Official UK procurement notice
Pre-Recorded Video Interviewing · UK public procurement notice
Authority: HM Revenue & Customs (Central government)
What is being bought
Published requirement descriptionThe solution is a digital interview software that enables candidates to record responses to pre-set interview questions at their convenience. Recruiters then use this to review these responses asynchronously, allowing for greater flexibility and efficiency in managing high-volume recruitment campaigns.
- How the procedure runs: The Authority will procure the Pre-recorded Video Interviewing Platform as a Competitive Flexible Procedure (CFP) as set out in the Procurement Act 2023. The estimated total contract value over the term of three (3) years is £450,000 (Excl. VAT). This figure is an estimate and may not reflect actual spend, which will be predicated on system delivery. Details of the Competitive Flexible process for the procurement is set out below: Stage one is open to all parties who express an interest following tender notice and have confirmed they have registered on HMRC's instance of SAP Ariba by the deadline of Friday, 31 October 2025 14:00 PM. Please see Registering on Ariba section below for instructions. Following the Expression of Interest deadline, those registered for the event on Ariba will be Invited to Submit their Tender. Bidders will be assessed on a range of key award criteria including, but not limited to, functional and non-functional requirements, social value and price. The three bidders with the highest total scores following first stage will be invited to the second stage of the competitive flexible procedure, a Demonstration session to enable the Authority to test and verify that the requirements and proposed solution can be delivered. Further detail as to how product demonstrations will be scored and evaluated - will be communicated as part of the published documentation. Full details of any required quality threshold will be issued with the Stage One Invitation to Tender (ITT) documents, which will set out clear and unambiguous evaluation methodology including pass/fail and scored criteria, minimum score requirements and so on. The supplier with the overall highest score following both stages will be awarded the contract, subject to agreement upon contract terms, the completion of internal governance and any further due diligence which is deemed necessary. The Authority reserves the right to refine the Award Criteria of the CFP in accordance with Section 24 of the Act. The Authority also reserves the right to modify the CFP in accordance with Section 31 of the Act.
CPV: Computer platforms · IT services: consulting, software development, Internet and support · Industry specific software package · License management software package · Recruitment services · Video conferencing software package
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£450,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (4)
- Quality: 35%
- Demonstration: 15%
- Price: 40%
- Social Value: 10%
Published award criteria (4)
- Price
- Quality
- Social Value
- Demonstration
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 7 Oct 2025, 15:11 BST
- Last source update
- 3 Jun 2026, 14:44 BST
- Award evaluation window
- Submission end – 16 Jan 2026
- Authority reference
SR2742009542- FTS notice number
2025/S 000-068645- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05a9b2Find a Tender
- How it runs
The Authority will procure the Pre-recorded Video Interviewing Platform as a Competitive Flexible Procedure (CFP) as set out in the Procurement Act 2023.
The estimated total contract value over the term of three (3) years is £450,000 (Excl. VAT). This figure is an estimate and may not reflect actual spend, which will be predicated on system delivery.
Details of the Competitive Flexible process for the procurement is set out below:
Stage one is open to all parties who express an interest following tender notice and have confirmed they have registered on HMRC's instance of SAP Ariba by the deadline of Friday, 31 October 2025 14:00 PM. Please see Registering on Ariba section below for instructions.
Following the Expression of Interest deadline, those registered for the event on Ariba will be Invited to Submit their Tender. Bidders will be assessed on a range of key award criteria including, but not limited to, functional and non-functional requirements, social value and price.
The three bidders with the highest total scores following first stage will be invited to the second stage of the competitive flexible procedure, a Demonstration session to enable the Authority to test and verify that the requirements and proposed solution can be delivered. Further detail as to how product demonstrations will be scored and evaluated - will be communicated as part of the published documentation.
Full details of any required quality threshold will be issued with the Stage One Invitation to Tender (ITT) documents, which will set out clear and unambiguous evaluation methodology including pass/fail and scored criteria, minimum score requirements and so on.
The supplier with the overall highest score following both stages will be awarded the contract, subject to agreement upon contract terms, the completion of internal governance and any further due diligence which is deemed necessary.
The Authority reserves the right to refine the Award Criteria of the CFP in accordance with Section 24 of the Act.
The Authority also reserves the right to modify the CFP in accordance with Section 31 of the Act.
How it was run
Official notice- Requests to participate (first stage)
- 31 Oct 2025, 14:00 GMT
- Submission deadline
- 31 Oct 2025, 14:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Supplier's who wish to participate must follow the steps below in order to access the Pre-recorded Video Interviewing Platform event in the Authority's instance of SAP Ariba, where supplier's will be able to view the tender documentation and respond to the Authority. Those suppliers who have already provided their details to express an interest in this opportunity through the Planned Procurement Notice do not need to re-register their interest. Those who have participated in the market engagement activity but not explicitly re-registered their interest do need to re-provide their Ariba details.
Registering on Ariba:
STEP 1
To register for an Ariba account please follow the link below in full. Please note that to access the Authority's instance of Ariba for the first time you must enter via the below link regardless of whether you have an existing account for the wider Ariba procurement network.
hmrc.sourcing-eu.ariba.com/ad/selfRegistration ↗
Please Note: For those Suppliers who are already registered, please skip STEP 1 and go straight to STEP 4.
STEP 2
If your organisation does not have an existing account on the wider Ariba supplier network, fill out all mandatory fields on the form including 'Company Information' and 'User Account Information' and select 'Register' (marked in red). If your organisation already has an existing account on the wider Ariba supplier network. Select 'Login' (marked in blue) to enter your credentials and submit your organisation for Authority approval.
STEP 3
This step assumes that a supplier is new to the wider Ariba supplier network and is setting up an account for the first time. If you have followed the process for an organisation with an account on the wider Ariba supplier network, please skip to Step 4. After submitting your details on the landing page, you will be redirected to a second page asking you to confirm your email address. The system will send an auto-generated email to the email address you registered the account with. To move to the next step of the process please follow the 'Click here to activate your Ariba account' link in the email.
STEP 4
Following the email link in STEP 3 redirects you to the Authority's instance of Ariba where you will be asked to provide further profile information as part of our Supplier Profile Questionnaire. You must complete and submit this information in order to participate in procurement 'events'. Following the verification link will also submit your profile for approval. Your account will only be fully activated once approval from the Ariba Systems Team has been received.
STEP 5
Completing and submitting your company profile will send your account for approval. Once your account has been verified and approved by this team you will receive an email as below. In the event of your account not being approved a member of the team will contact you stating why this is the case. The most common reason usually being that your organisation has an existing account on the Authority's instance of Ariba.
STEP 6
The registration process is now complete. Following the link to proposals.seller.ariba.com ↗ will allow you to log into your account as below. Entering your login details on this page will take you directly through to your Ariba Commerce Cloud dashboard. It is on this page that events which you have been granted access to will appear.
STEP 7
In order to gain access to an e-Sourcing 'event' that you have seen advertised in Find a Tender Service or on Contracts Finder you must have successfully registered for an account. If you have an account on the wider Ariba supplier network this will not be sufficient to access the Authority's procurement 'events' and you will need to follow the process detailed earlier in this pack - 'How to Register'. When you have successfully registered and been approved on the Authority's instance of Ariba you will be sent an automatically generated system ID via an email like the below. This number will begin 'AN...' and is required in order for the Authority's Commercial Officers to be able to add you to e-Sourcing procurement events.
STEP 8
Once registered and to formally express an interest in this opportunity and receive the tender documentation through HMRC's e-tender portal SAP Ariba suppliers must provide the following to Ada Dudaite via [email protected]:
- Information quoting the title of the 'event' that you would like to access
- Your ANID
- Your name
- Your organisation's name
- Your contact details
The Commercial Officer will then be able to grant you access to the 'event' including full tender documentation and supporting documents.
Timeline
7 Oct 2025 → 3 Jun 2026 · 9 dates- Planning notice published374 days ago7 Oct 2025, 15:11 BST
- Tender notice published354 days ago27 Oct 2025, 15:25 GMT
- Submission deadline350 days ago31 Oct 2025, 14:00 GMT
- Next notice expected347 days ago3 Nov 2025, 23:59 GMT
- Award decision expected by273 days ago16 Jan 2026, 23:59 GMT
- Contract starts257 days ago2 Feb 2026
- Assessment summaries sent240 days ago19 Feb 2026
- Standstill ends225 days ago5 Mar 2026, 23:59 GMT
- Latest notice published135 days ago3 Jun 2026, 14:44 BST
Notice history
8 events · 4 releases on Find a Tender · since 7 Oct 2025- Planned procurement notice published7 Oct 2025, 15:11 BSTUK3
- Tender notice published27 Oct 2025, 15:25 GMTUK4
- Status changed to active27 Oct 2025, 15:25 GMT
- Contract award notice published24 Feb 2026, 10:05 GMTUK6
- Status changed to complete24 Feb 2026, 10:05 GMT
- Contract signature expected6 Mar 2026, 23:59 GMTscheduled
- Contract details notice published3 Jun 2026, 14:44 BSTUK7
- Procurement method changed3 Jun 2026, 14:44 BST
Routine re-releases (4)
- 2025-10: 1 release · 7 Oct 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| SCC (UK) LIMITED, Specialist Computer Centres Plcjoint awardPre-recorded Video Interviewing Platform6 Mar 2026 – 5 Mar 2029 · up to 5 Mar 2031Extensions: option for two (2) additional one-year extension periods, exercisable at the sole discretion of the Authority. | £450,000 | 19 Feb 2026 | Awarded |
Contracts
Pre-Recorded Video Interviewing Platform · SCC (UK) LIMITED, Specialist Computer Centres Plc
- Signed
- 12 May 2026
- Value
- £543,390
- Period
- 13 May 2026 – 12 May 2029 · up to 12 May 2031 with extensions
- Status
- active
- Extensions
- The initial three year term of the contract is valued at £326,034.00 (excluding VAT) The first optional 12 month extension is valued at £108,678.00 (excluding VAT) The second optional 12 month extension is valued at £108,678.00 (excluding VAT) There are only two optional extensions of 12 months each.
- Options
- There is the option to purchase additional interview and ID document verification capacity should HMRC use it's full annual allowance.
No agreed KPIs: Under £5 million therefore not applicable.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders · 4 at stage one | 1 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice- SCC (UK) LIMITEDAwarded supplier
- SPECIALIST COMPUTER CENTRES PLCAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender