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planned
Official procurement procedure

Pre Market Engagement for the provision of a City & Neighbourhood Services Case Management Solution

Database and operating software package
IT services: consulting
software development
+5 more
Northern Ireland (UKN06)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Belfast City Council: "Pre Market Engagement for the provision of a City & Neighbourhood Services Case Management Solution". Published status: planned. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityBelfast City CouncilScope & CategoriesNot publishedSubmission Window
planned
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Belfast City Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Belfast City Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityBelfast City Council
Procedure methodNot published
Procurement categoryNot published
Statusplanned
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published4 Sept 2023, 09:50 BST
Last source update4 Sept 2023, 09:50 BST
Recurring procurementNot published
ClassificationDatabase and operating software package, IT services: consulting, software development, Internet and support, Industry specific software package, Miscellaneous software package and computer systems, Software package and information systems, Software programming and consultancy services
Delivery area
Northern Ireland (UKN06)
OCIDocds-h6vhtk-03f990
What is being bought
The purpose of this pre-market engagement (PME) questionnaire is to help Belfast City Council (‘the Council’) better understand the the levels of competition, capability and capacity in the market to supply and deliver a City & Neighbourhood Services Case Management Solution to digitally enhance how City & Neighbourhood Services manages and delivers its activities to maximise efficiency and effectiveness for all stakeholders. All information returned will assist in the development of the specification; evaluation criteria, and pricing model to ensure this tender opportunity delivers a high quality service and best value for money for the ratepayers of Belfast. The Council aims to use the learning from this PME to review and select the best IT solution to modernise, integrate and replace the current case management system to deliver potential benefits such as improved accessibility, embedding mobile technology, reduced waiting times, removal of duplication, improved management information and optimum productivity. The pre market engagement will take the form of an initial questionnaire, depending on the volume of responses, all or some of the respondents will be taken through to further engagement taking the form of interviews, presentations and system demonstrations. Copies of the PME questionnaire for completion can be obtained by emailing cps@belfastcity.gov.uk to request a copy. Economic Operators are asked to submit their completed PME questionnaires on or before 2pm on 22nd September 2023. Please submit completed PME questionnaires using the link provided by the closing date indicated above.
What changed
From the official release history
  1. Status changed to planned
    4 Sept 2023, 09:50 BST
  2. Official notice release published
    4 Sept 2023, 09:50 BST
  3. Buyer information updated
    4 Sept 2023, 09:50 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planned
    Published valueNot published
    The Council is looking to procure a City & Neighbourhood Services Case Management Solution to: o Replace the current software systems with a single modern and intuitive case management system designed to embed mobile technology and digitally transform how we plan, manage and monitor our service delivery across City & Neighbourhood Services core areas; o Transform and optimise the customer experience, through provision of a digital system that integrates frontline operations, operational control and the customer hub. It provides real time information, visibility of service provision, ability to respond in real time and plans and balances workloads thus improving efficiency. The new technology will improve service delivery and operational control, provide efficient and flexible working, enhance customer experience of the service (right first time and information availability), reduce customer waiting times, improve live time information and streamline processes to improve administration. Additional information: Please note that this procurement exercise may: o Fall below the FTS threshold and a contract notice may not be placed. However, the opportunity may be available at www.e-sourcingni.bravosolution.co.uk. o Be carried out under a Government framework, in accordance with the framework guidelines the competition will be restricted to qualified suppliers.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    4 Sept 2023, 09:50 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Belfast City Council

Contracting authority GB-FTS-91650
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published