timescales remaining available to undertake this in. The Authority has been left with no option but to continue the provision via a direct award without call for competition. This award is made to ensure quality, safety and consistency in provision of care that meet the needs of the vulnerable patient population within Mid and South Essex.  \nTo date the aggregate contract spend with TPP for provision of SystmOne for the following contract periods is £8,352,478.00:\nInitial contract term: 1st October 2022 - 31st March 2024.\n1st extension: 1st April 2024 – 31st October 2024.\n2nd Extension: 1st November 2024 – 31st March 2025.\nProposed extension subject of this VEAT: 1st April 2025 – 30th June 2026",
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        "streetAddress": "TPP House, 129 Low Lane, Horsforth"
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      "id": "GB-FTS-96746",
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        "mediationBody"
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      },
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      "id": "GB-FTS-73493",
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      ],
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        "countryName": "United Kingdom",
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  "contracts": [
    {
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        "amount": 3024951,
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      "status": "active",
      "awardID": "005309-2025-1",
      "dateSigned": "2025-01-31T00:00:00Z"
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}